Reviews of Montezuma's - Mooloolaba (712)
Read what people think about Montezuma's - Mooloolaba! All reviews are written by verified Quandoo diners.
712 reviews
712 reviews
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The staff were yery friendly and helpful The food was also very good The atmosphere was pleasant an enjoyable experience
Staff were not attending table sufficiently. We had to keep grabbing them as they walked by. Firstly for extra glasses for water and then other concerns including clearing the table. Lots of talking amongst staff which added to the noise. The noise was crazy echoey and loud. Too much echo in the new place.
Great food and drinks, and a lovely atmosphere in the new location.
The new store is still getting settled and ironing out a few issues, however the food was still great. Will be back
Great food and drinks, service a little slow but I think staff were in new and in training. Will definitely be back.
Untrained staff.long wait for food and drinks.food not up to montazumas standard
Service was terrible. Had to get our own water after waiting 30 minutes. Drinks were worse, waiting three quarters hour. Food was fantastic
The meat ( chicken and beef ) in the Tacos was dry. The Fajitas meat was tough and obviously had been sitting in the hot dish for too long before being bought out to our table for serving as the beef had dried out on top. Salad was small for Fajitas and was very average. The Fajitas did not come out 'sizzling' and dish was small. Menu Choice was limited as not everything was on the menu ( even wine options ) was available , especially for an opening night! . The wait staff were confused when taking orders and bringing meal to the table, wrong food was bought to the table. Just need to lift their game as there are other options in Restaurants now on the coast. .Even our 8 and 10 year old thought the food was not great. Even the water tasted funky.
Booked a table, turned up and the restaurant was not open. No notification from owner and website not updated to reflect closure.
I arrived with my family to find the restaurant closed. Which is frustrating considering it allowed me to book a table
Walked in and should have walked straight back out. Not very clean, from the waiter thinking it would be a good idea to sweep the table opposite us with a broom to running out of chicken and Pepsi max all at 6.30 pm. The food arrived on plates that even the waiter couldn't hold properly and came with a warning of be careful, it's hot!!! What an understatement...we couldn't even touch them, very, very unsafe. Once we we were able to go near the food, it was disappointingly tasteless.
Fantastic food. Some of the last customers in the old shop
Not enough staff. The staff who were there were trying hard but you were well understaffed
The food was great. Can’t wait to visit the new premises when it opens
Food and service okay. Table QR code ordering wasn't working. Restaurant very run down. Wouldn't recommend
Food and cocktails were amazing. Staff friendly and accommodating. Highly recommend & we will be back for sure
The staff were very friendly and helpful . Food was amazing.
Disappointing considering all meals were brought out at different times - my son’s nachos arrived after everyone else had finished. My beef fajita was exceptionally dry and chewy.
No staff, couldn’t get served, food was average by their usual high standards, tables dirty. So average. In a positive the gentleman running the bar saved the night. Ended up having to serve us, and was the only happy face we had all night.
I was disappointed with our meal and service. Service was slow and the food was not enjoyable. I wanted a beef fajita. They only had dry chicken. The food wasn’t fresh and tasty. I won’t be back.
Seated quickly with food and drinks menu but no follow up. Left waiting for water and order to be taken. Ended up ordering through table QR code. Had to ask for water! Order still had to be amended due to food availability. Located at the beach but no prawns ????:( No frozen margaritas :( Entree plate taken before finished entree :( Fish tacos were tasteless McCains fish pieces :( Quality has definitely gone down hill. And confronting “for lease” sign in window indicates not around much longer? Shame this is last impression of once fantastic restaurant.
Isi served us and was absolutely amazing! And Juan the chef made a special quesadilla for me, exactly as I asked, which was one of the best I’ve ever had! Fantastic service from everyone, we’ll definitely be back! Thanks Montezuma Maloolaba!
Great food and friendly wait staff. Must try the margaritas!
All good. Thanks. We had a great night. Thank you.
Such a shame to see an establishment become a shadow of its former self. Been coming here for about 20 years and it was clear that it had seen a decline in quality and service over the recent years but the state of the place now is an embarrassment. The menu has been gutted, there is no attention to the ambiance of the restaurant, the staff are aloof at best and the food is truly below average.
Amazing service and food always a great experience when we eat here
Looks like new owners. Food is not as good and we were the first people in the restaurant and got put by a window that was covered by a coreflute. We did have a booking. Used to love Motezumas Mooloolaba but after this experience won’t go back.
Staff were friendly and trying hard to please. Food was good.
My dinner (San Francisco) was great but my wife’s Montezuma’s Delight was not. Whilst initially tasty, it turned out to be sitting in a pool of fluid. It got soggy and was not good. Been going to M for 30 years - worst dish ever in that time
Good dining experience. The food was enjoyable and very friendly table service
The serving sizes were generous & our food was tasty & spicy. Pleasant service
Service and food was great would highly recommend it to anyone
One of my favorites at Mooloolaba Didn’t disappoint Good luck with,h the move
The food was great but turning the lights off to make us leave at 830 was a bit rude.
Great new management so happy the great food is back Best Mexican on the coast
okay nice food bit busy but still nice to visit
One of the most disappointing restaurant visits I’ve had in a long time. Poor quality food, small servings, but with a huge price tag. Don’t bother.
I expected it to be noisy as it was school holidays so that was fine. I ordered a margarita mocktail that seemed to be just lemon and lime syrup with salt around the rim, and so sickly sweet I couldn't drink it. A mocktail is supposed to resemble the cocktail it's named after. Either use non alcoholic tequila or advertise them as cordials! We ordered Chimichangas and the staff member advised us the sauce used was hot so we asked for it to be a mild sauce. There was no sauce at all and just tasted like shredded beef and very bland. The only redeeming feature of the night was the very friendly staff.
The venue has really gone down hill compared to other Montezumas . No music , poor atmosphere, very basic fit out , just not a good vibe but lucky the food is still good
Very disappointing. Drinks were very expensive, food portions were small, lacked flavour and were extremely salty. Also very overpriced. Restaurant lacked atmosphere, was very loud & stuffy as the fans were broken. We come to this restaurant a lot but this will be our last. It’s only saving grace were the staff who were friendly and helpful.
Food was delicious. It was served quickly by friendly, helpful staff
Table top sticky otherwise good food and service. Be back.
Wonderful, friendly service and amazing food. Thank you for having us
Meals where great very nice lovely staff recommend to go
The restaurant was grubby. The starters tasted good but our mains were terrible. They shut the kitchen early and turned the lights off before we could order dessert. Service could have been more attentive, I got an awful Sangria and would have liked to send it back for another drink but the barman left early. Was a bad dining experience for the money.
Terrible food , premises dirty , side plates were greasy . Corn ribs were frozen corn , coke was flat . Overall it was terrible experience. The wait staff were lovely and friendly but that was the only positive of this restaurant. This place needs a serious overhaul.
The staff were very friendly and the food was delicious
Been going here for nearly 20 years. Always a favourite 🤩
The restaurant staff were on point tonight. Really friendly and the food was really tasty. The only negative was my lemon lime bitters definitely didn't taste right but apart from that it was great.
Always love dining at Montezumas Mooloolaba, food was great! Staff were attentive.