Okami - Caroline Springs

Value for money, pretty good selection of food but some of the taste can be improved.

Great fast service and tasty food, has a great range!

The food was great and came out quickly. Staff were friendly and the service was smooth. The atmosphere was nice and the place was clean. Overall a good experience and would come back again.

Great food, great service the food was served quick in. Value for money

Excellent service , lovely food and tasty, highly recommended, 👍👍👍

Food was amazing and exceptionally quick. Was too noisy in the restaurant though. I've been once before and will go again :)

I will come back again Have a great day Thanks

the food it was delicious as usual but the new sistema order the food it was crape missing lots of my orders.

Terrible, rude service. Had to order via QR code... wait ages for drinks, food just thrown on the table. Service and quality has deteriorated significantly... won't be going back

We enjoy the food, the service was faster now except with the ice cream order.

Truly it was not ok..didnt enjoy the food..hoppers crossing one is the best .

Good quality food, we will visit again in the future

Terrible experience. The woman who checked us in was very rude. We asked for a quiet area for someone with mental health condition, she said no. All night she was rude towards us. Food was good. It was for a 35th Birthday and was ruined. Won’t eat here again.

amazing staff, and the food was very delicious as well

Great food quick service and great value for money here

Delicious food, friendly staff, will go back. Great price. Need to serve more ice cream.

One of the best Okami chains there is, food is fresh and made to order using new iPads

It was a great experience; the staff was good, and so was the food.

Meal was great service was great but annoyed they charged a 15 % surcharge on a Saturday which is not a public holiday

Booked for 8pm, they took their time seating us approx 8:10 and was told kitchen closes at 8:50?! So basically we had 40minutes to eat, they cut us short by an hour and a half.

Food was amazing Service was excellent Restaurant was clean Definitely coming back

Good food fast service clean restaurant reasonable prices parking not so good

Service was great but some of the food wasn’t great

Birthday lunch and everything was tasty and nice. Thanks a lot.

Gave this location another chance but the food quality still seems a little lower than other locations for some offerings. For example Chicken Karaage dry small pieces & both servings of Yakiniku Beef were dry and chewy, usually its juicy, tender with chard onion & rendered fat.

Good service Enjoy staff friendly I will come back again

The food was awsome. They accompanied us to our every need.

Bland food not worth it!!!!!!!!!!! Bbbbb bbb bbb bbb bbb

Hate the new ordering system , bring back the old menus.

Good food and service as usual. Staff are very friendly and helpful

Food was great and enjoyable to eat and service was quick when busy good job to the cooks

Service was very quick, food was ok. Walked out very full

Have been there a few times, but this time is not as good as before, quite a few items were not available on the menu, the sushi rice was hard and tasteless. We won't be going back anymore.

The Food were satisfying, good ambience. Approachable waiters and accomodating.

The Service and food were great. Staff were very friendly.

No blinds on windows. Sun in eyes whole time. Unable to choose table. 1 waitress was nice. Others had grumpy looks on faces.

Food comes out quickly and staff is very polite and helpful

It was the best experience. Loved the ordering on line

All over great experience. Nice Staff, will go back again.

did get the order we want,wait so long,was setting on dark side not comfort seat far away on the table.

Book for 7 people,thanks to my daughter as when she check the bill,we are being charged for 8 people,some food we have ordered were not served,until we asked the waitress as we were waiting,hoping that it will be served soon.

So so so slow and the staff were so unfriendly and were extremely pushy about dessert just to get us out before our time was even up.

ARCHIE IS THE BEST I LOVE HER SO MUCH!!! She deserves lots of praise and a raise.

Archie is the best. She is always the nicest person at Okami and is super understanding.

Archie is so lovely every time. Her service is one of the main reasons we always come back.

We haven’t been since all the changes and were disappointed Gone is customer service. Everything is now using a QR code for ordering Took over a half hour to get a drink Food portions are a lot smaller. Staff run off their feet, clearly not enough on roster. Taste of food was very different to how it used to be

Excellent and amazing. Customer service great and experience over all

Okami was amazing! Great staff, easy to order and the food was sensational!

Location and service were good. Easier to order through QR code.

Food had exceptionally long wait time due to low serving staff numbers. There was also temperature of food that was varying due to waiting to be served for so long. The food was also not seasoned as well as it normally is for okami standards which didn't help when it was also overcooked and chewy for the steak or it was undercooked for some stiff dry noodles.