Reviews of The Groove Train - Burwood One Shopping Centre (127)
Read what people think about The Groove Train - Burwood One Shopping Centre. All restaurant reviews are written by verified Quandoo diners. Learn more about The Groove Train - Burwood One Shopping Centre before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Groove Train - Burwood One Shopping Centre and book a table with confidence!
127 reviews
127 reviews
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My family and I ordered pizzas, burgers & chicken parmagina. The food was delicious. The staff were friendly and accomodating. The toilets were clean and there was sufficient soap for washing hands. The billing was honest and correct and I was happy that I could pay by Mastercard. I would have given a rating of 6 if I was able to pay by American Express- my preferred credit card.
The service was wonderful the waitress was so friendly and even though the resturant was busy there was no delays in receiving the meals and plates were cleared punctually.
The Groove Train at Burwood One Shopping Centre offers lots of delicious and healthy options to choose from on the menu and good, friendly service.
The food here is good but the service is bad. There's no beer on tap despite it being on the menu. They are slow to take your order and very very slow to bring drinks out. I wouldn't go back.
Error by staff in processing payment. Had no idea how to fix their error. Manager attempted to assist but he too was unable to address. What made things worst staff processed error but failed to advise me until I picked up error. Disappointing response by manager.
Great experience! The staff at this establishment are well trained and pleasant. Our drink orders were taken on arrival and entrees were recommended while we were deciding on mains. There was a great atmosphere, music was not too loud but loud enough to enjoy and still have conversation. The owner was always present and lovely to talk to. The food was delicious, with zero complaints around the table. Portions sizes were generous and definitely worth the money. Overall, we all had a lovely evening and will surely be back again.
Went to Groove Train Burwood twice within about 10 days, and on both occasions the service left a bit to be desired. Both times one of the dining party ordered a meal that wasn't available, but they were only told it wasn't available when the meals for other diners were being delivered to the table. They should've been told much earlier so that they could make an alternative choice that would be served up with the rest of the meals.