Read reviews about Milky Lane - Surfers Paradise here! All reviews have been written by Quandoo users that have already booked and eaten at Milky Lane - Surfers Paradise. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Milky Lane - Surfers Paradise.
Staff were so kind, our large group asked to move tables and they made this happen straight away with no fuss. Food was amazing like always. Such a great atmosphere even with kids!
Really great place to bring friends with amazing food! It's a little pricey but enjoyable nonetheless 🙂
Delicious meals with quick and friendly service. Definitely recommend this restraunt
Amazing delious food. Service was good .over all pretty good
Booked a table for 12pm on Sunday. I was apprehensive about going to Milky Lane given the negative reviews I had read, however, my personal experience was a very positive one. We were served quickly and didn’t have to wait very long for our meals (5 burgers and two sides). To be brought to us. I had the Kevin Bacon burger and it was pretty good, especially the maple bacon. It was very filling, particularly with the shared sides of deep mash potato balls and loaded fries. The sides were nice as well we ordered chocolate milk shakes which were nice and more like a thickshake than a milkshake. The service throughout was great and they provided us with take away containers for our left over food. The place is well decked out, especially the booths next to the walls with painted rappers on it. Will go there again to try some other items on the menu.
The food was great! The only 2 things I was kind of put a little off by was; they forgot our drinks and food, so we waited about an hour and 15 minutes (had a few conversations) before we said something, I know they forgot and it’s not the usual wait time, the waiter admitted he didn’t know why the order wasn’t done... it was a little annoying to have to ask for drinks we ordered and then also ask for the food we ordered. The other thing (and this isn’t at all fault of the staff) I do find the fact the burgers are like $19 and don’t come with fries or anything... seems a lot! They’re good burgers and you can order sides but it does add up pretty quick. It would seem more reasonable to have like a small side of chips. For the price you pay it’s not ALOT of food! For me and my dinner partner it was $140 including 2ish drinks each.
Food and drinks were delicious! Music is awesome! Table service however, was less than to be desired. After being seated it took the wait staff about 20 minutes to come over and take our order, this was after we had flagged someone down to do so. We had actually gone up to the counter to order at one point because we thought there may not have been table service. No one had offered us any water or such. We ordered finally and shortly after our food came. No drinks with it (not even water). Only after we flagged down another person did we actually get some water. We were three quarters of the way through our meals when the beer tower two of my friends ordered came. No sign of our cocktail bowl though. When we flagged down the girl who took our order to see where our fishbowl was, she advised that the bar was behind. She left and came back again to let us know that due to the wait she’s take one burger off our tab which was great. Finally after waiting another probably 20 minutes our fishbowl came! It was delicious. It’s a shame the front of house service is lacking, because the food was amazing!
We were a table of 6. The customer service was fine, though all but my drink was spilled over the table (and my phone) as they were delivered to the table. But really, the burgers were horrendously small for the price and that's it, you just get the burger for that price, not even a small side of chips, salad or garnish. So expensive for what you get. I'm not comparing this to fast food, but like if you went to a different café even. And to top it off as I wasn't even hungry, I was going to share the burger. I asked for the burger to be cut in half and they said the kitchen refused to do this because of presentation. But, needless to say, I had to laugh when it came out - there was no presentation - it was 'just' a burger, plain and very simple, nothing different about it and it came out in a 'plastic' basket with paper, not even a plate to give it 'some' presentation. Really if a customer asks for that and understands the 'presentation', that you really want to call it, will differ then what is the issue?? And it says on the menu they don't want you to change the burgers because it took them time to perfect - um, I'm not sure what they were perfecting, the flavours were pretty average and I'm sure I would get the same from elsewhere. Well, anyway, we definitely won't be back, lucky were all were not too hungry as a decent amount of food to fill someone will cost a fortune. Oh and before I forget - the music is way too loud! Don't have an issue with 'loud' music but this was just too loud.
Loved it here ! First time, took my brother there for his birthday and they bought out a cookie dough with a candle for him. He enjoyed it, his go to when he comes here for a holiday again. I had accidentally spilt bottle of water and they cleaned it up were very polite about it, i offered to clean it up but they were very nice cleaned it all up and gave us another bottle of water for our table. Highly recommend this place for our occasions. Customer service & wattresses awesome !!! Thank you milkylane surfers!
Service was ok. It went from really good over the top to 0, It was hard to get any attention to pay our bill when we wanted to bail. The loaded fries were some of the best I have ever had but the burger dissapointed, I got the biggest baddest burger but it lacked flavour. It looked good but it needed alot more love when it comes to seasoning and flavour. I will be back to try the others and I did go opening week which is always a tough time to judge any establishment. I would recommend going to Milky Lane and making up your own mind