Okami - Wagga Wagga

No atmosphere anymore. Just a ‘feeding lot’ with barely any food. We waited over 45 minutes for drinks and meals, sushi/sashimi was just sitting on the bench waiting to be served to who knows. Our whole order was lost at one point after waiting 45 minutes. We were there about 1.5hours and ate something for about 10 minutes. Such a waste of money. Staff were not helpful. One young staff member didn’t even care that we didn’t have any meals for such a long time. We don’t have time or money to put up with this again.

Ordered and waited over an hour for one of the dishes. such bad service all the time.

The food was pretty good, probably the only redeeming thing about our visit. Service not good, we waited for a long time to be seated, people were seated before that came in after us. The drinks took a very long time to arrive. We flipped the card to call for service to order dessert but the servers kept walking past pretending not to see it. We ended up leaving without dessert which is very disappointing because the dessert is one of the best parts. To be fair it was extremely busy when we arrived but the service didnt improve as the restaurant emptied out. We overheard alot of other customers also complaining about the service. We even saw someone that left halfway through their dinner (because noone was serving them food) had walked across the road and ordered a pizza. We have been to Okami many tunes before and had a great experience, this time has made us reconsider ever going again.

Its great. Love to eat there again with my family. One of my favorites there is yakiniku beef i super love ittt

Food was great Service was okay - need more staff clearing tables. Or get bigger tables. We were constantly having to try and stack our dishes as there was no room to enjoy the dining experience. We had a spare seat on the end to stack them on but that filled up. Staff couldn't even get to that corner and so we had to pass it all down to other endnfor them to clear. Quite warm in the dining area and so need to make sure there is plenty of water. We had 3 adults 2 children getting one bottle a t a time constantly having to annoy the waitresses for morem

The portion sizes were small I am hard of hearing, and after letting the server know, she spoke quieter instead of louder. If it wasn’t for my wife, who was able to help, I would have left.

First time and won’t be the last time! Really enjoyed the evening!

First time visit for my birthday and we were very happy with the evening

2.5 hours, missing plates of food, couldn't even get water bought to the table, 4 dinners at a total cost of $210. When we let the staff know of our experience we were offered $9 off the bill. Very very disappointing, especially when my family save up our money to dine out once every 2 months. Staff did not really care that we had such a terrible time, kept making excuses. Could of cried. 0 out of 10.

Great Japanese buffet. Easy ordering using the QR code and we didn’t have to wait long for food. Food came out fresh and delicious.

Food still great & fresh however the QR code ordering takes away from the dining out experience imho

Food was amazing and the staff were lovely! Thank you 😊

Enjoyed the meal, freshly made every time we come! Amazing

Very disappointed that they are shutting down, we love going to Okami

The food was cold, the things that should have been cool were warm, we ordered food that never arrived and if we ordered one thing multiples of that dish arrived at the table

Food was nice, I wish the ordering off your phone would tell you what had already been ordered/delivered to your table as it was stressful ordering for the table and some requests from fellow diners were missed but we were hesitant to order again incase the order had gone through.

Enjoy it every time. Will be back again, awesome for family dinner.

Service is slow. Portion sizes are small requiring you to continuously order food and wait for it to arrive.

Only one word.Terrible. Beef cold. Chicken raw. Other food mostly horrible. A very bad experience

Loved it, food was delicious and the service was excellent

Really good food and good service from staff and robot.

Very enjoyable will visit again for sure staff fantastic and service amazing

The wait staff were willing to assist and help, however,very short staffed with food being served only just warm. The last dish to arrive was delicious and hot but was the first dish ordered. We had to ask three time for it being the prawn gyoza.

Started well, but then we just didn’t get any meals. Only one serve of our mains came in the two hour window. Ordering from the phone app is terrible. Need more staff on the floor. We eat there often and this was the worst experience.

Always great food and great service. Keep up the good work.

it was absolutely amazing. I love going there with the family

The best tea we’ve had in a long time and tasted awesome 👏

Such a pity they are closing down, wishing the staff the very best especially Bellabot

Was great food and great staff. Love this restaurant! Thanks

Absolutely amazing food. It was our early Christmas lunch and we all left very satisfied and very happy. They have a new system with a QR code to order, but we like the old way with the Lady taking our order on the iPad. The customer service is fantastic. Thank you Okami 🍽️🎄

Great food, great service and helpful, efficient staff! Wide variety of dishes.

It was pretty great! The food was amazing and the place had a wonderful atmosphere.

Great service, delicious food, good value for money, exceptional choices!

Amazing food. The all you can eat option is amazing as u can choose what u want off the menu. Great friendly service and the robot that delivers your food was a great, fun touch.

Fantastic service. Great food whole family had an amazing time

Fantastic as always. Great food and great staff. Always a pleasure

Great food, excellent service and impeccably clean restaurant A +

The food was yum, and the ordering system was easy to use.

We arrived later than expected for the booking but staff were very accommodating.

It was a little loud and busy, however our food came out quickly and our waitress was very helpful.