Okami - Caroline Springs

My partner came in for dinner last night. Ambience was nice, not noisy. The food arrived quickly, shortly after ordered and portion sizes are just right for two people. Service was great and the servers were super friendly and attentive. Would come back again. Only negative feedback is the arabiki sausage in the new menu is so-so... It's just like a plain hotdog. And I wish they would bring back the chawanmushi - that was nice! Don't know why they removed it.

Good value for money and I really liked the food 1st time we have had Japanese food Enjoyed it very much 👏😉

Food was fresh and delicious. I took some friends who seldom try new things (meat and three veg types) and they really enjoyed it and would come back. We really enjoyed our time at the restaurant but feel they may have needed more wait stuff.

Always great quality food, great service will always continue coming back

Quiet a disappointing night. Started the night well with orders taken. Then after another round of orders was constantly reminded that they have policy of 200 grams wastage and will be charged. I respect their policy but it puts a dampen on your mood whenever you make orders. Makes you feel guilty in case I don't finish the food. In the end we only had 2 dish of half eaten fried rice and few dumplings left. When we went to pay the bill they wanted to charge us. What's going on???? Why are the treating customers like this? What happened to having a nice meal without the guilt? Is it only this restaurant or does this new food policy applies all Okami restaurant.

We had a nice Christmas staff dinner. Everyone had a good time

Good experience, friendly service. Would recommend this place. Tried out their new menu :)

Food was good , tasty fresh and generally on time.

The food was fine, however the service from one of the waitresses as she kept asking for senior card even though we had already presented it to her.

Friendly Staff. Great Service. Food was great. Plenty of food for the amount of people there were are the table. Worth the money.

Amazing food and great service! Very satisfied! Highly recommended! 5 stars!

Yummy food! Amazing place will come back to eat again soon

Good and fresh food. Service staff were friendly and approachable

the food is great, the staff are great. I've gone here a few times. only issue is, every customer is yelling and you can can't even hear what your friend next to you is saying. it isn't the restaurant fault just rude customers

Lovely place to dine, great food and fantastic service. One of our favorite places

Waited awhile for our food. Did not get certain foods, we think that it was given to a different table, like our ice cream. Table next to us got the ice cream cause they ended up passing them on to us as they didn’t order any

It was really nice. We Will definitely come again soon

Has changed the menu a bit Few different things Still good

a bit salty for all the menu. . i have been here multiple times . but tonight was like most of the dishes were sooo salty. .

The food was great, but we found the food took a long time to come and we had to keep asking to order, as no one came to ask us for a long time, a lot of the time the servers will not look at people, in case they would as to order, the boy was working her was good, after a little bite he would ask did we want anything or were we missing anything witch we were, in the past they were great on top of everything l, but admittedly they were a staff member down

Our go to dinner location! Never disappoints! Staff and food are amazing

Love coming here Karen and the staff always smiling and friendly

Micheal was amazing! He went above and beyond to make our experience special

We visit maybe 2-3x a year and this time, we felt the service went down a bit. We had to repeatedly call for service and be ignored. Our orders forgotten so we were waiting and our orders either went to some other table or was ticked as delivered but were not. The portions have also significantly reduced, needing to order more often. I think staff numbers need to increase to accommodate smaller portion size? Otherwise food quality is excellent. The atmosphere was as good as always, and value for money is definitely a selling point of theirs. We'd still come back! We came in for a birthday, with 9 people - 7 adults and 2 kids.

Food was not bad. Service was ok. Overall not bad

We enjoyed the food. Will definitely be checking in this place again

Our recent dinner experience at Okami Caroline Springs was ok. Food was tasty & fresh but I don’t think we got value for money for $37 per head. We were a group of six and didn’t over order food but it seemed expensive for what we actually got. Plus it wasn’t very busy yet some of our dishes were forgotten and some didn’t come at all. Slightly disappointed this time.

Usually the service is great but very disappointed this time. Food came out too slow, couldn't find anyone to take our orders and took 4 reminders to get our drinks. When we did get our food many dishes were missing

great value for money food is amazing. its a must.

Food was ok and only half ordered food came out

Quickly taking orders and good food well managed and friendly service

Excellent food and the service is great! I prefer this Okami over the other branches.

Be good if you have soothing music playing to calm all the kids down

It was great, the food was amazing, the customer service was great and the drinks were really good.

Great service and food was served very quick. Good variety of choices to choose from. Had a fun night.

value for money to try out new dishes for group more than 5

Great food as always! Consistency was comparable with other OKAMIs in the area! Service still abit average though.

Staff all look grumpy and never say anything just dumped the order on our table. One of them was already touching the food while putting it on the table. Need more training and need to have a good customer service.

It was great time at Okami over the delicious foods.

Been here to this okami branch for the 5th time. service is pretty good. food is good. . always walking out feeling full and happy 😁