Criniti's - Karrinyup

Sadly, our experience was very disappointing from the moment we arrived. We were pointed - not walked - to our table and our meals came out at different times. Despite sitting near the till, where 7-8 staff members were staff all night, we had to wait over 30 minutes for our dessert order to be taken and around another 45 mins for it be be delivered. One of the desserts weals cold and not as described on the menu. Service was incredibly slow. Staff refused to split the bill, and although this wasn’t a problem, just reinforces the lack of consideration of customer service, given that it was very quiet when we were paying and wouldn’t have been a huge inconvenience. We forgot to ask for our 7% discount to be added and when we mentioned it were told it couldn’t be applied as we’d already paid. There was no effort whatsoever to offer any kind of customer service, let alone good customer service. Spoke to the manager, not to complain as such, but rather give feedback on our experience, and she couldn’t have been less interested or combative if she tried. She was an absolute disgrace. To make matters worse, 2 of the 3 diners (haven’t spoken to the third diner yet), we’re up in the night with diarrhoea. Needless to say, we won’t be back.

Good food. Very Busy but still came out quickly. Enjoyed.

Very nice and tasty food, like normally. Thank you again!

Mozzarella stick uncooked Sauce for chicken was extremely sour with lemon sauce un enable A second Mozzarella stick was cooked but was still uncooked

Amazing food, atmosphere and friendly service l. I would highly recommend

Seamless process. Value for money and tasty food. Will return.

Really great Experience and the food is amazing! We'll be back for sure.

We asked to be seated inside as it was a cold evening, which was done and appreciated. Sitting by the back door was uncomfortable as the staff had to go out to the terrace frequently, making it incredibly cold with the wind blowing through every time they went out. This did not make the experience enjoyable. Staff were busy and didn't have time to consider nearby guests. We also needed to ask several times if we could order food. As for my meal, I had chilli mussels with chorizo. The portion size, particularly for the price was really small. The mussels did not even come with a bowl for shells. I had never been to Criniti's and as an Italian I was looking forward to it. I was disappointed and actually left the restaurant hungry 😕

One of our favourite family restaurant but tonight was a disappointment. 3 of our main dishes were very SALTY!!! I ate mine coz I was so very hungry . Why was it too salty???

Pizza was delicious, fresh ingredients with perfect base. Service didn't match the food unfortunately.

Good food. Good price. Good service. Friendly and accomodating staff. Wonderful outdoor seating with pets welcome.

Love the place.Huge ,tasty portions of great quality food . Helpful , friendly staff and great service. Cannot fault.

Very good and friendly service and the food was very tasty and portions good.

Tables are too close together and had more than one rear end in my face or drag across our table. The table service was also lacking. We wanted to order another drink as well as a dessert but no one ever came by after our pizza was delivered. The QR code wouldn't allow us to order anything additional either.

Food was mediocre but service was great. The servers broke some plates and glasses at the next table and after they cleaned it up, they came back to check in with us.

Thanks we come here a lot and food is always on point great location and friendly staff

Fast polite service even though extremely busy. Food was great quality.

best woodfire pizza I have ever ate in perth. nice service from staff

The steak was off and got a refund won't be back

Enjoyable family birthday dinner. Fast service. Delicious food: thank you!

Had a great meal, service quick. Staff very friendly. Will go again.

Food was delicious, great portion sizes, and lovely, prompt service.

Food was presented beautifully and very tasty everyone very happy Thankyou

Everything was good We were 6 ppl at our table which was a bit small We were close to the kitchen found it was very noisy

Delicious food with great service Drinks a little bit pricey

Service fine, food not so great. Lamb cutlets very fatty and uncooked veg.

Quick service, quality food and great air con for hot days

Great venue, lovely staff. Steak, fries and margarita was delicious.

The food was delicious and the service was prompt and courteous. Great night out.

- brought out the entrees and mains together even though we specifically asked them not to - tried 2 more times to serve us the mains whilst still eating our entrees - tried to take my daughters plate when she was only half way through her pizza whilst eating a slice of pizza - tried again to serve out mains whilst still eating the entree, going so far as trying to put the main on top of the entree as there was no where else to put it - when finally ready for our mains they reached across other people and across the table and handed us our meals - completely forgot the chili in my wife’s meal which was as a result rather bland - very much in a rush to serve us and get us out the door - raised these issues with the manager, acknowledged we weren’t the first have these issues, not overly worried and no form of action to make up for it Seriously clueless and not concerned with return customers. Never again

Great place, great food ,amazing service. We had a lovely evening. We’ll be back!!

Food was awesome and service was great. Asked for a lactose free version of a dish and they delivered perfectly. The food was delicious. My friends attending said their food was delicious and would recommend what they had. This included vegetarian dishes.

Nice atmosphere, great pizza. It just took 45 min for the pizza to reach our table and then 15min later the waitress came with the bill as they were closing the kitchen. But friendly staff anyways.

My waiter didn’t take the right order and I obviously had no idea as photos of dish are not mentioned in menu. After telling the lady on the counter about this situation, she said ok nevertheless it’s same price ( I had ordered halloumi bruschetta got the stack instead) But, bruschetta was 17 and stack was 24. The other person - maybe said that it was much healthier option. But the point is I didn’t want to eat the stack, I had ordered halloumi bruschetta. Not happy with my experience!

Amazing, delicious food and very quick service from the staff

Very good service this time around. One person’s Calzone pizza was doughy & not cooked underneath. Otherwise meals were fine.

Big portions! Value for money. Amazing staff. Good vibes. Will go back

Lovely pasta and pizza- generous portions. Plenty of options on the menu for all tastes. Great wine list, lovely attentive service. Highly recommend!

Prompt delivery. Good servings and sharing options. Great wood fired pizza

Food is good atmosphere pizza always great thank you lovely

Great service. Good selection of food. Healthier options - salt and pepper squid (please no crumbs or batter). Homemade GF bread would be awesome. Expensive.

The restaurant was lovely and food great. The only issue was our first round of cocktails that were not very nice, especially the mojito.

Enjoyed the margarita pizza and gnocchi. Bit overpriced but restaurant has nice aesthetic

I been here lots of times. Was disappointed in pizza that i hv had 4 times the sausage had a weird taste friends had similar pizza with that sausage and they said same. Was told it was ok .. but it actually wasnt i know as i said i have had it before. He gave me a new one and couldnt eat it cos we were leaving… he gave 50% off pizza But i went pay 1 tiny bottle Chinotto &8?? I got 2 i didnt have any idea of price just asked if they had it .. ive never paid that ever in even top italian restaunts? I can get a beer or wine or a proper cold pressed juice!? Seriously that’s ridiculous an absolute rip off. Change yr price point it wasnt one of the best time’s coming here. Ive asked friends who own uptown italian restraunts and tbey said that was a joke! $8 guys come on.

Loved it here!! Was soooo good!!! Thanks for service and staff

6 of us went. We had a great evening. The price-performance ratio is great in a restaurant. The pizzas and ribs are amazing. The wine options and prices are reasonable. The staff is attentive and smiling. What more could you want?

Unfortunately because it was a Fathers day booking it seemed like too many tables were crammed in - we were placed outside and couldnt get out of our seats without disturbing the other tables - we left asap after eating

Food and service has been better on previous occasions, better luck next time.

Amazing staff and excellent food. Extensive menu so there’s something for everyone.

Great atmosphere, amazing food and service. Def will see us going back.