Read reviews about Santoni Pizza Bar here! All reviews have been written by Quandoo users that have already booked and eaten at Santoni Pizza Bar. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Santoni Pizza Bar.
We had a fantastic time, the pizzas we had were amazing and all staff were delightful!
I always enjoy eating at Santoni. It's a great place.
Fast service, delicious dinner. We felt very special in the private dining room, a real treat.
Amazing pizzas and pastas, would definitely go back for more!
The rooftop area is fabulous on a sunny day. The food was also really good and the staff were lovely. Only complaint is management insistence on “no split bills”! Many and most eating establishments I’ve been to in Hawthorn large and small, have no problem with splitting bills. Nobody carries much cash these days, so when a group of friends go out for a meal together, it is such a huge inconvenience to us customer if the group members can’t each pay by credit card. I really think this policy should be changed. May not consider Santoni with a group of friends in future choices because of it.
We arrived early and were told to wait upstairs at the rooftop bar while our table was cleared. 20 minutes later no one had come and grabbed us, so I followed it up with the barman to be told our table had been taken by someone else. They found another table for us on the 2nd floor, we didn't receive any menus for 15 minutes and after repeatedly asking for water (and being told they were waiting for glasses) I just gave up. The food came out quickly once we were able to order and it was amazing. Was planning to stick around for dessert but after failing to receive any attention from the staff we just paid and left. Clearly understaffed for a Saturday night and their fancy seating software is clearly failing as well. Would come back for the food, but not on a sat or Friday night.
Loved the atmosphere, staff and (almost importantly?) the food! Regardless how cold it is up on the rooftop - as long as it’s not raining, you’ll be in for a great time. If you want a true carbonara - like, no cream and that malarkey - with eggy-lovely velvet pasta with all the delicious cheese? Can’t go past(a) it. Enjoy yourself a little and get involved.
Food and drinks were very nice! The only feedback I would have is that we were told at 8:15 that we had to leave as our session was over however we had just ordered a cocktail 10 mins prior so it would have been nice to if we were told when ordering our drinks that our session was almost over. Other than that we enjoyed the meals and venue and would come back.
Service was slow and poor. I understand it was a Friday night, however, I do not expect to wait 10 minutes to be seated. A cocktail I ordered was warm. No ice in the drink. I informed the waiter who told me he would bring me over a new drink. He did not, he just put a few ice cubes in the drink. Unnacceptable for a $15+ drink. Pizzas were good. However, the chopped salad is ridiculously overpriced considering it’s just lettuce from a packet. I think I found one bit of cucumber. Yes, the staff are friendly, but the poor service, long waiting times, and overpriced food ruin the experience.
Great food and service well priced. Only fault booking was changed via email from rooftop to downstairs to accommodate an elderly family member and message not communicated to staff on the day so no table was ready on arrival Comunication via email was a waste of time. Thankfully quickly addressed by attentive staff