Read reviews about Hunter's Hill Hotel here! All reviews have been written by Quandoo users that have already booked and eaten at Hunter's Hill Hotel. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Hunter's Hill Hotel.
The HHH is my local and it consistently delivers great food and a buzzy atmosphere. It represents really good value for money as the servings are HUGE, so we often share a starter and main and it's plenty for two people. They have a good selection of wine, but I often find they've run out of certain varieties if you go early in the week after they've had a big weekend! Not a big deal, just choose something else! The staff are young and fun, but unlike their peers down at the Woolwich Pier Hotel, they actually give a toss about the customers and provide service with a smile ... and zero attitude.
We booked lunch last Sunday, for a family birthday. The Hunter's Hill Hotel bistro looked nice and inviting. Nine of us had lunch, not one bad word about the food, it was so good I have book again for my daughters birthday in June for thirty people. Ken
This place is so consistent when it comes to such great customer service, friendly and helpful staff! Not to mention the great food that caters for all!
We usually head to the Pier or Balmain for a meal but was very impressed with Hunter Hill Hotel great food and good service very happy nice to get a good portion size too where no need to orders extras ..... loved it here.
We were a group of 11 so understandably our order is going to take a bit longer. I placed the order for the group and then the waitress reread it to me. Everything was fine. When the food came out some of the sides were a bit muddled but the group were flexible until the waitress insisted that is what we had ordered. I showed her the list we had gone through together at the time of ordering and she had the meals fixed. The (overcooked) Eye Fillet was the smallest 200g I'd ever seen. The sauce dish was actually bigger than the fillet. Beer Battered Chips and Pepper sauce were a hit, as was the mushroom sauce. Chicken Parmi was the most substantial meal at the table and well enjoyed. Dessert order was given to a different waitress who was obviously new. When she asked our original waitress for help she was told quite rudely "the customer needs to tell you its on a tab before they order" which I had. She then walked off and they young waitress had to find someone else to assist her. Desserts came out minus one. I waited a good 5 minutes and went and asked after the dessert (2 scoops vanilla ice cream) and was told it was on the way. 10 minutes later I'm asked what we're waiting on by the same waitress I just spoke to. When I asked her to take the ice cream off the bill she was shocked "you want a refund?" - its not a refund if it never arrived. The new look of the HHH is great, the bar staff were great, but the bistro doesn't even compare to the old owners who were always welcoming and accommodating.
Everything is great at the HHH, however the kitchen are extremely inflexible......for example they won't swap wedges for fries if that is what the particular dish comes with on the menu. Clearly the chef is either unable to organise his kitchen or he has his head so far up his culinary aaaas that he doesn't feel anyone should change the menu he has written. FFS, it's pub grub.......other than that, everything is really good. Parking underground is now free ONLY for HHH patrons, so it's easy to get a spot and overall it's expensive - so that keeps out the riff raff.
Initial arrival had to wait 15 minutes at main bar for service. When bar staff finally arrived was abrupt. Someone sitting at our reserved table that was rectified by staff. Hard to identify staff from patrons . Food came out reasonably quick was good quality and satisfying size for price. Waitress/bar person sour faced abrupt to talk to when asked for additional plates seemed a hard task. Returned with plates and abruptly dropped on table. Seemed to be having a bad day. Large crowd & undestaffed but not patrons issue. Food saving grace from soured customer experience. Location itself excellent. Upon leaving approached by staff apologising for wait at bar. No apologies from sour waitress.
There was ample places to sit, inside or out, so quiet conversation was possible. The menu provided a good variety of choice; the swordfish I had was superb. All the staff were very professional and to top it off my undercover parking was validated when having a meal. It was a wonderful experience. Thank you HHH.
Generally the food was good although my friend's braised beef cheeks were sent back as they were as tough as an old boot. Some 20 minutes later another appeared which was much improved, but by the time she received it we had finished our meals. Also, we had a table near the automated door which kept opening even when no one was there. We asked if it could be closed but no response. So a chilly evening for the 8 of us.
I rarely give full marks, but we were well looked after and the meals were very generous and enjoyable. I had booked a quiet table and we had a lovely vase of fresh flowers on the table - unusual for a pub! My husband is disabled and we were shown to a lift, instead of stairs, without me bringing his mobility to their attention.