The staff were very friendly and helpful the meals were excellent with the price reasonable for Southbank we would definitely recommend you try this restaurant
Great food, comfortable seating and nice environment! Friendly wait staff that happily took photos for our friends birthday and thoughtfully put a candle on her dessert!!
Food was very good, and the service was friendly. Wide variety of options to choose from which is good for large group booking. Would recommend.
I always have a great time at the Blue Train. The food is good and great value, there's always a vegetarian option. The aspect over the Yarra is lovely, especially if you can snag a window table. The staff are friendly which adds to the casual atmosphere and attentive enough without fussing.
Thank you so much to our amazing waiter, I'm sorry I don't know your name but you could see my child was struggling last night, she was crying, overtired and struggling with dinner, it was her bday and you were so patient and non judgmental with her... We appreciated this so much as you cant tell to look at her but she is Autistic and struggles with social situations.. I wish I knew your name so we could thank you! Dinner was amazing and service was even better! Thanks you for salvaging her bday and making us feel at ease.. Blue train is extremely family friendly and can't recommend highly enough! Many thanks!!!
Our party of 10 persons was seated at the far end of the restaurant and it felt like we were basically forgotten needing to get our own drinks and to gesture to the wait staff when we were ready to order after waiting for some time. Most of our drinks were obtained by self service journey's to the bar. Unfortunately on one of the couple of occasions we managed to get drinks delivered to the table the waitress managed to spill two stubbies of beer down my front and on my lap, shattering one of the stubbies in the process. While I understand accidents can and do happen it was the lack of effort to clean up that was disappointing. I was not offered a towel or any other means of cleaning myself and after a basic effort to clean up a large puddle of beer was left under the table as well as fragments of broken glass. It was only due to efforts but the group that the majority of the glass got cleaned away. Once again we had to seek assistance from one of the wait staff to get the puddle under the table wiped up so we weren't sitting with our feet in it. While I was not looking for compensation it was also disappointing that it was only after the issue was raised by a colleague who was quite put out by the poor response to the situation, that any effort was made to offer compensation which comprised a replacement drink and 50% off my main course. Sitting there in slowly drying, beer soaked clothes for a couple of hours was not pleasant. While the food was reasonable, the disappointing service exacerbated by a wholly inadequate response to the accidental spill made it an unpleasant experience for me and I'd be unlikely to organise another function at Bluetrain.
Last night we enjoyed a delicious meal at Bluetrain. Our waitress was friendly and helpful. Bluetrain is a very good option for a pre theatre meal in the south bank area.
Good experience overall but to be fussy, here are some comments. Good atmosphere, albeit on average, with noise level, a bit difficult to have conversations. Coffee was acceptable but not memorable. Fish (barramundi) dish was good in terms of presentation but taste wasn't a feature. Kifler potatoes were a touch on the hard side. Food prices are good and reasonable. Regular water re-fills without having to ask are good. Despite this, I still like the restaurant.
We had booked a group of 28 and was told that we'll need to be at two tables next to each other, which was fine but it ended being 3 tables so it did dampen the social interaction quite a bit for me. Other than that the food was tasty, well presented and of good quality. Service was efficient despite being a busy night for them.
Wednesday dinner for two people. Entrees, mains and drinks enjoyed. I had dumplings as entree and a wood-fired pizza as main and both were absolutely delicious. My friend had the vegetarian fritters to start and risotto as a main and he enjoyed both and the kitchen were accommodating with his dietary requests. I was surprised at how big the venue was… an enjoyable dinner experience :)