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The food was great, we will definitely be back again.
Excellent service provided. Far better than I anticipated. Thank you
Service was great even though they were very busy, always a fantastic meal.
Excellent service and was nice that they came out and sang happy Birthday to my daughter for her 18th
We love coming to Criniti's as we travel from Nelson Bay to do so. It was not the usual dinner we had tonight as the waitress that first sat us down was either really tired or not very happy. Not the best first impression, but due to the fact that all our other visits were good as well as the food, I let it go. Our order was placed and there was a mix up where we ordered qty 4 garlic breads but only 3 came out. My partner asked the first waitress that sat us to be able to supply another bread and she said that she would notify the kitchen. The bread never arrived. Other than that the food was amazing as always. Thank you we will be back again.
Have been there a few times before food is always really nice and service is normally really good just tonight was really bad 45 mins after arriving we had to ask a waitress to come over so we could order drinks after that we ask 3 times if we could order our food and all up from wen we got there finally someone came to take our order over 1 hr later we were starving by then , over all service was really bad lucky the food was nice or we would of been really upset , won’t be going back in a rush at all it’s a shame.
A wonderful place to for Dinner, especially the Pizzas and Chips. Unfortunately for this visit, there was an issue with one of the Pizzas as it was not made correctly and had an ingredient that could not be eaten by the person who ordered it. Initially they just took the ingredient off the pizza and gave it back (which we rejected) so then they made a replacement Pizza and it arrived with one and a half tiny cockroaches in it so this didn't help the situation however the staff did act very promptly and immediately made another replacement Pizza and removed the cost of this Pizza off the bill. We've always enjoyed Crinitis however were probably going to be a little cautious in coming back.
We had specifically booked the birthday package as it was my mums 60th birthday. We turned up and their were no balloons, we had to wait for our table and there was no mention of where the balloons were. I waited about 15minutes and still no balloons so I went and asked. I was told they didn’t have time so we would be able to have some free drinks instead. This was a nice gesture but the whole point of the package was the balloons. I was going to bring my own and didn’t because you were supplying them. It just would have been a nice touch for a special birthday. We did receive the cake and it was nice.
Crinitis is always great food and service. We enjoy dining here and the staff are always friendly and helpful. Today our waitress Upek was a lovely happy helping young women who made sure we had what we need and was happy to make any changes we required. Keep up the great work Crinitis Kotara. D&T
I loved Crinitis Kotara until this visit. The food’s still great but there was no structure to the service and staff were very inexperienced or just didn’t care much as we had to ask twice before getting a high chair, the staff didnt know what meals they were serving so there was a lot of confusion, we asked for more table water but never recieved more at all so just ended up helping ourselves and some food we wanted to take home was taken from the table by staff without them asking if it was finished.. The birthday song and dance was a very nice surprise and well performed. I’m just so disappointed about my ice cream birthday cake, we asked for it to be put in the freezer until we left to come home but it was put in the fridge so it melted completely and ended up all over my dress on the way home 😔