Okami - Camberwell

This place has gone down hill. Food was lack lustre Service was non existent - had to constantly find someone to take your order. Don’t bother with this place.

Not fresh food,no quality only quantity ,not go again anymore

As we were not told this was a buffet all you can eat we were not aware we could order more food. The food portions were not great or quality. The waiters were not friendly at all and when we tried speaking with them they just walked away.

First time attending camberwell and was a pleasant experience. Staff were friendly and restaurant was clean

Not sure if they had a staffing issue but the wait times for ordering were so long and food taking even longer. Lucky I’ve been to this chain and enjoyed my time at other locations, because if this was my first impression I don’t think I would come back.

Good food, great value friendly staff. Always on our rotation.

Great food and service that’s about it good value for money

Great food for a decent price! Servers were nice and the service flip sign was innovative.

Friendly staff and good service. Food is very prepared and cooked . It is good value of money.

Pretty good service over all. Very long wait times initially for food to be served.

Was waiting for 20 minutes for a table even though we booked. The food looked nothing like the menus and wasn’t very flavourful. Would not go back and would not recommend.

You need more staff and the noise level was terrible

Always love coming here for celebratory lunches with the family.

Very nice food but the waiters could be more attentive with orders and water etc

This is my favorite restaurant. The main thing is that there are so many delicious dishes that I always get too full.

Amazing food, high quality produce and very friendly staff, will go again to Camberwell

Delicious dishes and great staff attention. I will come back. Thanks

Too much noise - please install noise baffles. Waiters were brill, but one more waiter could have made our experience very pleasant as they were short-staffed. Food was great.

I’ve been going here all the time, it’s always a good experience. But this recent visit, the service was so slow. No waiters to attend orders and took ages for the food. Portions of some dishes got a bit smaller.

always happy with the food we reviewed at okami camberwell :)

enjoy the food experience and great price for top quality food

Food was great! Fresh and tasty, will definitely come back soon!

I went for sashimi but they can order plate with sushi. I told them I don't want those bad quality sushi and their rice too dry to enjoy. Hope they can only service plate of sashimi. But they can't, can only have sashimi and bad quality sushi plate. Even at my third plate, their sashimi reduce from 8 to 6 pieces nigiri sushi(at least some sashimi on top) reduce from 5 to 2 and more bad sushi. very unhappy with this force eating things I don't like

No mention on the website that one can not do the “All you can eat” they are known for. I walked out with no dinner. Won’t return even with others, which I’ve done before. Terribly disappointing experience.

We had a very enjoyable birthday dinner 🥳thank you very much!

Meals were served Luke warm nor hot and service overall was ordinary.

Good was good but very busy so service was a little slow.

Felt for the staff who were understaffed but did an amazing job trying to keep up.

To be honest no problem with the waiting times as one poor girl was doing the whole upper floor and it was jammed. Very noisy because it was jammed but no rowdiness, just lots of people talking.

Food was good, but service was poor. Inadequate staff means service was slow and staff was extremely stressed and overwhelmed. Management needs to improve this basic requirement in a restaurant.

Yummy foof, great experiance. Kids had a lovely time. Highly recomended

Food was good as usual, consistent as always. But the manager at Okami Camberwell has changed. The previous manager was great - she always took super care of us, was kind and very service oriented. The service today was terrible - the new manager was rude and surly. How did someone like that get appointed to manage a restaurant? Just doesn’t have the personality to be customer oriented. Firstly, we had ordered the fried rice without egg for my 96 year old Dad who is vegan. When it arrived with egg, he kept insisting it could only come with egg. 2ndly, when he was clearing away the empty plates, he knocked over my Dad’s walking stick - didn’t bother to apologize or pick it up. We will never go back there again. Pls have a proper & better process for appointing your Retaurant managers as they are important for your business

All good. Enjoyed. Value for money. Good location. Close to ttransport.

Great service Great food Value for money Will definitely go back

The food was fantastic value. Will definitely be back soon.

I’ve been to OKAMI Camberwell a few times and the food ? Delicious! But tonight it is about the service. The staff are all friendly and lots of smiles but we had orders arriving very late, forgotten and incorrect order. We had all of them tonight. I’ve seen busier times and the service was splendid. Tonight I don’t believe it was as busy but I may be wrong. Out of the near 8 times I’ve dined at OKAMI, tonight is definitely the first time. Tonight’s experience does not discourage me at all. I will go back again!

Good good however the upstairs room was very very noisy so it was hard for us to have a conversation.

Under staffed, the service was very slow, but good food.

We enjoyed or night but the music was very loud. Table service was very good with nice staff

The food was really good, when it arrived. They seemed to keep losing our food orders. Our drinks arrived promptly, however I had to keep following up our food. There was food ordered that still did not arrive after our 2 hour seating had finished. Caulfield was much better.