Hotel Elermore

Disappointing, as locals, were looking forward to a regular dining experience as promotion of venue suggested we could expect more. Ordered @ 6.50pm, thankfully children were served reasonably early. Kids meals ok and as they were free I can’t complain. By 8pm we asked if our meal was coming as children were becoming restless. Meal arrived about 8.10pm. Rather dry pork cutlet, hardly any sweet potato, and broccolini. Reheated lamb crumb cutlets on mash with broccolini. Broccolini tasted like kerosene or some form of cooking heating. Inedible! Both meals were quite expensive and we were happy to pay but expected quality for our money. We appreciate you were busy but as we had to book in advance we assumed you would have that under control. Overall not impressed. Venue looks good. Will try again when we think you may have overcome these problems.

Service was bad food was terrible and even after complaining and asking for nothing we were then ignored. Will never be going back again

The food and staff were great. The renovations are lovely.

Very little food for price of the meal. Lamb cutlets were overcooked and tough. Chicken schnitzel was undercooked and vegetables was only mashed potato and broccoli ini. We all left hungry. Would not go back

The chips were over cooked and my burger bun was a little burnt.. But it's a lovely place to visit

I highly reccomend Hotel Elemore. The staff were awesome, food fantastic and the renovations were great too. This place will be our new go to for our family and friends from now on!

Food was fantastic, staff friendly, overall a wonderful experience. Thanks

First time visitors, very impressed. Food was lovely and very reasonably priced. Nice place, will visit again

My Grandsons burger was burnt and the pattie inside was burnt. The curried prawns were disgusting..My daughters fillet steak was tender and cooked to her liking. My husbands fillet-steak was tough and the chips overcooked and over salted . The shared plate of calamari was delicious .First time we have been there and the renovations are very very good but the food is not even up to”pub food standard” .So disappointing as we live close by in a very large retirement lifestyle village and would have liked somewhere good to go . Poor girl on the register was having to answer telephone calls and take orders. Bar and food staff polite and pleasant

Two out of the four loved their meal but unfortunately the other two had the pot pie. Flavours lovely but meat too tough for me to eat. Disappointed.

Fast service and great food! Will be back for sure!

Salmon was good, a bit salty, service was quick, place was clean & Covid-9 free.

Chose the hotel to celebrate my wife’s 40th birthday at the Hotel. It was awful. Food, service, waiting time all awful. Won’t go there again and I’d suggest not going at all...

The best feed at the best price. Love the mash potatoes and Sunday roast is the bomb

Varied menu, good value. Cant believe the bar only has 3 cocktail glasses, but great cocktails.

Everything was fantastic! Kids loved it, food delicious. My only suggestion would be to spare a little more Elermore Sauce when ordered. Given the price the portion was more of a drizzle.

The hotel looks great since the renovation, the food was very good and the staff friendly. Will dine here again soon.

Great atmosphere and food was fantastic with generous serves. The new dinning area looks great too.

The staff were friendly and the food was great, it was lovely to be back.

Chicken schnitzel was perfect so was the salad with sprouts mixed lettuce tomatoes and yummy dressing and chips which I try not to eat!!!

Together with five other friends chose to celebrate a birthday at Hotel Elermore. One friend ordered a meal to find out after nearly an hr wait that it was no longer available was given another meat dish ( lesser value) no compensation either others had Sri Lankan butter chicken served warm and tasted like a store bought sauce over chicken. The chef is Sri Lankan so more was to be expected. We were also told by the staff “why have you two numbers on your table next time put it in as one number” we explained we tried to do just that but were not allowed by the person serving. She said she would talk to her staff Hardly a peaceful experience for a birthday catchup. Warm food had to get cutlery that was missing from packet albeit staff saying they would return with it And unfortunately if you are going to charge for food as they do then at least serve it hot with cutlery and not filled up with overcooked fancy chips. I was embarrassed my friends had this experience. I wont be back and as some staff who had worked with previous owners stated they were aware of issues and were trying to address them. Oh dear well its not yet working .

With the recent refurbishment of the hotel and restaurant we expected a half decent experience how wrong we were. We were seated in close proximity to the entrance whenever anybody entered or left we were treated to a nice gust of cold air. We had ordered and waited for over an hour before my wife's food was served. I waited a further ten minutes for mine. The waitress was poorly trained when she served my wife's food she reached across the table in front me. The salmon my wife had was dry in the middle but ok other than that. When my steak was served despite the menu Saying : All steaks served with your choice of; > Rosemary salted chips and salad > Creamy mash, vegetables and sauce* *Subject to availability due to the quality cooking process. *Excludes Garlic Cream Prawn sauce served with veg My meal arrived with only the mash, and when I asked about the veg she went and got the menu and very rudely advised us the choice of serves was four ie creamy mash or vegetables or chips or salad. I might not be a scroller but I don't believe a comma is not an abbreviation for or. The steak was very poor quality I left most of it I did not even bring it home for my dog. VERY DISAPPOINTING, IF YOU WISH TO TRY THIS RESTAURANT GOOD LUCK WE WILL NOT GO BACK.

It was a warm atmosphere and food was great maybe waited a fair while but all good

Service was crap took an hour and a half to receive meals that had parts of the meal missing that had been added and paid for staff were rude when asked about this and replied with I didn’t cook the food so don’t be rude when asked why something that had been paid for wasn’t there. Food was not nice at all would not recommend this place at all

Customer service was very rude. We arrived a little early, the girl sat us at a random table with less seats and basically said nothing else. Almost at our booking time we asked where we would be sitting and she said it's only 6:27 people are at your table. Very rude and unprofessional manner to speak to customers. We then ordered at 7pm lined up for over 30 minutes they were serving the same customers for over 15 minutes. No idea why? But if they had issues they could of moved them to the side to let the large line order. When we first made the booking they said they only had three sessions of 5,6,8 but because of this and there reduced dining room they still had a tone of people ordering sitting in the bar and outdoor areas doesn't make sense to me. Food arrived at 8:30 STONE COLD!

Food was cold, and all meals came out at different times , won’t be back

Food was pretty good, but service was slow. Well over 80mins for meals to come out.

Meals took a really long time to come out, people that ordered after us got their meals first, steaks were over cooked and dry gravy was gross and the salad had lettuce and a scrapping of carrot and 1.5 cherry tomatoes.

The table was still seated with the previous setting. The food was cold when served. Steaks were mixed up between the customers at the table. The steak sandwiches were soggy. Very disappointing. The customer service was poor. At no time during the meal were we asked if the meal was ok or did we need anything.

Our party of 9 family members were split between 2 tables. I asked the waitress if we could move the tables together for ease of communicating with each other. I was told no due to social distancing. Fair enough, except a table two rows away had tables pulled together to seat 12 people. Small detail, but a bit annoying. The food was lovely and the staff were great.

Great feed. Slightly slow with the service but it’s strange times so don’t know kitchen rules. Highly recommended

Ttv too loud so hard to social distance as you couldn’t hear each other n had to lean closer to each other. Initial female who greeted was a bit abrupt no smile. But she did ask us how meals were later. I asked for medium steak but received extra well done. No pink at all. No sanitiser left in entry. No instruction to use clean pencil or those thrown on table. Will prob give it another visit

Food was tasty. Entree came out very quick but had to wait 1hr + for mains.

Good food, great value and friendly service. Enjoyed a lovely lunch today.

Excellent table for 7 with bench aswell as seats. We had lunchtime special which was very good value. Tasty chips, salad, chicken schnitzel and mushroom gravy. Totally recommended!

Awesome meal and great atmosphere. Can't wait to go back next time.

Great food and atmosphere, service of food took quite a while but it was worth the wait, delicious! Friendly staff A+ thank you.

Overall experience was fantastic. Shame some of the menu options couldn't be slightly varied ie chips & salad changed to Mash and Veg. Also, very minor, but waitresses were a little too keen to keep checking if we were ok and wanting too clear the table too quickly. Just maybe not approach customers too oftenbecause it can he a little intrusive but overall they were friendly so not not complaint.

Nice food, good choice, good price, large serves. Indoors a bit smoky and food took quite a while to come out. Overall pretty good and we will return.

Perfect lunch, lovely restaurant, Marinara Pasta was to die for, will be back!