Read reviews about Ramon's at Willow Pond here! All reviews have been written by Quandoo users that have already booked and eaten at Ramon's at Willow Pond. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Ramon's at Willow Pond.
Beautiful place and very friendly staff..! I would definitely recommend this place.
The breakfast was amazing the service is fantastic and the garden is stunning perfect place to enjoy my breakfast with the kids
The gardens at Willow Pond are spectacular and my daughters loved exploring them while we waited for our food. The atmosphere and staff are beautiful. The manager was absolutely wonderful and sent us home with extra treats to make sure we got the full value of the gift vouchers that we were using to pay for our meal. Thank you so much!
Great service, great food,just a little too noisey and somewhat cramped. Won’t deter me from returning though. Thank you
The meal was really nice I enjoyed it. I requested and inside table but were put outside with the sun at our backs which would have got worse in the next half hour. We did move inside in the end which was very cold to start with until someone asked for the air con to be turned down. We were kept waiting for our meal for over 45 mins which some of the older members were not happy. I asked 3 times for a glass of ice as I do not drink warm tap water which all we were offered. The water was not nice tasting and others commented on it too it was not just me. The ice never came in the end I ordered a lemon lime and bitters which came with 4 small ice blocks and melted very quickly. The weather was a warm day and ice cold water should have been offered. The table was being cleared of plates before some of us had finished our meal which should not have happened. A bit of a shame as the group were a bit disappointed and would not come again. Thank you
A beautiful breakfast in beautiful surroundings. We could not fault anything. The lunch and dinner menus also looked very inviting. We will be back again. Go ahead - treat yourself and friends at Ramon's at Willow Ponds.
Had a lovely lunch catching up with friends. Was a bit disappointed that we couldn't use our entertainment card as we had a few Seniors who got a cheaper lunch deal so apparently voided me using the card. There were still another 6 adults that would have benefited from the discount. Also to be charged $1.00 per serve (1 TSP) for tomato sauce to eat with your fries as part of your meal, l thought was a bit steep. But other than that the staff were awesome.
We had a large group of aged care residents (previously booked), we were disappointed of the waiting time for a coffee and piece of cake. With one staff member on to take orders, coffees, serve (Which we ended up doing ourselves) and the residents didn't get morning tea til after 11. The whole purpose was to enjoy a morning tea looking over beautiful gardens, feed the fish and go for walk around the gardens. Unfortunately only a couple of residents got to do this due the large waiting time for a coffee and the rest missed out..We only get one outing a month as a nursing home so this is very valuable time and it is precious! We strive to make the outing enjoyable. The residents are still complaining obout the service time today.
The one and only oasis! Best food, best service, best location and friendliest staff. Head to Ramon's at Willow Pond, you wont be disappointed. This is all fact with no fiction!
There were several big groups on long tables but there didn't seem to be enough staff to take care of other customers. We were there over 40 minutes before someone came to take our order, and we think it only happened then because we asked at the counter. Maybe order at counter would be an option rather than table service when it is under staffed. But the food was great and the surroundings outstanding.