Bitter Suite

Last night my daughter and I dined at Bitter Suite to celebrate my birthday. We have been here before and the food and service, particularly by table service waiter, Margaret, was really good. However, we were very disappointed with everything except the bar service this time. The first dish we ordered was the tacos, as we’ve had these before and they were excellent. Last time this taco dish was done with warm tortillas. That's what we thought we would get this time, but it seems we were given the GF version instead. Nobody asked us if we wanted these, which is very poor service when the menu states there are options of typical corn and GF versions. These GF versions were ridiculously tiny, soft and tasteless and in our opinion not a tortilla at all. They were thin, floppy and watery, which made them impossible to pick up. They didn’t hold any filling either, which was average and lukewarm. They were very overpriced given the portion size and sub-standard quality. We then tried to order the bar snack cauliflower and blue cheese dish, but was told this dish was unavailable. We were surprised to hear that, because cauliflower and blue cheese are available in Coles, a one-minute drive away. The next bar snack dish we ordered was the roast potatoes with a harissa sauce. We don't think the potatoes were roasted at all, because they were soggy, soft and tasked like boiled potatoes. They were not crisp or browned at all and had no flavour. As they were a bar snack dish, one would expect them to be crispy and not like a side dish for a main meal. This was a very sub-standard dish as well. Another dish we tried to unsuccessfully order was the main coconut chicken curry dish, but was told for a second time this was unavailable. Again, I don't understand why chicken or coconut was not available, as they are readily available in nearby Coles. In addition, the table service was non-existent. We had to order everything from the bar ourselves and when we did, we both saw a few staff chatting away with each other behind the bar. It is a real shame the food and service has deteriorated so badly here, as this has been a lovely restaurant with a great ambience. It was so bad, we had to pay for an Uber to go to another restaurant for our main meal. We will not be coming back again.

Service was great and food delicious. Would definitely go back!

We originally booked based on the menu available on the website, together with the fact that they advertise as "French and Italian Inspired Eats", this was not the case, the menu available was not the advertised so very disappointed - service was excellent however.

Service and food were amazing! Staff were very attentive, ensuring we were happy and needs met. The calamari dish was something we will be returning for. Thank you.

Very friendly and the food was very tasty and great prices

Great service, lovely beer and lovely atmosphere on a beautiful Brisbane evening

Great food, warm and friendly staff. We had a lovely evening thanks.

The glass of bubbles wasn’t as “sparkling” as it should have been. A previously opened bottle that had lost a bit too much of its zing I suspect.

We booked a table for 7pm on Saturday night ie peak time but early evening. When we arrived we were ignored by the bar staff for around 5 mins before a waitress arrived and took us to our table. We perused the menu and ordered a bottle of wine to share. The waitress returned and we started ordering, I ordered duck pancakes for an entree but was told these were not available. While I was reconsidering my entree choice my partner ordered the eye fillet only to be told that this was not available. She then ordered the chicken and yep you guessed it, this was also not available. There were only 4 main options plus burgers on the menu and as we did not want any of these we ordered a share plate as an entree and left for another restaurant. Very disappointing to have so many menu items not available and not to be informed of this when we were given the menus and before we ordered the wine.

Wonderful meal, great value .....tender steak which we eat rarely!

Little gem with fresh food, friendly service. A good choice for pre show at the powerhouse.

Speedy friendly service, with well priced food. Went on Tuesday night and had the special - Chicken parmie, so yummy!

It was a quiet Sunday night when we visited, which was fine with us. The service was great, and we thoroughly enjoyed our meals. Would definitely return to Bitter Suite.

Great service had a lovely time here. Staff were attentive

Great scrumptious food at this innovative local gem in New Farm

We both enjoyed our tasty Green curry & meatball/chorizo treat We like the quiet location also

Recommend the steak and the service, very relaxing space too