Okami - Pennant Hills

The food was absolutely delicious and was delivered quickly and with beautiful service but this was the first time we had experienced the new online ordering system and found it a bit confusing. When we ordered a number of dishes initially (about 7 different plates) it was unclear whether the order had gone through eg - it would be nice to see a message saying thank you for your order, or otherwise being able to see what you had ordered). We then tried to order immediately a new set of items but received an error message saying that due to high demand we had to wait but it was unclear whether this second order had gone through. I found the system confusing but the staff were very patient and helpful with us. The sushi was delicious as per usual. The miso soup however was a bit tasteless. I loved the vegetable kakiage and gyoza. We had a lovely farewell on the way out. Thank you for being a good restaurant and I love the idea of the online ordering but I think it might need slight improvement.

Great service Great food Great staff Very enjoyable with our friends

Don't know if this is a coincidence, after use of QR code for ordering the delivery time of food has been terrible. Comparing with before introduction of QR code even when the restaurant was full, wait time for food was OK but now when there are empty tables the delivery has been so long that it is intolerable, not one experience but every time I went there

I don’t like ordering things via a QR code… I prefer table service by an actual person! I was pleased to be able to get this upon requesting it. Some of the chicken dishes were undercooked and, when returned to request a better cooked meal, we had to chase it up after a while. I have been there on occasions when the restaurant was absolutely full and everything ran smoothly and was fantastic... Today it wasn’t full and it wasn’t running well.

Food was delicious, really good value for the price. Staff is friendly and helpful. Only downside is the ordering system seems a bit messy, we received some food we didn’t order, and some of the food we ordered never came. Since it’s a buffet there’s no problem of overcharging or anything, just a bit disappointed we didn’t get to try their sausages and chicken skewers.

Good food and nice atmosphere, although the food did take longer to come out initially the servers handled it well

Great food, but they couldn't take cash due to dysfunctional machine.

it is a nice place and good for family and friend gathering

Had a great night as always with buffet flowing of great tasting food, super friendly staff and great place!

The food is really fresh and nice. Just disappointed with the ice cream only limited to one per person.

Food is tasty with a variety of options and service was good.

Great food, fun night out out. Restaurant was full but food still came out quickly and tasted great.

Lovely atmosphere, great service. Food was fresh and delicious. I would definitely go back again. Highly recommend it.

tables are too small. packed too closely together with others noise level too high food service takes too long

Staff were friendly, food was nice. Will definitely go back again

Great food, fast and friendly service. Good value too. Enjoyed our vist.

A great experience with many choices. Nice and fresh food. Very efficient service.

Service was great but I hate ordering on a phone!

The food is good, however, the restaurant does not provide flexibility with any additional time for dinner. One has to constantly keep looking at the timing. We doubt if it is a place to have relaxing dinner with couple of families or few friends.

it waas fab u lous i loved it thanks -nicky

Food and service was great. They brought out the servings quickly. Good value!

Took some friends here for their first Okami experience and had a great time - they also have a much larger selection of sushi than the Melbourne Okami locations

Amazing service & fantastic food! Definitely worth it! Staff were very friendly & helpful. Good service was really fast. Super easy to order food on the app at your table.

Food is wonderful .it does get very loud later on so we went early but it was pumping with people . There was a bit if a lag with dishes and staff very hasty to take plates....we would go again .

Fantastic service and the manager and team was super efficient at the busy lunch time. We came in a big group and was a great place for group lunch or dinner

Service was very good and fast, value was good too as i had been gifted a 50 dollar voucher. Probably not great otherwise as my wife and daughter didn't eat much. I also didn't get to choose much that i liked as had to keep finishing off everyone else's stuff they didn't want to stop waste! Good overall though. Would be especially good with the right group.

Always looking for a good Japanese and this is it. We were in Japan earlier this year and it took us back. We will definitely be returning a few times and we are going back to Japan next year so it will keep our enthusiasm alive. Such quick service. Authentic and good value for money. Also love that you can order off QR code, so efficient, just like in Japan. No complaints. Loved it!

Great food great service great price. Love taking the family there.

Food and service was good. Ordering system was easy & good

I gotta say, this place was awesome! The food was not just tasty, but it was served piping hot, which made it totally worth the price. Good stuff!

The team at Okami PH were amazing friendly and attentive even though there were lots of People. Food was good - some great but some were just ok. Sushi sashimi took a while and some ‘hot food’ wasn’t hot. But for an all you can eat - definitely on our regular dining circuit. Tried some others - PH is our preferred Okami. 👍

Terrible food and service, the staff were friendly and nice but very slow in serving. The restaurant was about half full but clearly the kitchen struggled to keep up. The food is very low quality compared to the Melbourne venue. Save your money and go somewhere else!

Our whole family loved it - filled up 3 teenage boys!!

Quick service, great food and all at a good price

First time we tried this restaurant - awful do not go.

I guess it’s possible for us to have a bigger table as the restaurant is not even half occupied on a Tuesday night. Service staffs are nice and the food is nice.

Service and staff were wonderful. Food was great. We enjoyed our experience.

Lots of variety. But most dishes are loaded with sauces that are too sweet even for savory dishes. Perhaps sauces on the side rather than on the food will be better

First time visit , celebrate with my daughter 9th bday. Food is fast and good , service is good even so busy. Kids n us like the foods, only thing upset we thought they may offer discount for bday girl but they say no. Anyway still affordable price to pay to eat. Thanks for the service!!!

Angelo and the rest of the service team were fantastic!

Lovely staff and beautiful food Angelo and Tuan - very lovely gentleman

Overall a good experience, except the soba and takoyaki were extremely salty. Other dishes were quite nice.

Food and service outstanding, really impressed. Will come back, no doubts!

Great food and incredible value for money. Will go again!

The food was amazing and was quickly delivered. The new system to order food online was also spectacular, thank you for the food

Easy online order. Food arrived fairly quick. Waiters are helpful.

Didn’t get meals that where ordered, very disappointed. Don’t believe we will go back

Food was great service was great I think the app where u order ur food was great but I would have liked to have seen what I had ordered and what had come and what was still to come. Cos when ordering for the whole table it’s hard to remember what’s still coming

Half the food was cold, not all the food we ordered came out. Not the nicest of food to be honest. We will not be back

All the dishes taste great. Service was excellent. Defenetly Recommended