Okami - Cranbourne

Better customer service would be a lot better nice try

Fantastic customer service and quick, tasty food Only recommendation is guest wifi as the all you can eat menu is via QR code but reception is spotty in the restaurant

Absolutely always love the food here and service is always really great as well.

The service was spot on from the beginning and staff were very friendly. Food was great as always.

The food and drinks were great! Amazing and friendly service as well : )

Good food sn̈d good service Nice place Friendly staff Will come again

It was a great dining experience 🤩 We celebrated Valentines day here with the family. The staff are friendly and amazing 👍

Great food and great friendly staff . Always great dinner.

Want to give a big shoutout to the waiter at Cranbourne - young gentleman with blonde hair. His service was amazing; was super helpful, fast & efficient and checked in with us regularly. Thanks so much for making us feel comfortable! Appreciate you!

On arrival for our booking, which was 7:45pm, we where quickly greeted and seated. It was meant to be a 2 hour dining experiance. However, we where told we only had until 8:50 to place orders. Food was good but felt rushed. I would still give the food a 7.5 service 6 over all experiance 7.

Good food, friendly staff, quick service , a lot of foods to choose.

Wonderful hard working staff- they need to be commended. Make sure you tell them that

3rd time here at Okami and still one of the amazing environments for a date night and a family lunch or dinner. Staff are always friendly, food is always cooked to perfection and on your table so fast. We will always come back here.

A great night for my friends and I. Always a tasty meal and things came out quickly.

Always a delicious meal. Bit loud at times but that is how restaurants are.

We found the whole experience to be really good but most of all the staff and service were amazing, friendly ,helpful and very respectful .

wonderful place and great customer service. really enjoy coming here.

Always a perfect dining experience when we come here. Thank you

Great customer service and the food came quick and the atmosphere was great too

Cranbourne Okami is always to best. Food is really delicious

It was amazing I don’t like steak but I like the teriyaki steak

Confusing even with QR code.. a lot of our orders didnt go through via QR code. The staff took our order manually instead.

Lovely staff and great tasting food. Great value for money.

The staff were very friendly and the food was delicious and served very efficiently.

Always love coming here! Really great food and service! Will be back for sure

Service was slow and it was the restaurant was drafty. Food wasn’t hot. There was only 6 patrons and things ran very slowly. Don’t think I’d go there again.

Back when the price $30 something to now $43 I seee the menu upgrade and can definitely tell it’s worth it!!! Hungry tummy’s to satisfied tummy’s definitely worth visiting again.

Wonderful yet again! And this time with a big group! Well done team keep up the good work ☺️🩵💜💕

Ordering from the QR code was easy and efficient. Food was hot and delicious, staff were very attentive. Great venue plenty of space . Definitely will go again

It was a very good experience especially with a 1 year old.

Food tasted great, can’t fault the service. Sunday is the only day that has a lunch service need annother day, maybe Saturday. Overall a bit pricey and suggest they adopt Lunch Buffetts for under $20 like some other stores.

Good service and good food. Would recommend to my friends and relatives.

Great food. We all enjoyed the meal and the service

Food was great and service was superb, staff was very friendly and made the night very enjoyable

We were having a family catch up before Christmas, and the food is always great at Okami I couldn’t complain about any of the dishes we ordered. We ate till our hearts were content! I’ve never had an issue with anything, but you have to be quick if you want to ask the wait staff a question, or need something, because they move quickly between tables. The food comes out in what seems like seconds of you placing your order. The beef carpaccio is so simple and delicious, if that were all I ate d be happy!. I highly recommend you try Okami, if you haven’t already.

We had trouble scanning the QR code as where we were seated we had no reception on our phone, perhaps look into free wifi for this reason Kids screaming was frustrating, your staff can remind parents there are other people in the restaurant

Always a good feed for the Family - Thank you!

Food is always amazeing fresh and great quality how ever did feel the teriyaki chicken was different chicken was like fish very soft but overall was still happy with the food defenitly will return in the future.

The food is amazing and the staff were helpful and friendly but the things that really kills the rating are the bad acoustics, you can't hear yourself or across the table during a busy sitting and the poor internet coverage for ordering. In house tablets on your own table running off WiFi like Pakenham, would solve that as it seemed some staff weren't really keen on taking table orders. Not recommend for anyone who struggles hearing in busy spaces.

Always amazing. Awesome food as usual and such great service

Food and service was great Thank you, will come again 😊

Good to have every now and then, but the QR doesnt seem to work for us ever.

super slow service even had to go ask for ordering qr code as It wasnt given to the table. food was super slow and not cooked right or over cooked

Good sushi, but it's such a popular place so quite noisy.

There were no chopsticks or soy sauce on the table. Was told that they had no chopsticks left(kinda weird). Food came out cold. And customer service was poor at best.(seemed like no one knew what they were doing)

The service at the specific okami is horrific. They make you feel like you’re an inconvenience to them by being in the restaurant

We Could not order off phone as no interntt service.

Food was fabulous, the staff were impressive to say the least. It was no trouble to be moved to the far side of the restaurant even though it meant setting up a large table for us. Thank you, we really appreciated it.

Food was great, service was incredible! All round terrific restaurant

Great service, food was delicious and well presented. Only issue is the QR code doesn't work due to lack of reception in venue. Staff were quick to accomodate however and offer table service.