Okami - Frankston

Incredible food and amazing customer service. Great restaurant and very clean.

Food is always great there and plenty of it. No leaving there hungry that’s for sure I think we all walked out a couple kilos heavier than when we entered 😂😂😂

so good going to come back for the 40th time in a few days

lovely food it looked like they have reduced the menu but it was OK it does get a bit noisy especially for thee hard of hearing

The food was amazing as always. I was a little disappointed they don’t have the plate of mixed sushi anymore but everything we ate was so delicious.

Seamless experience. App ordering works well and service was fast. Food was great!

We spent nearly $700 for a table of 12 and the complete lack of customer service... is appalling .. we are regulars to okami resturants, and have to say that this was the WORST experience ever, you are better off travelling 10 more minutes to cranbourne who are great. The attached photo is just a sample of dirty dishes that were left on the table after asking for them to be removed 4 times, and the other end of the table dishes, only got moved after personally moving them to an empty table nearby. The staff here have no clue what is going on, drinks that were ordered never came, i personally went up to the register and asked for a drink that was ordered over 30 minutes before hand, and had it handed to me, food that was ordered never came, and food that was ordered once came multiple times... if I could honestly give service no stars I very much would! When mentioning to management about my dissatisfaction and concern, they really didn't care less, and excuse was we are just busy.. this does NOT EXCUSE lack of customer service..and being to actually recieve what you order.. hospitality is always busy! if this is the experience at frankston, I really do wonder how they are still in busy and I really hope for everyone's sake they are not in business much longer. AGAIN WORST EXPERIENCE EVER!!!!

Beautiful food. Friendly staff. Great ambience. Will definitely go again.

Was a very busy night so understandably noisy but we kept getting food we didn’t order and even when requested using the card system, no servers were stopping at our table to help us. Food was amazing as always but yeah not the best customer experience.

Great service, excellent menu with many choices, all dishes excellent quality, if you are a senior ensure you are charged accordingly, unfortunately this is the 2nd time of incorrect charge

Thank you so much, we had an amazing time Thank you again

Always good food and fun atmosphere for all age groups

quick service, fresh beautiful food. okami never fails to deliver

The staff tried very hard, so A for effort, however meals were forgotten, mains arrived before entrees, and drinks arrived after we had finsihed our main meals

Amazing! Fresh, quick and delicious! Will definitely be back again

Did the unusual thing of al la carte menu, not all you can eat - perfect. Staff were attentive, we didn't feel rushed or pressured to move. Food was fresh, hot and delicious.

Attended as we had 2 birthdays, everything was perfect we all left very happy

Food was terrific, really enjoyed everything we ordered, food came out in a timely fashion and staff were lovely

As always great food great service.. always bring my bowl of ginger wen first seated .. feel like part of the family there .. its a weekly stop for me and my family.. wonderful delight.. wat more can i say...

First time dining and pleasantly surprised. Loved that portions were small ensuring no wastage. Cocktails were well priced too. Will definitely return!

We had a good time but ordering with the phone was a bit lame

Very loud and busy. Left unattended at table then told only QR codes used now. Very upset and left

So much better with the phone qr ordering and the staff are amazing

Very good service, the meals were great, will come back again

Staff and food was amazing. Thank you so much. My son had a great birthday

You have order at your table using your phone, it’s clunky and cumbersome. Food was delicious and I think there may be a couple of new dishes. Food does come out pretty quick. I’m not sure you get bang for your buck food wise. Cost $364 for 7 people including drinks. For a family of 4 it’s expensive.

We had a large birthday booking that the staff easily accommodated for us. Staff even shut the lights off and brought out our cake with lit candles to sing Happy Birthday. Absolutely fantastic service. Always is whenever we go!

The food was great. But the restaurant decided to cut our reservation short by half an hour and closed the kitchen earlier.

Food was delicious and hot. Staff are amazing, the manager very friendly and accommodating

The food was great. The staff were lovely and the wait times were perfect. Thank you Okami

The website advertises 'all you can eat, including sashimi,' but that’s misleading. The actual offer is limited to the plates on the menu, and there’s no sashimi plate available. They fill you up with items most people probably won’t enjoy, and if you leave anything on the plate, they threaten to charge you extra! Overall, it’s not worth it—save your time and money by going elsewhere

Great efficient and tasty as always. Everyone leaves full of great food

Clean restaurant, efficient table service, tasty food, easy ordering, friendly staff. Happily recommend it for the whole family.

This was our first visit amd we were very happy with the great service and the tasty food ,we will be back

Amazing food and super fast service definitely recommended was amazing 🤩

All ways a great experience large choices in menu, prompt service & great food

Very different this visit. The quality of the food seems to have deteriorated and the new way of ordering will take some time to get used to.

Great service and food. Will definitely return to Okami Frankston.

Foods comes quick and tasty. Friendly staffs and good service.

Great experience happy with service, large choices on menu, quality food

Food was great as usual , only down side was everything is now done by QR code . My husband and I are not tech savvy . Luckily my daughter was there . Otherwise the food was great

Awesome value for money, very happy, prompt service despite busy atmosphere

The food was amazing and service was quick an great

Always Great service food delivered hot and as usual amazing

Impeccable service and the food was amazing as as always

Stoked with the service here and the quality of food thanks

Love the food and service is always amazing. Will be back again

The food came out cold and waiting far too long for our drinks. It was also hard to flag any of the waiters down when we needed them.

Not happy with the new order from phone arrangement. Takes longer to receive food, less staff so all the empty dishes remain on the table and take up space. Need waiter to order dessert but only 2 waiters for the whole restaurant. Not sure if an off day. Food still nice!

First time online ordering - wasted 30 minutes of dining time waiting for food. Online ordering was confusing.