Reviews of Okami - Frankston (1,834)
Read what people think about Okami - Frankston! All reviews are written by verified Quandoo diners.
1,834 reviews
1,834 reviews
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Great as always :) food is always quality and staff are super sweet
Have been to multiple Okami's and this one was great. Food was cooked all the way through. The special for the free 65$ sushi platter was a very welcomed addition to the table. Food took its time to get delivered and during the same order. Parking is poor as the restaurant car park is terribly small and the outside parking is only 1h parking (if you don't get caught for longer). Do recommend this location.
Good food, lovely staff. Will be back! Kids enjoyed it too.
We dine here frequently always a great experience friendly efficient service great menu choices throughly recommended
There was a bug in my food and they didn't comp
Always awesome service. Food is amazing with great variety and comes out quickly.
Very slow service Not enough staff Dirty plates not cleared Took 1 hour for drinks to arrive
Great food and great value, will be back soon :)))
Great food and quick service. Everything was hot and delicious.
Overall great experience, friendly service and no shortage of good tasting food!
not as good as it used to be. hard to find staff to place an order. waited 1/2 hour for a dish no black sesame icecream
Friendly service, great food, great value for money, easy qr code ordering
Food and service was good. Enjoyed the options and will come back again.
Good atmosphere great costumier service with very nice staff very accommodating
We had some older patrons with us who are more familiar with menus you can hold and look at rather than on the phone- it would be great if they could still see through a physical menu on what to order
I had been a long time customer & have introduced many people to this establishment as the food is always good. But tonight the service was terrible, As they have a in house rule that is not mentioned anywhere in their online terms and conditions, Where they charge you for wasted food. I don’t have a problem with that but what i do have a problem with is the fact that they brought our table several dishes that we did not order. We legitimately had less then two dishes that we could not finish & then the plus two & a half that we didn’t order but tried to eat due to there made up in house rule. Again the charge is not the issue i have it’s the attitude of the staff. I showed them that there waste fee is not mentioned anywhere on there website or in there terms & condition. And in response to them looking at it themselves & not being able to show it to me they then appointed my attention to a small sign on the wall on the other side of the restaurant from where we were sitting. Next i pointed out that the wastage free on my receipt depicts a requirement of more then 200g for the charge. We had a couple of small pieces of chicken barley 100g at best. In summary just be careful when they put food on your table as they often bring the wrong things & if you don’t pay attention and don’t finish it they will charge you for it. They will also refuse to let you take it with you which totally defeats the purpose of there charge being to avoid wastage as they will be throwing it out. In the end they just ignored my genuine concern about the policy & pointed there eftpos machine at me rudely. I paid we left & we won’t be going back.
The food was served quickly and the waiters were very amicable. The food was good especially the entrees but some of the main courses were disappointing. The wine prices were great. The only disappointment was the noise. The restaurant was full, and the noise level was high
Great food, friendly staff, can get very busy and noisy. Overall highly recommend
the noise level was up there and made it a little much
Really disappointed the black sesame ice cream and fish have been removed from the dessert menu. The brown sugar roll is excessively is excessively sweet and underwhelming. All the other food was enjoyable as always, and the staff were amazing as usual.
Food was so fresh and tasty, staff were busy but attentive. QR code was annoying
Thank you! Very helpful and friendly staff! Can’t wait to come again!
The food and service never disappoint. We look forward to returning soon.
We had a wonderful experience yesterday for my daughter's birthday. The customer service was outstanding, and the food was absolutely delicious.
Really friendly and quick service! Thank you so much Okami!
Double the orders waiting a long time for food same thing wrong with tek and the kids very loud not a place for kids
Great service amazing food as always..we love Okami. Always our favourite.
Great food and service standards with quality ingredients and excellent service
The experience and service were superb and exceeded my expectations. Highly recommend.
First time and will definitely be back food and service was amazing thank you
Lovely food, quick service, friendly and helpful staff. Thank you.
Ordered takeaway due to being ill, food was delicious and great value!
Staff were really friendly and the food was amazing? 🤩
Service was appalling couldn’t get meals that we ordered no one knew what was going on
We had a great time! The food was great and the staff were amazing!
Fast and friendly people with a great dining experience, Food was fresh and tasty
Good service and good food restaurant can get a bit noisy but great value
Good food, great fast service. Enjoyable experience will come again
Food and wait times were generally good, but the restaurant was busy and noisy. Not sure that we had our money's worth for "all you can eat" as none of us are big eaters and drinks are not included. Probably wouldn't go back for those reasons.
Consistent food quality, and friendly service and fast delivery to table. Loved it. Will come back.
Love dining there with my 2 boys, great food service and atmosphere
love going there with the family, great food and service, but bit noisy- victim of its own success lol
Great food and service! We will definitely be back soon
Great food, lovely service and fabulous ambience. Was a bit noisy though
Excellent service. The food arrived Quicker than we could eat 😂
Fresh food. Quick ordering. Fun. Love Okami. A family favourite.
Food was hot, quick and delicious. Staff were amazing and accommodating
Always amazing, all the food and the excellent service ⭐️⭐️⭐️
Delicious food, no issues ordering all we wanted from the all you can eat menu. The dining room was a bit too noisy but that was the only down side to this dining experience.
Amazing service, waitresses were helpful and the food was so good.
