Okami - Cranbourne

It would have been nicer if we could have booked the time we wanted 6:30 instead of the only time offered 6pm The restaurant was almost empty when we got there, and while more people arrived as the evening went on there seemed no apparent reason 6:30 time slot was not available for selection. Food was nice, serves were larger than what we normally eat, did not need the entree & we worried about being charged the $15 fee for wastage if we didn’t eat it all. Entree & main were all served at same time which we did not like. Seems we were the only customers doing a La carte.

Service was really bad waited 45mims for drinks an the food we ordered came in bits and pieces

Love the service. Food is amazing. Strongly recommend. Thank you

Service very friendly, new app made it easier to order dishes :)

Love the new set up of things. We found it so much easier to order and food as good as always

Great and fast service Loved it and will visit again

It was pleasant . Food was grate. Hope to come back. Prefer if the ice team was served in a dessert cup

Food was cold and some items very over cooked!! Had to ask multiple times for things that were ordered and not received, like drinks!

Food was as always delicious. Portions felt significantly smaller compared to our previous visit with the same group size. We never knew when our food would be coming out. Found it difficult to flag a member of waitstaff down because they were so incredibly busy (no fault to them, they did amazing under pressure). Wanted to order dessert and was disappointed that I couldn't do it via my table's QR code and couldn't get a waiter/waitresses because of the above mentioned issue.

Amazing and Very good experience from customer service to dining. 😊😊😊

food was scrumptious and great value for money ! !

Best food. Nice and quick service and food comes out quick too

Nice fresh food. always served quickly. Super tasty and great staff

Cranbourne Okami has the best food out of all the Okamis we have been too

Very good food and service. Value for the money spent.

Great fast services and yummy food. Food was not prepared as well/carefully as another branch I have attended however this was the only flaw. Steam veg was cut very roughly in odd sizes and had way too much salt. The sauce for the beef carpaccio was only one 1-2 pieces, so not evenly distributed

Fantastic experience and food was delicious. Still in a food coma 2 hours later

Love the order by QR code makes it alot easier when its busy. Service and food great, it was really busy so it a little loud .We've been a few times gets better everytime we go

Always great service and friendly staff. Food was fresh and delicious.

Great food great atmosphere great staff and great service highly recommended

Okami is always a treat and never fails to impress. Fast and great food!

Good assortment of food to choose from will be going back for sure

WE LOVE OKAMI!! Great food and value and beef carpaccio!

Outstanding service, food great thanks very enjoyable evening will return

Great value for money, food was really nice, service was great. Definitely recommend

We always have a great time at Okami, the food is wonderful and they cater to people with allergies as well!

The food was amazing, very tasty and all the dishes were hot. The staff were friendly and helpful

When you go to a buffet type restaurant, you are paying for plenty of different kind of food you want to try. This time at the end of the visit we didnt even feel full as the little dishes were coming one by one every 10 minutes. So sitting in a buffet style restaurant with an empty table was a dissapointment. Then they lost half of our order, so we were waiting for a while, until we asked superbusy waiter where is our food. At the end my birthday girl was crying of all that terrrible experience and they gave us 4$ discount (we paid over$180).

Great food and attentive service. Good value for money. Awesome

Food was great and services are excellent. Price a bit increase but still good price

Always a great experience at Okami Cranbourne! Delicious, hot and fresh food served as quickly as you order it! Love it!

It was great experience dine in okami craneborne. The foods was amazing. We cant stop ordering. definitely worthed to try.

Beautiful food as usual. The new ordering system is good but there are some teething problems. Several of our dishes did not arrive and we had to chase them up, as well as our drinks which didn’t arrive.. still happy though and will be back.

Upon arriving we only had one set of chopsticks and no glasses. We asked the staff if it would be possible to get a 2nd pair of chopsticks anf glasses, to which she replied harshly that they were in the dishwasher and we had to wait. Perfectly happy to wait, as understand the difficulties of hospitality, but was quite an abrupt response. Ordered the combination steak, but did not recieve it. After 20minutes past we ordered it again, but this did not arrive either. We requested help from the staff who apoligised and brought us the two platters, which we were very appreciative of. Later in our sitting we ordered the combination steak again. We did not recieve this order for a long time and once arrived it was only the miso steak not the combination.

The table was dirty and very sticky and my clothes stuck to the edge of the table Food was just ok and I find the ordering via phone very unusual and difficult as it was not expected and I did not take my glasses

Great customer service, food was quick and delicious! Would dine again!

Had the best time ever Food was amazing Service was great

Great food and friendly staff and a fabulous selection of dishes to choose from

Good food and service, love being able to order via QR code.

Busy and slightly slower service than usual. Awesome and fresh food as always.

Great food and service. Very noisy atmosphere but the food is worth it.

Delicious food and great service. Always tastes fresh and comes out quickly.

Food and drink always up to a great standard. Service can be a little slow when the restaurant has a lot of bookings.

Great service including the new QR code on the table which allows you to order whenever you are ready for more food. Food and drink were excellent.

Food amazing, super quick service Atmosphere chilled. Highly recommend for dinner

We always have a great meal and a great time at Okami.

Delicious food. Restaurant could have a Reno. Easy night out though!

such good value for money great food and quick service

it was very yummy food and i loved the new sushi and qr code ordering system

Lovely meal but the new ordering system wasn’t working well