Melba Restaurant

Due to COVID-19 restrictions, the buffet menu was extremely disappointing and a waste of time and money. No nut free or gluten free options were provided.

Good quality food and service. High recommend. Will visit again.

All good thank you. We really enjoyed the time this afternoon.

The restaurant was less than 50% full and so noise was well down on my previous visits. The range of food was good but not as comprehensive as it was prior to the impact of corona on the buffet arrangements.

It was absolutely disappointed and very awkward bad experience. To start with, they couldn't find the booking and were seemed surprised about it even showing them the confirmation People standing close to each other queueing for more than 1/2h waiting to be seated. Not enough staff, the dishes never came, that's an absolute rip off offering "buffet" for $139pp on a Sat night you expect quality and good service in 5 star hotel but it was a joke. My daughters main never came, she so upset that she decided that she wanted to leave, so any attempt of celebration was. my husband waited for 45 Min for his main but is the most unappealing non appetising Indian food we have ever seen. Roast pork was dry and tasteless. No to talk about Asian food, ramen never came and gyoza were not even like $5dish from food court. Desserts, another loooong wait, however my husband was still holding hopes on the Bombe Alaska flambe that never came after 10pm so we decided to leave. We held our marriage lunch at the Melba years back and had been there once more for the buffet style and the experience was outstanding. We do eat out quite a lot and we have eaten feasts for $50-$70 pp, when you are happy to pay more than 100-150 definitely you expect quality and good service and it had none. My husband made the choice of this restaurant over the Lobster cave because it meant family memories so unfortunately he didn't look at the bad recent reviews in TripAdvisor and everywhere else. Did we get discount? yes, but it wasn't about the money really. Some dollars less and "sorry about that"doesn't take back a bad experience and a celebration being spoilt. False advertising really and misleading information about what they offer and what we really get. 2h or 2.5h sitting with food never coming or staff unavailable to take orders, you get to barely access 1/4 of what they offer. For that price a manager should be visible ensuring that everything runs smoothly.

Poor service due to being short handed. Dirty dishes everywhere. Buffet to table should have been scrapped and a set menu put in place. Food orders were forgotten or incorrect. The food looked as if it had been sitting for some time. To top it off, we were given pre squeezed lemon wedges with our seafood. I wonder where those came from. Anyway, you know things are bad when you see the upper management setting the tables.

We have been going to Melba’s for close to 10 years on my partners birthday. This year we did not enjoy the change set up, service was average and the luxe feeling ambiance was non existent.

perhaps personally I have been approached by a political party it was great place to be

Excellent customer service as usual Great variety Will be back

Great food, beautiful view and amazing staff. Will definitely go back there. 🤙🏾

Great food, atmosphere, and service for a reasonable price. Looking forward to coming again soon.

not worth the price we paying for, less food option. But the service is good

Been here previously and loved the buffet food. Buffet to table was a limited menu, small portion and quality was sadly below average.

amazing food, great experience. will definitely be going back again

Love the food and service is always fantastic !! Thank you

Perfect spot for a birthday afternoon tea. Always a good experience.

The visit was enjoyable, they have implemented a new seating arrangement for social distancing and it was good to see that food was just as delicious as ever!

It was fairly quiet but staff were not as attentive regarding service water and further ordering needs.

Excellent service, huge range of tasty food. Bit expensive but worth it.

We are very happy with the overall service, staff very friendly and accommodating. Great variety and good quality fresh food. We will definitely come again.

Food and service was great would go again for an occasion

My 70th birthday and a great had with my husband Thank you

I love Melba restaurant. From the moment you arrive the staff make you feel like you are the most important guest there. And the food is amazing. Fresh and tasty and beautifully presented.

The wine was not topped up frequently as part of my package, and we had to often get the waitresses attention for a refill.

Buffet dinner was mostly good but overshadowed by some elements that were unfortunately quite disappointing; unexpected for the price. Most disappointed by the pasta tonight. Linguine was grossly overcooked, and then subsequently tried the tortellini which was doughy and undercooked. Perhaps not Melba's usual standard but today has unfortunately left me with little reason to return.

All good. Everything great. Staff friendly. Food tasty and good quality

We eat here quite often. Unfortunately on this visit most of the hot food was luke warm. Service was poor.

We were disappointed at the Cost of $128 per person plus 10% surcharge for public holiday. It was our 50th Wedding Anniversary on the 9th March and were wanting to enjoy the Melba room where we have dined before but not expecting such a charge as we are pensioners

Noise levels, atmosphere & waiting times all very good. Service also quite good. The food itself was fair-to-OK, but lacked the quality & flavour you'd expect at $105 per person, hence value for money low

It was worth every cent ! Good variety of food

Disappointing. Last time we were there, the food was better - the variety of cheeses was of a higher standard and I didn’t have to ask for quince paste, the carvery wasn’t dry and the ice cream has not run out. There was no staff at the carvery counter and I was disappointed by the whole experience for the price charged.

The sushi section made us feel uncomfortable when asking a serving even though it was a buffet seating.

Excellent, efficient service. Truly superb breakfast buffet. Even those diners who loathe smorgasbords will love this. And an added surprise - the quality of coffee was superb. The superb views of the city skyline are the icing on the cake!

Very disappointed this time having been twice before. Whilst the service was good, the food quality was poor and at $105 per head, we were expecting top quality. Doubtful that we would return again.

I was expecting a high end experience And it was pretty average. Spent $700 and could have got better service elsewhere

Food was disappointing you should go to the conservatory and compare

Food was diverse and delicious. Staff are attentive and provide excellent service! Would definitely recommend

Been many times over many years. Food continues to be of high quality. Good selection of fresh seafood and sashimi. As was roast meat section.

Great service. I always come back here. Enjoy good atmosphere and nice food.

The food was great! The service was great as well, But In future I hope they include drinks and maybe some alcohol in the $118 per head package.