Okami - Cranbourne

The food was either burnt cold or undercooked this by far is the worst experience at a restaurant I’ve had. The waitress were more into serving the bigger tables then the tables of 2 we waiting 15 minuets just for the person to come over then we also waiting about 30 minutes for steamed vegetables and for beef carpaccio really a massive let down If I wasn’t so polite I would not have even paid.

Food was delicious. Everything we ordered came out promptly & bursting with flavor & freshness. Will definitely be back

Friendly staff, they have good service that satisfies costumers ❤️

best food, great service, good price, we would dine there again

Great food service was good The all you can eat was value for money. Food served really quickly

Great food and service! Will definitely be dining there again soon 😊

Great tasty food & prompt friendly service & efficient meal delivery

Good food, good value. Occasionally the wrong option was delivered but we could always request the other.

Cannot beat value for money, the food is so fresh, look forward to my next visit

Staff were gr8 food was excellent. Would of liked more sauces especially with the entree. We will all be going back and we were a party of 6. Thanks for a great night.

Great place. Great food and price. Thanks for another excellent meal

Great food, quick delivery, all you can eat freshly cooked at fantastic value, lovely staff 👌

Good fast service couldn’t fault the food Only thing wrong .we ate too much

The food was delicious and the customer service was great!

We had a wonderful time. Food was amazing. Our second time can’t wait to go again

Truly authentic Japanese flavours, we love coming here. The food is great but the service is always exception. I required special attention due to an injury, they were more than happy to accommodate me.

Food very good. Staff friendly. Dessert took awhile to come and would appreciate split bill. Enjoyable experience

Great value for money, good quality food, good atmosphere (just a little noisy) but overall a great place for dinner!

Our dining experience was perfect for the 3rd time in a row! It still gets better and better each time I am amazed! Food and service is excellent!

great service great food. my 5yo daughter loved it. plenty of yummy food for all.

Excellent service and excellent food plenty to eat and share

The service was speedy, the staff are so friendly and polite, the place is so clean, the food is delectable and they even offered my kids a lollie pop as we were leaving. I even had my brother and his daughter and granddaughter turn up unannounced and the staff were more than happy to accomodate them eating with us. Overall, FANTASTIC restaurant and can not wait to go back! Thank you so much Okami!

All very knowledgeable of the menu. 23/24 dishes were excellent and the 24th was too salty, boiled vegetables. I am on salt reduced diet and so a little bit sensitive to the amount of salt. All told great atmosphere and great food

First time visiting; great food will definitely be back again

Too noisy, too many people in one place and squished in like sardines. Other than that great food, great service.

Food was quick, hot and fresh when ordered. Service was perfect. Def a family lunch or dinner out for the whole fam. Thank you for your hospitality.

Very Noisy, did not care that people had bookings, just took people through without checking. Waited 20 minutes to not be served but people that came in after us were served and had food. No one came past to check on us at all in that 20 minutes and could not get a hold of staff as they either could not hear over the noise or were avoiding making eye contact as they could not take orders

We have been there 12 times, best food absolutely love it! ❤️

Very quick service friendly staff great food gone home full as

What a fantastic find in Cranbourne West. Exceptional food great service.

Was ok food has not much flavour restaurant was loud

Food was only warm not hot enough didn't get all of what we ordered so had to keep ordering the same dish

Our family was very happy with the quality of food and the service. Miso steak was the absolute favourite, but other dishes were also delicious. The service was attentive, polite and fast. We usually don't tip, but this time we did. Highly recommended!

This is my third time here. I Love this place. Will definitely be back!!!

Menu wasn’t explained properly to us so we only ordered off the entree menu.

love food great place staff great great time management will go again

it is really a good experience. will come back again.

Great food, friendly staff & perfect location! Park right out the window to keep the kids busy while you eat.

The food there was excellent! The customer service was fantastic, staff were friendly and very helpful! I will definitely be back!

Great food. Tasty and fresh. Speedy and friendly service. Highly recommend

Loved the food and great service from all the staff.

Amazing!!!! Good was delicious and service was friendly and prompt.

The food was delicious! This was my 3rd time at Okamis Cranbourne and it just keeps getting better and better. I know what my favourite dishes are and how much to order and always a perfect evening!

Food was delicious and was brought out quite promptly! All the staff were friendly, always ensuring our table was clean and checking if we wanted to order more.

Regular diners here. We accept it's a mousy place. The service last night not so good. Asked for champagne flutes, got wine glasses. Struggled to attract waitress attention all through the evening. Dirty plates were left to be stack up and we couldn't attract attention to get them removed.

Great value for the price. Each menu item is cooked fresh. They now have their liquor licence. Highly recommend eating here 😊

Have been a few times now and rate it very highly, service and atmosphere is getting better and better each visit...they need blinds for the sun , very difficult to get away from the sun glare

Food was good. Sushi and salmon was very fresh. Would like more different desserts though aside from ice cream. At least some fresh fruit would be great to finish of the delicious meal 😁

Lovely and fresh made to order food to your table . Great value for money . Staff are lovely nothing is too much trouble . Must try miso steak . It’s yummo !

The food was bad. The service was terrible. This is one of the worst okami franchises I have visited. The tuna tasted frozen and in general the store was unclean. The franchisee needs to visit other stores because this is one of the worse I have seen.