Okami - Wagga Wagga

Great food with short wait times, staff all very friendly. Hard to get staffs attention when needed because it was so busy. Would be good to have some way of saying table service was required.

Staff were always checking to see if our orders had arrived. Friendly and welcoming. Food was quick to be served and amazing.

Great food and service, loved the robot too :) :)

The food is great staff are lovely. I really don’t like the new ordering system. It did work on my phone and took too long. Otherwise a really good experience.

Amazing Food, ordering via QR code was easy and could order anything as much or as little whenever you liked.

Always a fantastic experience. Great food. Friendly staff. App is really easy use.

This was our first visit to okami. We didn't know how to order ,no staff were available to help. Once we worked it out the qr code failed to send the order. Staff weren't helpful when we found someone. Eventually got the order through but waited 40mins for drinks even though it wasn't busy. A few hiccups with the order's. Food was great but service and communication were disappointing.

Really enjoyed the night. It was my husbands birthday. Perfect place to go. We liked the new ordering through the QR code and the mocktails.

Still would like a physical menu so everyone doesnt have to share one device and wait to see the menu. A tablet would be appropriate to bigger groups and for those with out phones. Overall highly enjoyed food, service and wait times . Will be back

We were very full as always, value of money. 👍

Had the best birthday dinner ever!! Great awesome food and scenery. And even got to take pics with the robot!!! I'm going to definitely take my mum along next time!!

Food was amazing as always. We loved the new ordering system- very efficient

Great food and atmosphere for a good price, great mock tails too!

Love this place visit the place all the time it's the best

Service was great, staff were very friendly and helpful. Food was delicious

Good service, nice staff, food is very fresh and tastes amazingly

The booking and service was lovely, our booking was for 7pm - the food came out quickly, but the meals were all so dry and over cooked ,perhaps it had sat being heated /re heated for a long while - it was disappointing as it was presented beautifully … I’m sorry to leave criticism - again the service from the staff was lovely though ..

The food was absolutely amazing, although I hate the new ordering system. We waited over 30 minutes for our food as the new booking service did not send our order to the restaurant TWICE!!! Ordered a glass of wine which I waited 15 minutes for as it sat on a tray at the bar. Staff need to pickup their service game.

Great food, service staff seemed a little confused about orders. Was a little crowded and large open spaces not being used.

Amazing and great service. Waiter was very good and food lovely

Service not great, food not great. Disappointing comparison to Canberra

Thoroughly enjoyed the meals and staff were very attentive and polite.

The fish was so overcooked it was as hard as cardboard. I will not go back to the restaurant.

It was a little noisy but overall a great experience

Friendly greeting. Girl who explained how to order via QR scan, spoke very softly, hard to hear, but we worked out how to do it. Delicious food.

There was two cockroaches on the floor in the reception area as we waited to enter. The waitress did not seem concerned. Food was good and service fine. The automated Bellabot did not get close enough to the tables to serve and bumped food off the plates when moving around so some people got smaller serves. I don't suppose this matters as you can order more.

After we put the orders in ,it takes a long time to get the food served, some orders takes more than 1 hour to get served

Great food!We will be back.Great service.Value for money!Nice staff.We really enjoyed it.

So delicious I will get back again.sever so nice .

For such a busy day the service was ready great

Music was very depressing and they always changed mid song.......the initial server was great but from then on in bad food was incredibly slow and lacked any real flavour especially the upon noodle taked like canned vegetables. Very disappointed as out first couple of visits were excellent Maybe that's why so many are closing down

Being my 2nd visit was a little disappointed compaired to the 1st visit ,ordering system had changed and wait times were extremely slow ,some dishes ordered on the 1st order being over an hour before arriving to the table and one dish never came at all in the 2hrs being there . Love the food but not sure I would dine again with the slow service

Amazing as always guys, thank you!!! Our absolute favourite spot to go 😊

Food was wonderful. We had the all you can eat menu and it more than enough. Our waiter was very attentive

Initially meals came out quickly. As the time went on, we waited for over 30 minutes between courses. We asked more than 3 times what was happening, staff then kept away. Advised later they were busy, later there were new staff. Didn't get our last meal. Will not go back again, disappointing when the food itself was fantastic. Poor service that I have not experienced for many years.

Chased after the food couple of times, took too long for the food to arrive

Excellent food selection and great service , Mark and his team were very friendly and attentive, will definitely dine at Wagga’s Okami restaurant again.

No atmosphere anymore. Just a ‘feeding lot’ with barely any food. We waited over 45 minutes for drinks and meals, sushi/sashimi was just sitting on the bench waiting to be served to who knows. Our whole order was lost at one point after waiting 45 minutes. We were there about 1.5hours and ate something for about 10 minutes. Such a waste of money. Staff were not helpful. One young staff member didn’t even care that we didn’t have any meals for such a long time. We don’t have time or money to put up with this again.

Ordered and waited over an hour for one of the dishes. such bad service all the time.

The food was pretty good, probably the only redeeming thing about our visit. Service not good, we waited for a long time to be seated, people were seated before that came in after us. The drinks took a very long time to arrive. We flipped the card to call for service to order dessert but the servers kept walking past pretending not to see it. We ended up leaving without dessert which is very disappointing because the dessert is one of the best parts. To be fair it was extremely busy when we arrived but the service didnt improve as the restaurant emptied out. We overheard alot of other customers also complaining about the service. We even saw someone that left halfway through their dinner (because noone was serving them food) had walked across the road and ordered a pizza. We have been to Okami many tunes before and had a great experience, this time has made us reconsider ever going again.