Read reviews about Paesano International Buffet - Springvale here! All reviews have been written by Quandoo users that have already booked and eaten at Paesano International Buffet - Springvale. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Paesano International Buffet - Springvale.
Food was amazing and services are so awesome, thank you for a delightful arvo
Once again amazing food was great, the calamari is the best
Awesome food and service. Staff attention, top notch. Will be coming back..
We enjoyed the buffet and I was happy that there were plenty of other options available also. The staff were friendly and eager to please, removing dirty plates when one went up for another serving. i feel the friendly loving service is what got me most! looking foward to returning.
Maybe it was because of mothers day the following day ... but it was absolute chaos !! ... we had booked for 7.30pm for18 of us , but still had to wait for a good 30 mins to get to our table . The food was good but they were having trouble keeping on top of it . Some of the other diners were so unbelievably rude , they had no concept of being in a que , just pushing in where they feel like , the layout may need to be re-worked to combat this . As for the staff 10/10 . They done a stellar job , but there was one gentleman who was micromanaging each bill , the other staff had it handled , but he just was so persistent and he was getting it wrong , which in turn was getting everyone annoyed , he needs to step back , the staff have it under control , I think he was the reason everyone had to wait . To be honest I probably won't be back in any great rush
Several problems. Booked for six people and showed to a table for ten. We couldn’t swap because all the other tables were booked. Couldn’t get thru the waiters head that when the group of ten people arrived they wouldn’t fit on the other table. Finally sat where we chose. Asked who to order drinks from A person in a red shirt please . First red shirt couldn’t understand English but did take us to somebody who helped Ordered our drinks. The bar drinks were delivered in arrived in a reasonable time but after repeatedly asking for the bottle of water we had requested it finally arrived almost an hour later Some of the food was fairly cold and some of it was tasteless. All in all very disappointed
We've been there when this restaurant first opened at Wheeler's Hill and it was a fantastic place to be. Now it's just sad. We got to the buffet at 7.30pm on a Monday and there was almost NO FOOD left. Super disappointing. They showed no intentions of topping up what minimal selection they already had. Whatever was left was really just sad. I'll give them credit for the teppankyaki as it was the only edible thing. I must add that we initially were under the impression that they would have the whole buffet selection (including sashimi), but it was really just a sad stir fry selection which honestly, you would do better at any asian store at a food court. One of the bigger frustrations was when we first walked in and stood waiting to be served. And finally a waitress walked up to us and asked the lady BEHIND us if she needed a table. That was just rude. Overall, unfortunately we don't think we would be visiting this place again unless there are changes made, which is such a shame because it was really once such a great place.
Hubby does not lie when it comes to food! From the moment we entered the door the customer service was on point, the food was amazing, and the atmosphere was pleasant. Certainly worth every cent, hubby thinks it's the best all you can eat buffet in town and I agree! First timers here tonight but for sure this won't be our last :)
The bad: broken heating, our party of 16 were shivering and could see our own breath as we talked and breathed because it was freezing! Asked the staffs to turn down the aircon only to find out that it was broken about an hour later. However, management did make it up to us by giving drinks on the house, which was much appreciated. Drinks service were terribly slow, but we could tell it was due to the huge influx of customers during peak dinner service. Customer service was a little subpar, probably due to stress. The good: A wide range of food, fresh made-to-order teppanyaki, pizzas and other things! Beautiful modern interior with lots of nice lighting. Management handling of our complaint regarding the aircon.
We went been there first time on grand opened. Looks great hot food dishes and service. My 2 daughters love pizza delicious. But one disappointed is ice cream is not available. Desserts is small place people line up too crowded next who people seat. but a bit mess up some cakes properly. Please need fix more space place and neat properly look nice cakes better.