Okami - Mornington

short staffed, huge waiting times, very loud and food was not fresh as usual, a bit disappointing

As I have been to the restaurant many times I knew the menu, so ordered right as I sat down. We arrived at 7pm, ordered at 7:05pm. Waited around 15 minutes for the first part of the order, but not sushi. The sushi arrived at 8pm. A hour after we ordered it. I noticed other tables didnt get any either for the same amount of time. All other foods came out at a reasonable time however. The sushi was delicious, but a hour wait is ridiculous.

Lovely food, quick service although very loud restaurant and partner got a headache and we had to leave early

Everything was good besides the fact that it was way too noisy.

Its my first time but its worth it coz the food are amazing and the stuff are good.I would like to come again..thnk you so much

Food was great but the service was disjointed and a bit disappointing. Some food arrived very quick, other items arrived almost 45 minutes after we ordered it. Our chicken wings never even arrived. We asked waiters/waitresses for water about 5-6 times before we finally received some. We were not provided with one of the table flags for requesting service like most other tables around us had. I also noted several other dinners in the area having to request plates.and cutlery several times before they received them, and several dinners leave because they were waiting too long for their food orders to arrive.

Employees seemed a little overwhelmed. It was really hard to get their attention to order. Waited quite some time before being able to put order through. We were in a booth in the corner and overlooked compared to other tables. Finally recieved some water after 1 hour but no cups :-(

Awesome food, great wait staff. We loved it and will be back

The food was good and kept coming. I enjoyed the experience well done

Food is nice, service is good and toilet was clean. 😁 Will be back

Think they forgot at lease 50% of the meals and had to continually remind them what was still to come. Not enough staff to service the restaurant. Close to my worst experience at Okami but for the one in Dromana which is an absolute piss take !

Crowded, noisy and long wait for service. Teriyaki steak burnt and tough. Although we only had four half serves, one beer and one corkage, bill was $90.94. Not value for money. Will not return

Great variety of dishes. Excellent presentation and taste. Professional service. 5*

10/10 amazing place to eat and enjoy with friends

Service was particularly slow for food to be brought to our table and it took 50 minutes for my husbands beer to be served. We left feeling very full and food was great.

It was too busy for the staff. It took us an hour to get ice cream

Easy booking online , quick and easy ordering , lovely food .

Food was served quickly for the first round, we almost finished and drinks were not delivered and we had to remind them. after that nobody came to ask if we needed to order more food, we had to get up and look for the waitress, also a beer we didn't ask was served, this was removed after we told waiter about it but when paying, the beer was added to the bill, after we complained it was removed, overall not a pleasant experience.

We were disappointed that a number of items we ordered were never delivered. Even simple things. Had to keep reminding the staff. Spoilt the evening.

Food and service were good but very noisy which took some of the enjoyment away.

Wait times between ordering was annoying and was loud, portions for two people were small

Great food and quick service. Great place to eat and when the weather is nice to sit outside.

It was mostly great but there was a group probably celebrating abit too loud

Quick service and delicious food. Will definitely be back to dine again.

Food was good value for the price, service was prompt and friendly

Great food and service as always. One of my favorite restaurants In Mornington

the food was good but the service was very poor, we waited a few minutes at the host stand before we were acknowledged, then when we were sat after 10 mins someone came by to take our order, there was no greeting now asking if we had been there before, after she took our food we said we’ll order drinks but she just walked off rudely , another server had to take our drink order, no apology given either, very poor service staff did not look like they wanted to be there, disappointing, ice cream was horrible icy and had seperated

We chose to sit outside and noticed that because it was raining and we where the only ones outside under cover of corse, We had two rounds of food both times found it hard to get the staffs attention and missed out on the desserts due to no workers outside

Amazing service, great food, cannot fault. Never disappoints. Will be back!

Couldn’t get any food. The place was very busy and I presume short staffed but the staff only came to our table twice and we had to wait for ages. The food we did get was nice but just very sparse.

Was fresh tasty and quick. Great service and amazing food. Definitely coming back.

Was very busy staff run off there feet I assume staff shortage

Food was amazing quick service, staff were very friendly so pleased

A Great restaurant to celebrate my sons 16th birthday! Thank you 😊

The service was great and food was excellent, thank you!

Service is good. Most of the food was great. Chicken bit tough

Lovely fresh food, cooked while you wait. Good service and good location

Delicious food, friendly and efficient wait staff, great atmosphere - vibrant and happy

Good food and good service. A quiet night at the restaurant.

Delicious food and lovely service. Table a bit wobbly, which is always annoying. Thank you

Family get together. Always first class food and service . Will return again soon.

Amazing food loved it Will return 100% so fresh and speedy service

Quick , yummy, and friendly staff. Would definitely be back

Great food. Good service . Will come back again soon.

the waitress was extremely lovely. would give her a tip if i could

Amazing food and service. Will definitely be back for more!

Beautiful food , huge selection, excellent staff buttery very noisy

was first time there the service was great and food was terrific

Food and service was very good! We will be back

The food here is amazing, they can cater for gluten friendly options and the menu is superb. The service could be a little less rushed and therefore more pleasant and it was noisy but that's because it was a busy Saturday night so to be expected. Overall a great experience and we will certainly be back.