Okami - Pennant Hills

Good tasty food but the service was a bit slow.

Food was great. Service was great. A little smile and a tiny touch of friendliness from the serving attendants would have made it perfect.

Fantastic food and service plus they guided us well through gluten free options. Can’t wait to go back!

Tasty food, fast serve! We loved this restaurant! Thanks to the personnel for our great experience.

My first time to your restaurant it was amazing the staff were wonderful the food delicious

Food was yummy and staff were attentive, will go again

Extremely busy so it must be a popular restaurant and so very very noisy. Couldn’t hear what the waitress or our group were saying We had a very noisy family beside us… wish parents would control their kids and have better social manners. Glad to leave. Food okay. Some of the dishes were only warm when we received them… would have preferred them hot eg teriyaki beef and some were hot and delicious( chicken wings) Sushi was nice and cold . Don’t think we would return. Maybe if it wasn’t so noisy, it may have been a better experience

food served very slow & in small portions. Staff were not very friendly

Not worth the price. The food consisted of frozen stuff such as the gyoza and prawn tempura. The sushi was not fresh ie the rice was yuck! Not what I would expect from a Japanese restaurant. Orders took a while to come and they missed some orders towards the end. Had to keep asking for wasabi and ginger and was hard to even get some attention. Disappointing experience - we both had tummy aches after coming back. We would not be recommending or going back unless there’s an improvement in quality of food.

The food was absolutely delicious and was delivered quickly and with beautiful service but this was the first time we had experienced the new online ordering system and found it a bit confusing. When we ordered a number of dishes initially (about 7 different plates) it was unclear whether the order had gone through eg - it would be nice to see a message saying thank you for your order, or otherwise being able to see what you had ordered). We then tried to order immediately a new set of items but received an error message saying that due to high demand we had to wait but it was unclear whether this second order had gone through. I found the system confusing but the staff were very patient and helpful with us. The sushi was delicious as per usual. The miso soup however was a bit tasteless. I loved the vegetable kakiage and gyoza. We had a lovely farewell on the way out. Thank you for being a good restaurant and I love the idea of the online ordering but I think it might need slight improvement.

Great service Great food Great staff Very enjoyable with our friends

Don't know if this is a coincidence, after use of QR code for ordering the delivery time of food has been terrible. Comparing with before introduction of QR code even when the restaurant was full, wait time for food was OK but now when there are empty tables the delivery has been so long that it is intolerable, not one experience but every time I went there

I don’t like ordering things via a QR code… I prefer table service by an actual person! I was pleased to be able to get this upon requesting it. Some of the chicken dishes were undercooked and, when returned to request a better cooked meal, we had to chase it up after a while. I have been there on occasions when the restaurant was absolutely full and everything ran smoothly and was fantastic... Today it wasn’t full and it wasn’t running well.

Food was delicious, really good value for the price. Staff is friendly and helpful. Only downside is the ordering system seems a bit messy, we received some food we didn’t order, and some of the food we ordered never came. Since it’s a buffet there’s no problem of overcharging or anything, just a bit disappointed we didn’t get to try their sausages and chicken skewers.

Good food and nice atmosphere, although the food did take longer to come out initially the servers handled it well

Great food, but they couldn't take cash due to dysfunctional machine.

it is a nice place and good for family and friend gathering

Had a great night as always with buffet flowing of great tasting food, super friendly staff and great place!

The food is really fresh and nice. Just disappointed with the ice cream only limited to one per person.

Food is tasty with a variety of options and service was good.

Great food, fun night out out. Restaurant was full but food still came out quickly and tasted great.

Lovely atmosphere, great service. Food was fresh and delicious. I would definitely go back again. Highly recommend it.

tables are too small. packed too closely together with others noise level too high food service takes too long

Staff were friendly, food was nice. Will definitely go back again

Great food, fast and friendly service. Good value too. Enjoyed our vist.

A great experience with many choices. Nice and fresh food. Very efficient service.

Service was great but I hate ordering on a phone!

The food is good, however, the restaurant does not provide flexibility with any additional time for dinner. One has to constantly keep looking at the timing. We doubt if it is a place to have relaxing dinner with couple of families or few friends.

it waas fab u lous i loved it thanks -nicky

Food and service was great. They brought out the servings quickly. Good value!

Took some friends here for their first Okami experience and had a great time - they also have a much larger selection of sushi than the Melbourne Okami locations

Amazing service & fantastic food! Definitely worth it! Staff were very friendly & helpful. Good service was really fast. Super easy to order food on the app at your table.

Food is wonderful .it does get very loud later on so we went early but it was pumping with people . There was a bit if a lag with dishes and staff very hasty to take plates....we would go again .

Fantastic service and the manager and team was super efficient at the busy lunch time. We came in a big group and was a great place for group lunch or dinner

Service was very good and fast, value was good too as i had been gifted a 50 dollar voucher. Probably not great otherwise as my wife and daughter didn't eat much. I also didn't get to choose much that i liked as had to keep finishing off everyone else's stuff they didn't want to stop waste! Good overall though. Would be especially good with the right group.

Always looking for a good Japanese and this is it. We were in Japan earlier this year and it took us back. We will definitely be returning a few times and we are going back to Japan next year so it will keep our enthusiasm alive. Such quick service. Authentic and good value for money. Also love that you can order off QR code, so efficient, just like in Japan. No complaints. Loved it!

Great food great service great price. Love taking the family there.

Food and service was good. Ordering system was easy & good

I gotta say, this place was awesome! The food was not just tasty, but it was served piping hot, which made it totally worth the price. Good stuff!

The team at Okami PH were amazing friendly and attentive even though there were lots of People. Food was good - some great but some were just ok. Sushi sashimi took a while and some ‘hot food’ wasn’t hot. But for an all you can eat - definitely on our regular dining circuit. Tried some others - PH is our preferred Okami. 👍