Reviews of Okami - Frankston (1,851)
Read what people think about Okami - Frankston! All reviews are written by verified Quandoo diners.
1,851 reviews
1,851 reviews
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This Okami is tiny, the parking is crap, terrible service, subpar food. even though all Okami's have the same concept and menu. the preparation of this food was terrible. with the beef carpaccio swimming in its marinade rather than the usual drizzle. it was foul. the service was shocking, the food took a long time and almost took the full dining time to finally receive our drinks which we ended up paying for twice. my advice: drive a little further for better quality
Tables were very squished together. Food took a long time to come out. Very very noisy. Otherwise very delicious.
As usual we left without getting all the food we ordered because they seem to always miss something. Its also so overcrowded the noise level becomes unbearable and just ruins the night
Okami is always a great go to for a good meal that’s filling and delicious
Family Loved it! Wonderful service and food lovely freshly made
Lovley as always great service and friendly staff . 3 years now
Food was great, service on point, not too busy. Good vibes
Great service and always great food. And very fast too and happy to go again
Amazing service and super quick considering it was booked out
Food was great. There was 8 of us crammed into 3 tables, meant for 6. I thought the restaurant must have been expecting capacity, but it seemed about 30%. Made the dining uncomfortable, juggling empty plates and limited space. Ordering off the phone is a little clunky, and the older patrons with us didn't like it. But as I said the food was lovely.
highly recommend the food and services Okami offers. love this place
We enjoyed our dinner and we will be back again
Great food as always although it was a little cramped and very noisy
Food was delicious, service spot on. Staff were lovely. Will definitely go again and again.
It was amazing food was awesome as always only recommendation is when the restaurant is empty don’t shove people next to each other
Excellent food and excellent service. You won’t disappointed for sure!
As always Okami delivers. The QR scanning now makes it easier with multiple services.
Great as always :) food is always quality and staff are super sweet
Have been to multiple Okami's and this one was great. Food was cooked all the way through. The special for the free 65$ sushi platter was a very welcomed addition to the table. Food took its time to get delivered and during the same order. Parking is poor as the restaurant car park is terribly small and the outside parking is only 1h parking (if you don't get caught for longer). Do recommend this location.
Good food, lovely staff. Will be back! Kids enjoyed it too.
We dine here frequently always a great experience friendly efficient service great menu choices throughly recommended
There was a bug in my food and they didn't comp
Always awesome service. Food is amazing with great variety and comes out quickly.
Very slow service Not enough staff Dirty plates not cleared Took 1 hour for drinks to arrive
Great food and great value, will be back soon :)))
Great food and quick service. Everything was hot and delicious.
Overall great experience, friendly service and no shortage of good tasting food!
not as good as it used to be. hard to find staff to place an order. waited 1/2 hour for a dish no black sesame icecream
Friendly service, great food, great value for money, easy qr code ordering
Food and service was good. Enjoyed the options and will come back again.
Good atmosphere great costumier service with very nice staff very accommodating
We had some older patrons with us who are more familiar with menus you can hold and look at rather than on the phone- it would be great if they could still see through a physical menu on what to order
I had been a long time customer & have introduced many people to this establishment as the food is always good. But tonight the service was terrible, As they have a in house rule that is not mentioned anywhere in their online terms and conditions, Where they charge you for wasted food. I don’t have a problem with that but what i do have a problem with is the fact that they brought our table several dishes that we did not order. We legitimately had less then two dishes that we could not finish & then the plus two & a half that we didn’t order but tried to eat due to there made up in house rule. Again the charge is not the issue i have it’s the attitude of the staff. I showed them that there waste fee is not mentioned anywhere on there website or in there terms & condition. And in response to them looking at it themselves & not being able to show it to me they then appointed my attention to a small sign on the wall on the other side of the restaurant from where we were sitting. Next i pointed out that the wastage free on my receipt depicts a requirement of more then 200g for the charge. We had a couple of small pieces of chicken barley 100g at best. In summary just be careful when they put food on your table as they often bring the wrong things & if you don’t pay attention and don’t finish it they will charge you for it. They will also refuse to let you take it with you which totally defeats the purpose of there charge being to avoid wastage as they will be throwing it out. In the end they just ignored my genuine concern about the policy & pointed there eftpos machine at me rudely. I paid we left & we won’t be going back.
The food was served quickly and the waiters were very amicable. The food was good especially the entrees but some of the main courses were disappointing. The wine prices were great. The only disappointment was the noise. The restaurant was full, and the noise level was high
Great food, friendly staff, can get very busy and noisy. Overall highly recommend
the noise level was up there and made it a little much
Really disappointed the black sesame ice cream and fish have been removed from the dessert menu. The brown sugar roll is excessively is excessively sweet and underwhelming. All the other food was enjoyable as always, and the staff were amazing as usual.
Food was so fresh and tasty, staff were busy but attentive. QR code was annoying
Thank you! Very helpful and friendly staff! Can’t wait to come again!
The food and service never disappoint. We look forward to returning soon.
We had a wonderful experience yesterday for my daughter's birthday. The customer service was outstanding, and the food was absolutely delicious.
Really friendly and quick service! Thank you so much Okami!
Double the orders waiting a long time for food same thing wrong with tek and the kids very loud not a place for kids
Great service amazing food as always..we love Okami. Always our favourite.
Great food and service standards with quality ingredients and excellent service
The experience and service were superb and exceeded my expectations. Highly recommend.
First time and will definitely be back food and service was amazing thank you
Lovely food, quick service, friendly and helpful staff. Thank you.
Ordered takeaway due to being ill, food was delicious and great value!
Staff were really friendly and the food was amazing? 🤩