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Restaurants
Melbourne
Frankston
Okami - Frankston
Okami - Frankston Reviews

Okami - Frankston

Photo of restaurant Okami - Frankston in Frankston, Melbourne

Reviews of Okami - Frankston (1,818)

Read what people think about Okami - Frankston! All reviews are written by verified Quandoo diners.

5.3/6

1,818 reviews

5.3/6

1,818 reviews

Food:Outstanding
Atmosphere:Pleasant
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Average
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"Excellent"
6/6
Quandoo Diner10 months ago · 3 reviews

Great service and the QR code makes ordering so simple

"Very good"
5/6
Georgia C.10 months ago · 2 reviews

The food was delicious and all of it came out very fast. It wasn't very busy surprisingly so it wasn't too loud.

"Excellent"
6/6
Cameron R.10 months ago · 1 review

Everything great. Love the QR code ordering. Staff did a great job clearing our plates off the tables quickly.

"Very good"
5/6
emily t.10 months ago · 4 reviews

Fresh, tasty food. Speedy service. Staff are lovely. Really enjoy eating at this place.

"Very good"
5/6
Novalina L.a year ago · 1 review

The service was fast. Food was great. However, the sitting area a little bit too close from one table to another.

"Excellent"
6/6
Juille H.a year ago · 2 reviews

Always great food quick service. Can be very noisy but you get that! One of our favorite places

"Excellent"
6/6
Jody B.a year ago · 2 reviews

Food was beautiful and fresh, love the new ordering system via QR code.

"Excellent"
6/6
Raquel W.a year ago · 1 review

Food is always amazing and service is quick and friendly

"Very good"
5/6
Gary Q.a year ago · 3 reviews

A birthday dinner for my partner - Okami is a favourite and close to home

"Excellent"
6/6
Rebecca G.a year ago · 1 review

Great food & service at Okami Frankston. The place was a bit loud, but overall it was a great experience.

"Excellent"
6/6
Claudia M.a year ago · 1 review

So quick and so yum and really good waiter service, it’s a good value for money if your a big eater !!! :)

"Very good"
5/6
Trevor L.a year ago · 2 reviews

Great food and lovely staff, looking forward to our next visit

"Excellent"
6/6
Anna S.a year ago · 2 reviews

Lovely environment and friendly staff a very nice time was had here.

"Excellent"
6/6
Dave P.a year ago · 3 reviews

A great meal as usual at a great price! We love Okami

"Good"
4/6
Moana F.a year ago · 1 review

Don’t like that they don’t split bills. I haven’t been to a restaurant or cafe in more than 5 years that doesn’t allow you to spit the bill.

"Excellent"
6/6
Amy B.a year ago · 1 review

Incredible food and amazing customer service. Great restaurant and very clean.

"Excellent"
6/6
Quandoo Dinera year ago · 1 review

Food is always great there and plenty of it. No leaving there hungry that’s for sure I think we all walked out a couple kilos heavier than when we entered 😂😂😂

"Excellent"
6/6
Quandoo Dinera year ago · 1 review

so good going to come back for the 40th time in a few days

"Good"
4/6
Fi J.a year ago · 2 reviews

lovely food it looked like they have reduced the menu but it was OK it does get a bit noisy especially for thee hard of hearing

"Very good"
5/6
Stacey S.a year ago · 2 reviews

The food was amazing as always. I was a little disappointed they don’t have the plate of mixed sushi anymore but everything we ate was so delicious.

"Very good"
5/6
Heidi R.a year ago · 1 review

Seamless experience. App ordering works well and service was fast. Food was great!

"Awful"
1/6
Tallara C.a year ago · 1 review

We spent nearly $700 for a table of 12 and the complete lack of customer service... is appalling .. we are regulars to okami resturants, and have to say that this was the WORST experience ever, you are better off travelling 10 more minutes to cranbourne who are great. The attached photo is just a sample of dirty dishes that were left on the table after asking for them to be removed 4 times, and the other end of the table dishes, only got moved after personally moving them to an empty table nearby. The staff here have no clue what is going on, drinks that were ordered never came, i personally went up to the register and asked for a drink that was ordered over 30 minutes before hand, and had it handed to me, food that was ordered never came, and food that was ordered once came multiple times... if I could honestly give service no stars I very much would! When mentioning to management about my dissatisfaction and concern, they really didn't care less, and excuse was we are just busy.. this does NOT EXCUSE lack of customer service..and being to actually recieve what you order.. hospitality is always busy! if this is the experience at frankston, I really do wonder how they are still in busy and I really hope for everyone's sake they are not in business much longer. AGAIN WORST EXPERIENCE EVER!!!!

"Very good"
5/6
Jane B.a year ago · 1 review

Beautiful food. Friendly staff. Great ambience. Will definitely go again.

"Good"
4/6
Christina B.a year ago · 4 reviews

Was a very busy night so understandably noisy but we kept getting food we didn’t order and even when requested using the card system, no servers were stopping at our table to help us. Food was amazing as always but yeah not the best customer experience.

"Excellent"
6/6
Robert B.a year ago · 27 reviews

Great service, excellent menu with many choices, all dishes excellent quality, if you are a senior ensure you are charged accordingly, unfortunately this is the 2nd time of incorrect charge

"Excellent"
6/6
Elise d.a year ago · 2 reviews

Thank you so much, we had an amazing time Thank you again

"Very good"
5/6
Lisa A.a year ago · 1 review

Always good food and fun atmosphere for all age groups

"Excellent"
6/6
Sara W.a year ago · 6 reviews

quick service, fresh beautiful food. okami never fails to deliver

"Average"
3/6
Ryan D.a year ago · 1 review

The staff tried very hard, so A for effort, however meals were forgotten, mains arrived before entrees, and drinks arrived after we had finsihed our main meals

"Excellent"
6/6
Sam H.a year ago · 4 reviews

Amazing! Fresh, quick and delicious! Will definitely be back again

"Excellent"
6/6
Jane A.a year ago · 1 review

Did the unusual thing of al la carte menu, not all you can eat - perfect. Staff were attentive, we didn't feel rushed or pressured to move. Food was fresh, hot and delicious.

"Excellent"
6/6
Cody M.a year ago · 1 review

Attended as we had 2 birthdays, everything was perfect we all left very happy

"Excellent"
6/6
Penny R.a year ago · 1 review

Food was terrific, really enjoyed everything we ordered, food came out in a timely fashion and staff were lovely

"Excellent"
6/6
Quandoo Dinera year ago · 1 review

As always great food great service.. always bring my bowl of ginger wen first seated .. feel like part of the family there .. its a weekly stop for me and my family.. wonderful delight.. wat more can i say...

"Excellent"
6/6
Brett Y.a year ago · 1 review

First time dining and pleasantly surprised. Loved that portions were small ensuring no wastage. Cocktails were well priced too. Will definitely return!

"Very good"
5/6
Mitchell P.a year ago · 1 review

We had a good time but ordering with the phone was a bit lame

"Not good "
2/6
Amber C.a year ago · 3 reviews

Very loud and busy. Left unattended at table then told only QR codes used now. Very upset and left

"Excellent"
6/6
Kylie w.a year ago · 1 review

So much better with the phone qr ordering and the staff are amazing

"Excellent"
6/6
Linda B.a year ago · 1 review

Very good service, the meals were great, will come back again

"Excellent"
6/6
Alicia F.a year ago · 2 reviews

Staff and food was amazing. Thank you so much. My son had a great birthday

"Average"
3/6
Tracy J.a year ago · 2 reviews

You have order at your table using your phone, it’s clunky and cumbersome. Food was delicious and I think there may be a couple of new dishes. Food does come out pretty quick. I’m not sure you get bang for your buck food wise. Cost $364 for 7 people including drinks. For a family of 4 it’s expensive.

"Excellent"
6/6
Cassie T.a year ago · 1 review

We had a large birthday booking that the staff easily accommodated for us. Staff even shut the lights off and brought out our cake with lit candles to sing Happy Birthday. Absolutely fantastic service. Always is whenever we go!

"Average"
3/6
Guy S.a year ago · 1 review

The food was great. But the restaurant decided to cut our reservation short by half an hour and closed the kitchen earlier.

"Excellent"
6/6
Joy R.a year ago · 6 reviews

Food was delicious and hot. Staff are amazing, the manager very friendly and accommodating

"Excellent"
6/6
Debby C.a year ago · 1 review

The food was great. The staff were lovely and the wait times were perfect. Thank you Okami

"Awful"
1/6
Louisi C.a year ago · 1 review

The website advertises 'all you can eat, including sashimi,' but that’s misleading. The actual offer is limited to the plates on the menu, and there’s no sashimi plate available. They fill you up with items most people probably won’t enjoy, and if you leave anything on the plate, they threaten to charge you extra! Overall, it’s not worth it—save your time and money by going elsewhere

"Excellent"
6/6
Jason B.a year ago · 3 reviews

Great efficient and tasty as always. Everyone leaves full of great food

"Very good"
5/6
Oliver S.a year ago · 1 review

Clean restaurant, efficient table service, tasty food, easy ordering, friendly staff. Happily recommend it for the whole family.

"Excellent"
6/6
Linda S.a year ago · 1 review

This was our first visit amd we were very happy with the great service and the tasty food ,we will be back

"Excellent"
6/6
Veronica E.a year ago · 1 review

Amazing food and super fast service definitely recommended was amazing 🤩

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