Aria Bar & Lounge

We had a lovely experience with our high tea the staff were fantastic.b

The service was amazing; the atmosphere so relaxing; only advice: make sure you go hungry!

Great staff and service with a smile. Very nice food and atmosphere.

The high tea food was amazing and the quantity’s perfect. GreaT experience and I will return.

Afternoon High Tea was delicious, service was great. A bit overpriced though (didn't mind too much as it was for family Christmas presents) but couldn't do often. Clean area, beautiful surrounds

We were beautifully looked after and the food and drinks were amazing. The only thing that was a negative was that i had valet parking for my elderly mother and wasn’t told to pay this when I paid for the high tea. I was told to pay at the main reception who wanted to charge me $69. If the staff taking my car had told me at the beginning how to pay it would have been a lot easier.

Fabulous service, food and atmosphere. Only shame was not being able to bring home the dessert as there was too much sweet stuff to eat in one sitting!

Poor service. Disappointed. Highlighted concerned and didn't have ti pay for adukta but its not about money for me it's about the experience and sadly that wasnt there for the adults.

The service staff were lovely and very attentive to our needs I.e no seafood. The atmosphere was lovely and made a very enjoyable afternoon.

This is my third visit for high tea at the Langham. Whilst the lay out is slightly different to my first visit and not as cosy, I still enjoyed the experience. The service was good and prompt, but not obtrusive. The food was delicious, I suggest not eating before you go as we couldn't get through it all!

The food and service were very good. The staff were very attentive and took care of my son’s allergies.

It was our first time, to High Tea with my granddaughter and daughter in law. It was very special for us. Highly recommend but only for a special occasion.

Great service beautiful surrounds. Well worth the visit. Thank you

Harp player was phenomenal and provided great ambiance. staff was hard to flag down as we did not have assigned waiters and the high tea seemed pricey for what we got

Very overpriced Peppa pig high tea...poor rushed service overall. Disappointing

I was quite disappointed. The service was slow and the food didn’t match the menu. I expected more for the price.

Service was slow and inattentive. Harpist voice was too loud and we struggled to hear conversation. Quality and choice of food was very good.

I went for their standard High tea package for my 30th Bday. The ambiance was beautiful, polite friendly staff, however they seemed bit under the pump, perhaps short staffed. Food was great, we couldn’t finish ours. Would recommend it for sure.

The older lady serving us seemed fed up with everyone, not a smile to be seen wasn’t nice or friendly to anyone even the kids. Extremely disappointed with the bad service and experience given the price of the tea set, that it’s at Langham hotel, And given it was catering to kids. Did not feel welcome and would not return for it. Food was okay, furnishings were tired looking at the lounge. only thing that was nice was the lobby and decorations there, and the welcomers who at least tried to be helpful.

Unfortunately the champagne I received was flat and warm and the tea we each requested was delivered to the wrong person

Food was great / what was lacking was service. There didn't seem to be one person who was allocated to our table instead we had to keep signaling for waitstaff to come over. We had to keep asking for things ( milk for the tea, more water, napkins, spreads that were supposed to go with the scones).

Unfortunately we arrived 20 minutes late as we got lost. Once we sat down we were served straight away. I have been to a few high teas and I felt the sandwiches were ordinary. The dessert table was amazing but how much can you eat? $95.00 per person was steep for a sandwich, scones, bite size quiche and pie, coffee, tea and some bite size desserts. The atmosphere was lovely with Celo player adding to the experience but the waiter rushed us and told us we had to leave at 1.30 when I am sure I read we could relax and stay till 2. A rushed experienced would not recommend.

I wasn't certain of the pricing before sitting down to a meal. Could have checked the bill more carefully myself when it came so no major qualms. Food and drink was delicious. Exquisite atmosphere of grandeur.

Loved it. Cello player was amazing. You should go. Amazing

Wonderful afternoon tea! Great range of teas. Catered for vegetarian.

Provision of a totally gluten free afternoon tea was wonderful. Food 👌

Please let me know if I have been overcharged. I believe the cost was $58.00 per head without champagne, or $68 with a glass of champagne, which we had. I wasn't asked if we preferred a more expensive champagne, and I was charged $950.00 all up. Therefore $95.00 per head! Please send me a detailed run down of the reason for this expense. I did budget for the $68.00 per head, and as a retired person on a pension I would like to know what has happened.

Wonderful visit. Beautiful hotel. Stunning High Tea. Lovely ambience! Congrats!

Christmas High Tea was a delightful treat. Yea and food were wonderful. But the customer service could have been better. We stood at the maître de desk for what seemed like 5 whole minutes trying to catch the eye of a waitress ... and had to wave and call out ‘excuse me’ to get someone’s attention. Always followed by a ‘oh sorry’ but the dining room was not very busy...the service was just bad. We did have a booking. The staff were busy doing their own work and not attentive to any customers. This Spoilt our visit really..

We went for high tea at the Aria Bar and the food was great but the service was terrible! We had to go up to the bar and ask for knives (somehow not on our table), ask for tea (really shouldn't have to at high tea) and then go up to the bar and ask for milk for our tea - really disappointing and not what I expect.

my first high tea experience was amazing!! the service was impeccable and staff were very attentive. the atmosphere was spotless and wasn’t too noisy. the food was the most important highlight because it was delicious and it made the whole experience enjoyable!

Food excellent but service let you down terrible not impressed

I was a bit disappointed, the savoury items were warm only, the chocolate fountain was thick and not free flowing-not enjoyable. We had to ask for more tea which arrived warm then asked for a hot pot and still arrived warm. Very keen to take our plates before finishing. I have paid 2/3 of this price elsewhere and walked away very satisfied. I am very sorry this was the case as it was a long overdue catchup of which we chose The Langham out of all the Hi Teas on offer, to meet. ☹️

Lovely atmosphere Would have like more savoury options as seemed more sweet treats

The food was lovely, the venue was great. Unfortunately the service was a let down. wait for 40mins for a glass of champagne. Could not understand the waiter. The tea was extremely weak.

Great Christmas High Tea for old friends thank you all

Scone a bit dry, sandwiches some soggy, desserts too sweet

Very enjoyable. Pity I ate too much today. Oh well!

Excellent venue, service and food a perfect place to celebrate an occasion

Terrible value for money at all considering what you get!