Tucked away on Andersons Creek Road in Doncaster East, Chrysanthemum House is serving an enticing array of Chinese dishes that are up there with some of the best we’ve tried. You’ll find all your favourites on offer, from deep-fried chicken ribs with plum salt and braised duck with Chinese mushrooms, black fungus and vegetables, to fried king prawns served with wasabi mayonnaise and homemade fish balls with sliced fish cake and mushrooms in a flavoursome fish soup. This is a simple yet stylish restaurant and is not one to be missed. So get yourself to Melbourne’s Chrysanthemum House armed with a reservation and treat yourself.
The food was delicious, the service excellent and good value for money.
Food was very tasty and plenty of it. Good value for money.
Not our first time here and food was yummy as usual, with generous portions. HOWEVER there was a mix up with our banquet order and we were pretty much told that our server does this quite often and since we’d already eaten part of the meal, there was nothing to be done! Our table of 8 ordered a 6 person lobster banquet plus add on dishes and the server ran through the customisation options of the banquet with us (what style we want the chicken cooked, if we prefer the lamb or beef pot etc). After the lobster and entrees were finished, they started serving the mains and we were confused as it wasn’t to the customisation we had chosen with the server (some dishes were entirely different!). So we asked a server passing by if this is the 6 person banquet we originally ordered. She said no, it was the 8. We advised we ordered the 6 and these weren’t the dishes we chose so she asked which server took the order and then said to the degree of “oh yes he often gets the orders wrong, let me bring him over”. He comes over and tells us that the 8 person one suits us better anyways and that we wouldn’t have to add on dishes. We let him know that as he should be aware, we did order add on dishes so now we will have way too much food! To which he tells us we can just take it home as leftovers! Both servers then tell us that since we already ate the 8 person portion of first dishes already, we can swap the wrong dishes for the ones we originally chose but it will still be the 8 person banquet, not the 6. What can we do since we already ate the food?! Why should we have to pay extra money and eat a banquet that we didn’t order? Their staff has made a mistake, which they admit to him committing often, yet they pretty much told us we need to suck it up! Their solution was to comp us a free dessert and tell us not to place our order with him next time... very disappointed because we were there for a family members birthday and didn’t want to cause a fuss and ruin the mood. Plus they made us feel quite guilty and awkward with the “sob story” they told us about the server being “forgetful due to his age” and that the boss keeps him on the staff despite his constant mistakes due to his history working there. If they are aware of the issue, why not do something about it instead of the customers suffering the consequences?!