481 OKAMI - Caulfield Reviews
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Value for money, totally satisfied, beyond expectations and 100% recommended.
Good food and service, quick service, you can bring your wine with only $2.50 corkage per bottle
Great value, wonderful food and excellent service. Looking forward to our next visit.
Great food, well priced and the service started slowly then got better over time.
First and foremost, the majority of the staff that served my large table this particular Tuesday night, was exceptional. They catered to our needs without rolling their eyes or being rude, and that just made the night run so smoothly. It was my brother's surprise birthday dinner, and there were up to 12 guests - you can imagine how much food was requested to cater 12 hungry mouths! I gave it a 5 because the waitress who had taken the order for the All You Can Eat option, must have recorded too much of certain dishes and made us all wonder, who was going to finish all the food?! Don't get me wrong, we were all so grateful for the abundance of food but wasting it was not on our agenda. We were told that all the food we ordered would not fit on our tables but we kindly denied their advice, and told them to proceed bringing food out, knowing that each plate could be taken away gradually to make room for more. The staff kindly stored the birthday cake in the fridge as well, and placed it on a nice plate for presentation. I was even offered sparklers but I was happy with the candles that I had provided myself. Another thing to note was, one waitress even helped take photos of us and joked along with us throughout the night, and the main ones ALWAYS had a smile on their face even when it seemed like we were pestering for things here and there! The space was quite cramped (mainly due to us taking up 12 seats in the small restaurant) but the staff confidently manoeuvred around us with plates of food. I have been to Okami before at other locations so I knew what to expect from the food - always tasty and filling! The slight downfall was the time it took for food to come out but that was understandable considering it was a busy night (for a Tuesday) and we ordered a lot of food. I just wish I had taken the names down of the waitresses and the one waiter that night. I hope they read this so that they know my family and friends were very thankful for their service and good vibes. Definitely recommend this place for sure, and would go again!
We went to Okami Japanese restaurant Caulfield on Thursday night for our son's birthday and took the All You Can Eat option. Before going we checked the reviews and found some negative ones, saying that the service was slow and suggesting some strategies. However we didn't need to use these strategies. There's no delay at all! The food was delicious and the service was fantastic. The only thing that we were a bit disappointed is the raw beef, which seemed having been prepared earlier and kept in the fridge so the taste is not that good. We will definitely return and recommend to our friends.
Food was really good quality and value for money. The fact that the restaurant didn't have their liquor license renewed put a damper on the evening. If I knew before I wouldn't have come. For group of 4 we ordered 4 sushi and sashimi platters at the start, they decided by themselves it was too much so they brought only 2. When I complained about only having received 2 platters, they finally brought out another 2 but much smaller than previous 2 platters. There were several instances where I had to follow up the food after long delays. I felt as though the staff were drip delivering the food to our table, with gaps between orders and delivery getting larger and larger, as the evening went on. perhaps hoping that we would get full the longer the gaps between the food being delivered and we wouldn't order as much. Overall still good value and would come back again, but service needs to improve.
We enjoyed our all you can eat dinner at Okami Caulfield. It was a special treat for my young grandson's birthday. The staff were very friendly and lovely to the 2 boys providing the birthday boy with a sparkler in his icecream....he was very happy! The children said the food was great and it was a fun night....they had, sushi, beef teriyaki and a chicken dish, they ate everything! All meals were prepared and presented nicely. A good night for all of us. I would recommend Okami Caulfield.
The transition between sittings was a disaster. Not enough space for incoming patrons to gather on a cold night, and no apparent control ove clearing out the previous sitting. This might be eased by appointing a staff member armed with a tablet to engage incoming guests and confirm their booking and seating. This would eliminate the number of guests who pushing through to talk to a staff member (in many times a person clearing a table, not an organiser), frustrating those who waited patiently.
we had a birthday dinner for my partner -4 people, and my partner ended up waiting for his meal for over an hour, all the other 3 people's meal were served and his were missed out for some reason. The place is probably understaffed and the tension was felt since the moment we arrived at the door step as we had to wait to be greeted and seated...my partner did not want to pay for his meal, we checked on his meal 5 times and yet it was heavily delayed. We ended up being late for the movies...Not particularly pleasant experience last night.