Read reviews about Milky Lane - Newcastle here! All reviews have been written by Quandoo users that have already booked and eaten at Milky Lane - Newcastle. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Milky Lane - Newcastle.
Wow just wow.... everything was superb. Well done to milkylane
food was delicious and service was awesome, I ordered a drink and had it in under 2 minutes and the staff were friendly and informative with the menu,
Restaurant staff were extremely friendly and accommodating for our first visit which was also my daughters 13th birthday
Cool experience with great food and a top atmosphere to go with it!
We were 15 mins early for our reservation BUT happy to wait however the waiter at the front desk appeared as though this was an inconvenience to him personally he did seat us early but made it very clear that we were taking someone else table and that we "had to be finished and out of the spot by 3:50pm". This would not have been a problem, although the order was taken very promptly and drinks came straight out within minutes it took almost 45mins for us to get our food! at no stage were we offered more drinks and we were only tended to when a female waitress noticed we had not yet received our food and were getting frustrated as we were watching tables that had been seated well after us receiving their orders well before us. I believe that our ordered has been missed or forgotten as our food came within minutes of the waitresses inquiry of the kitchen. There was NO issues with the food it was hot and made to the way we had ordered it, but again we were left to it and even after finishing the meal no one attended to offer more drinks or desserts and we had to call a young male waiter as he passed (he also for got us) and rushed back once he remembered we had requested additional items at this stage we were feeling pressured to vacate the table as it was 3:50pm. We finished our desserts as quickly and asked for a bill which we did not get so headed to the desk to pay. Our order consisted of 4 burgers 1 kids meal, 3 side, 3 desserts and 5 drinks (no alcohol) and the bill was just over $170 which seems quite steep for the above mentioned but it is what it is and we were aware of costs at the time of ordering. I believe that the large bill would have been easier to take in the event the service was substantially better.
We had a booking at 7pm last night, arrived 10 minutes early and was swiftly taken to our seats anyway. Our waiter was beyond amazing and I wish I had got his name. He was attentive to every need. My 11 year old son is between a child’s menu and adult menu and a burger was created to his taste. He loved it!!!! We left at 8pm, we had starters and two drinks each. So to the say the service was quick would be an understatement. Milky Lane Newcastle is only getting better by the day and from someone who has managed restaurants and hotels for over 26 years, last night topped any dining experience I have had in a while. Thank you!
We were seated quickly. Ordered fast. Drinks came out fast. Loved the cocktail fishbowl. Burgers did take about 45mins! And then it went bad... my fiance was handed a burger that he didnt order. They said they ran out of brisket and this was his new burger. We didnt even get asked! They then said that they would discount it to half price. And we still weren't happy so after one of my mates getting heated they gave it to us for free. My fiance was still unhappy he wasnt asked what he was wanted as a replacement cause he didnt reallywant what they gave him. Also it was so loud!!!! Did the music have to be so high?Had to shout at each other.
Ok I don’t usually write Negative reviews but Seriously Milky Lane Newcastle We won’t be back!...We had a reservation on the Friday evening 26/7 third day into Trading I believe and when we went to place drink orders we were informed there were No Speciality shakes ...Ok...odd considering that’s what half the experience is about for the kids! So we ordered Small shakes sadly they were 3/4 filled with Cream and hardly any milk? My Friend asked for bacon on her Burger and was told they had no bacon!.(Another Odd No can do..) The Loaded fries came out cold and at $12.50 it was disappointing that they were very small portioned.We also ordered a Basket of Chips approximately $9 and they too came out rather over cooked and and not hot either... I still understand why the they came out 20 minutes before our burgers arrived?..Our Burgers arrived by lovely wait staff but still left a lot to be desired considering the Hype!..We were offered another round of soft drink or small shakes to make up for the No bacon No Speciality shakes though, so the Kids accepted hoping to perhaps get a proper shake but sadly it was the same...We left feeling a tad disappointed in what we thought was going to be Something new and different!..And Sadly we kind of felt we we were hurried out the door!... I wish them well but it wasn’t what we expected at all...
Overall we Loved it. Will definitely be coming back for a Beuno Cocktail! and Burg! Our Wait Staff were good, but not quiet awesome... would have been nice if the Waitstaff let us know chips were not served with he Burgs and used the good ole "up sell". And supplied water to the table upon us sitting down rather than having to ask twice for it. and return service for the drinks could have been better (more frequent).. The Above is just suggestions obviously, we still really enjoyed the Milky Lane Experience! Thanks!
Over all it was slightly disappointing as not everything was on the menu like the bubble o bill shake... seating is a bit crowded and we were seated right in the entry way where people walk in and out of your restaurant and pay for their meals I don’t think that table should really be there. The pop korn chicken we ordered tasted burnt and slightly old like it had been sitting there a while. How ever the Mac and cheese croquet were AMAZING!!! Like omg so good! We will be returning to give it another go as our experience was still pleasant even though it was slightly disappointing . staff was friendly, helpful and attentive.