Omasa Japanese All You Can Eat - Joondalup

Service was absolutely amazing, food was great and my family enjoyed there lunch, thank you for a great day

Got sat at a dirty table with dishes piled and food on the table. It was busy in the restaurant but you never sit customers at a dirty table. Took 20 mins before someone finally cleared the dishes and made an attempt to wipe the table with water condensation from the previous water bottle and one of the napkins left by the previous customers at that table. No one bothered to give it a sanitary wipe down. After that we were finally able to order our food and after an hour of being there in total we had finally received our food we had ordered. It was okay flavour wise but was not worth the price of $43.90. Not only that, but my partner and I wanted to order an alcoholic beverage to which we were told they couldn’t because they didn’t have the license. When they told us it was BYO it was not confirmed that on the confirmation email prior to us coming in nor was I contacted about it. On the menu it says BYO but only for wine. The waitress had also handed us the drink menu and not told us until after we tried to order alcohol. Very upset about this whole experience as my partner and I wanted to come out to celebrate our engagement and yet we left feeling disgusted, unsatisfied and honestly quite sick after eating the chicken karaage. Definitely not coming back!

Arrived at 6:00, Order didnt get taken until 6:30, when 7:30 rolled around out of the half a dozen things we ordered to start with we only received 2 and 1 was cold. Had 3 different staff come over after we had raised this issue and no one could give us an answer. hey then went on to say theres an issue with the ordering system yet everyone else was getting food and drink quite quickly. terrible service and terrible experience overall, wont be back

Great food, relaxed atmosphere, great value. Tip, don’t order too much at a time as you won’t get it all on the table, but that’s not a problem as the staff come around regularly, so that you can order more within your 90 minutes.

Fresh, fast, flavourful, worth the money! Highly recommended 👌🏻 Definitely going back again!

We had a lovely time here tonight! Going after the dinner rush, everything was smooth-running and very quick from 7:30pm onwards! Amazing quality food and a beautiful atmosphere!

Very poor service. Food came out either 45min later or not at all. Constantly had to ask for food over and over before it actually came out. When it came to dessert they said the ice cream machine was getting refilled. How can you have an all you can eat but not provide the food?

Food was amazing, so tasty and fresh. Staff were friendly and smiley. The vibe was great. We went to the Joondalup one and it was BYO. Service was a little slow but they were packed. I will definitely be going again and so will my other 11 family members that came with me.

Delicious food and pleasant staff. The restaurant was a little bright and noisy but it was packed. Plenty to eat.

Experience was okay, place was quite small and packed, service was good but waiting time was abit long but understandable as it was all you can eat. Would be must better and easier if each table was given a tablet to order on their own instead of having to keep calling waitstaffs as they can get busy delivering food. Food was also average, definitely could be better. Overall 6/10 😊

Great service , delicious food, very accomodating for families, will definitely return again

The food was okay for an all-you-can-eat restaurant, but the service system definitely needs improvement (though the staff themselves were friendly). We booked for 7:45 pm but weren’t seated until 8:05 pm. Our table wasn’t cleared until 8:32 pm, and our order wasn’t taken until around 8:40 pm. I understand they were busy, but it was disappointing to see other tables seated at the same time as us being served straight away. After our order arrived, I asked the table next to us if they had been served yet, and they hadn’t — so I had to reach out to staff again on their behalf. It felt like our corner table was overlooked. My husband had to approach staff multiple times just to get the table cleared and have our order taken. When the food finally arrived, the quality was fine but nothing special. We then had to rush our meal because the restaurant closes at 9:30 pm, and our last order wasn’t taken until right at closing. By 9:15 pm, it already felt like we were expected to leave, with staff making noise while clearing tables (including plates falling). Overall, it was okay to try once, but sadly, not a place we’d return to.

Great quality food, fast service, value for money, good location

Unfortunately it was not a nice experience. I went there to celebrate my bday and the service was not good, we were expecting all you can eat but in the end we have to get full combos with thing we didn’t want, the table were really close to each other, no privacy. I’m not coming back or recommending.

we had excellent food, however our table placement was basically in the foyer of the resturant so was very unappealing.

fantastic food, small menu but soooo delicious, we will defintiely be going back, wish it would open for lunch during the week as well.

食物質素優良但種類較少， 員工親切友善反應迅速， 希望可以多增加刺身類食品。 環境不錯， 附近泊車方便。 甜品只可點一次， 而且只有三款， 真係美中不足， 我非常喜歡食甜品， 甜品令人快樂。

Very disappointed with our experience. They only had two people taking orders for a very busy restaurant. We waited over half an hour for our dishes, some were missed entirely and never came. We had to re order and chase up dishes while other tables were getting non stop service in their allotted time. I don’t know what their table numbering system was but we had to turn staff away multiple times that were trying to deliver incorrect dishes to our table. Very disappointing experience for what appeared to be a well reviewed restaurant.

The food was delicious and was served promptly. As it got busier I did find the service to order more food slowed down. Overall a great experience and I will be back. Thank you Omasa team

Beautiful food, good service definitely value for money! We will return

The food was great. Friendly staff. Good experience we will be back.

Good experience from the start to finish and the food was yum

Food is fresh and diverse. Desserts worth to die for!

Food was amazing. Hint until the liquor license is through take out the alcohol pages if the drinks menu. Pop up a sign out BYO Wine Staff very friendly.

Food was incredible! Amazing service. We will definitely be back!

Great service and delicious fresh food that arrived very quickly.