Read reviews about Melba Restaurant here! All reviews have been written by Quandoo users that have already booked and eaten at Melba Restaurant. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Melba Restaurant.
Le buffet est frais varié et vraiment délicieux, le service est très attentionné discret et efficace tout est parfait c’était super pour clôturer notre séjour. Personnel très sympathique merci Tara pour votre délicate attention pour mon anniversaire.
I was happy to see an almost totally different array of desserts on my visit this time. But a little disappointed that there was no cheese ( fetta, mozzarella) available with the Antipasto
Amazing as always. Go to buffet for the best seafood selection in Melbourne.
We love visiting and enjoying the experience of the Melba. Wonderful staff and an incredible range of delicious cuisine.
This is our second visit for Supper at Melba’s and it has gone down hill. It was great when they first introduced it - great range/variety of food and service standards was there. However it now feels like they are offering Supper for the sake of making a few extra bucks while their service staff clean up after dinner service/get ready the dining room for breakfast service. Food range has dwindled down to the bare minimum. The salad/antipasto section has shrank dramatically. The food sections were in a disarray. Not much thought was put into presentation or the customer experience. Serving spoon/thongs were missing on dishes and condiments at the stir fry noodle section. Miso soup was on offer but no soup spoons provided. I do give them a +1 for having proper bowls this time for the congee. Items on offer were not labelled properly. Was excited to see that they had beef brisket noodle on offer but when we asked for it, was advised that it was put out in error. And something else was on offer but the label tag was never put out on display. They had a veggie dim sum during our visit. It was as good as not having it there. Filled with frozen veggie and you were not able to take it without it sticking to the paper. Taste wise was just meh. Not hotel standards at all. Usually during other meal services and our last supper visit, there were cutleries available around the food area. This time there were none and the dessert section, the cutlery plate was there but was empty and no one seemed to care. The ice cream section was in a disarray as well. It looked like the just took the hot dessert item away and left everything else there. Service was more or less non existent. The server that brought us in Henry looked quite grumpy like he dnt care to be there at all. All through the night, we had to continually ask to get our water topped up, plates cleaned and replacement cutlery. The staff was just too busy cleaning and setting up the dining room to care about the guests that are there for supper. There was no care factor at all. We go to Melba a lot for dinner service and this was our second visit for supper and we were truly disappointed with our visit. Won’t be back for supper again ever and I think you are better off spending your money else where!
Great service, excellent food, Richard (Chef) was superb in showing me around the restaurant about gluten free food and Stacy was efficient staff, always there for us if we need something on the table. This is a perfect place for us to celebrate our Christmas party at Melba Restaurant. I booked a bit late and I did not expected that we were able to get a table of 15 people in short notice. Great Job and Well Done
We all loved where we sat and the savoury food options and quality/taste. I would like to see the restaurant improve the taste of the dessert buffet. This restaurant unfortunately dissapoints when it comes to the taste. Having travelled and tasted beautiful desserts in Europe and Middle East, one cannot help but compare and that's why it falls short of an excellent score on this survey. It can be inexpensive to make a tasteful eclair. A dessert chef at this standard restaurant should be flown to the dessert capitals to taste and come back and create something similar. I don't get value for money as I normally stick to fruit salad or ice cream. I did taste the coffee mini eclairs and was very disappointed. It was nothing like a typical eclair. Custard was wrong, the eclair pastry texture and taste was also all wrong. Mum was disappointed on all the dessert she tried. We love coming back because the savoury side is so well done. It would be excellent if the desserts were at the same high level as the savoury.
Upon arrival, the waiter in charge could not find my booking. Waiting for ages whilst he flicked through his iPad. I told him, I could go look around because my other dining companions had already arrived and I was late - which seemed to have made a big difference to being able to find my table/friends. But he never asked me anything other than what my name was when I arrived?! We were served by a large asian gentleman who was nothing but intrusive throughout our entire meal. He'd fill our water glasses up, if only by 1cm every so often leaning right across everyone and breaking conversation every time! We got up to get dessert and he rushed over to us with the bill!!!! Really, why?? When it came time for the bill, I gestured for him to give it to me (it was my treat) and he just placed it in front of my guests on the other side of the table. Customer service I would give 0/0 for an establishment which should pride themselves on customer service. Now to the food - it was good. However nothing special. All of the spoons, tongs other servicing utensils needed to be cleaned/replaced throughout the dinner service as some were greasy and messy from being put back into the food dishes - this needs smartening up!! Dessert was misleading, it looked like there were so many sweets to choose from, however upon further inspection, there was ice cream (and again the ice cream scoops were covered in sticky melted ice cream - yuk!), sticky date pudding, chocolate fountain and then approx. 6 small desserts in the refrigerated case and most of double quantities, so you thought there were more than there actually was. Disappointing. Won't go back.
Gone downhill bigtime. Had vegetarian Indian, only 2 options, which were luke warm, runny and very unappetising. Vege pasta options very average. No tongs to use on many foods. Desserts, could not believe only a few little bite size cakes which all tasted exactly the same! Table service was appalling. Not attentive at all. Dirty plates just left for ages before removing. Waiter wanted to leave used unclean cutlery between our courses, no clean napkins offered when it was clear one was used to mop up spilt water on table. They need higher tables as they are far too low making it a very uncomfortable experience to try and sit and eat. You have to bend over and down too far towards table. Waiter didn’t once come to our table to top up drinks. Felt like I was at the old “Coles cafe “ experience of the 60’s with all the banging and crashing of plates being cleaned up. No respect for other diners still there. Was told lunch was till 3pm, yet was asked at 2.30 whether we still wanted anymore food as they wanted to close up right then and there! The whole dining experience from start to finish was very poor. We were also staying the night in the hotel, so called for room service at approx 10pm after coming home from seeing a theatre show. That food was hotter and more appealing and waiter service plus table setup was better than the Melba experience. Will never go back to the Melba to eat ever again. The last 3 times it has slowly gone downhill each visit. The cost cutting is very noticeable. Those 3 times were an effort to try and see if things had picked up. No they hadn’t . Only got worse each time. Wont be back. Very disappointed. P.S. After our first Melba visit many years ago, we recommended to friends as it was so nice. They went and they told us that food was cold, meat tough and hardly anything on offer. Melba, pick up your act. The price you charge for lunch deserves a better dining experience. The Crown Conservatory wins hands down.
The service is amazing, The food is immaculate, The gentleman looking after our table was so lovely and caring. Very attentive. The only downfall was that the waitress did not know about any of the drinks and couldn’t help us. She kept going to ask the other waiters but sometimes wouldn’t come back. When asked What some of the other cocktails/mocktails were because they weren’t on the menu. Didn’t quite know either. So ended up with some drinks that were not to our liking which was quite sad because I wanted to take my fiancé on a special evening with some special drinks. I couldn’t afford to keep going through $20 per drink to find something we liked. I do understand that sometimes it can be daunting getting some questions. I hope she wasn’t to nervous.