Okami - Whittlesea

It's a great place to have special food for very special occasions.

Great staff, lovely food and good vibe. Thank you all.

service was mid and food was very very slow to come out

The foods provided are no longer Japanese foods, they were more Australianised Japanese foods.

Food very good and service very attentive until end of dining when all staff were concentrating totally on clean up (it was 8pm). No staff approached our table any more and I was anticipating the offer of dessert but this did not happen. I had to approach kitchen for this and then once bill was paid it was revealed that we were ignored due to a ‘comment/complaint’ made by another diner against a person at my table, unbeknown to any of us. Disappointing end to a pleasant evening as a result of a completely innocent misinterpreted incident.

Very good food was good and service was good too

Food was beautiful. Staff very helpful. The Chairs definitely need an upgrade. Mine was very torn , and I was sitting directly on the foam inside the chair, and my skirt got dirty. Many other Chairs were torn too. Apart from the ripped chair 10/10.

Great m, very tasty Okami Japanese dinner menu with wonderful friends

Lovely people, always great food. Hardly any wait for anything. not super busy on a sunday night which is fantastic.

My friend and I were going here monthly for our kid free lunches and every time we went it’s always great food and friendly staff

Also great service when I go. Only thing is sometimes your waiting a while for food

Always great service, great food and wait time for food isn’t too long.

Food was great. Longer wait times as was quiet busy

The menu was updated new dish as sushi rolls. But seem every dish have mayo sauce

Service & food both very satisfactory. Will definitely be returning!

Whilst the food was nice when we ordered our first round of meals for 4 people we only received one small dish in the first 30 minutes. Had to go up to the kitchen and point out our problem. After that the waitress completely ignored us for the rest of the night and the Chef tried to rectify by bringing some of the ordered meals out. We had to try and catch the attention of the only other waitress to order drinks etc and have empty plates removed. Frustrating as the food was quit nice but we spent a long time waiting between drinks and food being served. The wait staff need to be better trained.

Service Excellence and food tasty as always. Great place thanks

One of the best times we have gone, food and service was amazing

Great food, amazing and friendly staff Will definitely go back

Staff were very lovely however they struggled with how busy it was. We waited 1.5 hours for a component of our order and often had to wait 20+ minutes for other food. They really struggled. They all looked very stressed and were constantly apologizing because they knew they weren't managing. It's all good and well to have lots of reservations but if you end up having tressed staff and unhappy customers it's not worth it.

Great food - joseph is very helpful and recommends great dishes Margie

great food and good value for money, we will come back again

Service was extremely slow despite only half the restaurant being full, when food did come out the portions were that small that the tiny plates they come on looked huge, the food was over cooked and at best warm…..the price has gone up but the quality and quantity has dropped, can’t believe how downhill it’s gone since last time

Service was good, food was ok. Multiple items we ordered at different times just never came. Portions were really small in comparison to the last few times we been. Food quality and portions definitely change depending on what store you visit. Don’t think we’ll be back unfortunately.

We love okami restaurants and are regular visitors. Food cook fresh and delicious.

Delicious food and really nice staff. Enjoyed my birthday dinner very much!!

great food good service.. enjoyed it very much thank you

Staff friendly Service very efficient Will be coming back Very well priced

Sorry to say service was very slow, food average and not hot and fresh as you would expect with the restaurant not busy. Very disappointing and we won’t be returning

Always a good feed will be back A a a

Really yummy food and quick service always. Staff were really nice

A quick lunch date, new app to order with a bit tedious but ok once we got the hang of it Staff friendly Table was rocky, (unbalanced) and close to toilet entry Also very close to other table hard to get in and out of seat

Was great service and good food . The only reason i didnt give perfect score is because i would of liked another desert as they are small but otherwise very happy.

Would have liked to have been seated somewhere a bit quieter but food was amazing

as always great experience. Can always count on yummy food and great service.

Dinner was really yummy. Did take a little while for food to come out however was not bad. Staff were great at collecting plates and checking if we needed anything

Super yummy food and service was very quick. QR code stuffed up a few times though but staff were great and accommodating

The meal was delicious and the staff were fantastic too.

Foood is always good . Not sure I like ordering via an app though. Would rather talk to a waitress. Having said that they were very attentive.

Joseph our waiter was very accommodating and friendly. Food was good and atmosphere was lovely.

When we arrived, it took a while to be greeted. We sat at our table but no one told us we had to order via the app. We sat there for half an hour before we found out from another table. Food was fine but the sizes were very small so had to order a lot of the same dish for eight people to have a taste.

Great, food was delicious Very enjoyable just a little rushed

Excellent food, prompt service and great value for money. Awesome all round.

Great food, good value. More staff may help efficiency levels.

The staff were hard to get the attention of, the food that was brought initially was tepid and very small portion size compared to other locations. After no food being brought for some time, I asked for rice and that took 15 minutes to come to the table. They forgot most of our order so that combined with the slow service meant our food arrived 15 minutes before their closing and then the staff reminded us twice they close at 230 despite it being their error we were late. It was not overly busy when we were there so unsure as to what the issue with service was. Wont be back

This okami was okay. The food didn’t always come out fresh but the service was okay too

The food was great but took so long to get our orders. You can’t see on the app what yoU ordered so it was very confusing to check our orders. The staff was lovely though.

It was amazing, kids enjoyed, great drinks, ever had got their choices, potion sizes were accurate. Keep it up team.

I was a bit dubious about the new ordering system with the bar code but it worked really well, also the food was delicious as usual. The staff at Whittlesea are really friendly and couldn’t be more helpful. I definitely recommend Okami Whittlesea

Sitting was good as it was early, however service was a little slow due to less staff