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I had a lovely time with my family for my birthday lunch. Although the fish in the seafood basket had too much batter not enough fish and few prawns.
The customer Service was very attentive, and pleasant, it was in fact excellent! The premises were clean and the staff tidy. I forgot to ask for no Cream in my iced coffee and I was made a fresh one!
Great food and drinks, reasonable prices, friendly service. Will visit again.
The staff were extremely accommodating for such a large group and the food was delivered perfectly to each person. Great value for money, recommended for any family group
Such a variety of food choices, plenty of tables, great open-air feel location. We had a party of 7 and there was something everyone enjoyed. Both dips and bread were freshly made - and delicious. In fact we ate too much bread and dips it was almost impossible to make space for the generous sized main meals. All the food was fresh, nicely presented and the table staff helpful, prompt and discreet. Great casual venue we rated 10/10 for casual family dining. The only problem was there was absolutely no room for desert, in fact take away was the order for most of us.
We started the evening with high hopes however our hopes were soon dashed .... Despite having a booking our party was relegated to an unreserved table that was not quite dinner ready. Once seated we were subjected to a Sergeant Major directive that individual billing would not be tolerated. The waitress appeared quite unfriendly, annoyed and frustrated that she may be required to attend to the needs of paying riff raff such as our small group. The meal orders were taken in an abrupt fashion - we were then summarily dismissed for the rest of the evening. I think I may have caught a glimpse of her Wayne Bennet smile as she turned from the table....... The meals arrived with military precision however the dough on one wood fired pizza was just warm to touch which resulted in an undercooked and saggy pizza base combined with fillings that were lacking in both taste and quantity. Sadly both servings of the Salt and Pepper Calamari was also undercooked albeit they were very tasty and fresh. The remainder of the meals were of a satisfactory standard. Overall this dining experience @Robina Groove Train was not so Groovy and we left the premises feeling perplexed. Perhaps management may want to rename their Robina establishment ," Food with Attitude"
Our family recently met for a reunion lunch on a Sunday afternoon, and were extremely pleased with the service and food at The Groove Train in Robina, Queensland. Every dish was presented well and was of the highest quality – all commented on this. The staff were very attentive and nothing was too much trouble for them – we were made to feel very welcome which enhanced the whole experience.
It was a nice spot sitting outside with the breeze and the lunch specials are a great price. However, the lunch meals weren't the nicest. The fish and chips were a very small serve. It would've been nice to have a little side salad or a few more chips for the price. The rolls on the lunch special hamburger were quite dry also.
Welcoming and friendly staff. Food was delicious, beautifully presented and pretty quick to come out. The menu has broad array of meals whilst also catering for vegetarian and gluten free options. Drink menu also has a variety of choices making it exciting to go back again and again. Overall a great vibes and venue to suit everyone.
In my opinion the Groove Train was an excellent venue for a family get together there was 9 of us the service was excellent , the meals were very good and great value for money and the staff were friendly and attentive . well done Groove Train Robina .