Okami - Whittlesea

It was understaffed for the amount of customers so food was being missed, or took a long time to come out. Nothing against who was working there, as they were working as hard as they could.

They have reduced the portion sizes that you get on each plate. There were three of us, but we were only getting portions suited to one to 2 people. I know you can simply order more, However, we had to order 2 to 3 times to get a suitable amount. Just seem silly as this creates more work for them With many more dishes being used and the staff having to take orders for the same thing numerous times over. Service was great as always and the food was delicious

Food was very slow to arrive, some food was cold. Overall very disappointed.

It was so lovely in warm inside, the wait staff we very friendly and checked on the table regularly. Thank you for a brilliant evening (The food is fab of course)

Service was a bit slow and some dishes were served cold or just warm not hot. Some dishes seemed rushed or never made it to the table. Average experience over all.

Won’t be going back to whittlesea. Order of service was terrible. Steam rice came out last after we had finished everything.

I feel like we kept ordering food but we just weren’t getting it, we had 4 kids who we were trying to feed and the same dishes kept coming out. The QR code is just silly. Prob won’t go back as this was the same last time

Food was great only issue was people next to us were swearing and I have young children

Very slow and not good service probably wouldn’t go back

The wait on the food was long, the dishes came out one at a time and were cold and not great. They have changed their ordering to a QR system, have very few staff working so the whole experience was not nice. Would not go there again.

The best okami ever. Quickly delivering foods thank you s

A few items ran out. Service was a bit slow

Slow service won’t try again ended up stopping order and left

Enjoyable dining experience, food was great. Will definitely go again.

Food tasted re-heated and not fresh, portions were cold and warm. Lemon lime bitter was flat and tasted like strong cordial flavour. Have been there before a while ago and the food was great back then, but not this time.

Not as good as it has been. Service not good at all

Scanning QR code took the social side of a dinning experience away Portions were silly (example: ordered a sushi plate and got 4 bits of sushi on a big plate; 4 people on table was expecting a big of a serving

Was amazing, thanks, really enjoyed the food and the environment

It was good 1 meal was missed. 1 meal was cold

I love this place so much staff is really nice🥰

Really nice food, down fall is new app to order food takes much longer and hard to write requests and dietary requirements

All our food came out cold, vegetables were hard and raw and miso soup came out just as we were finishing.

Amazing food for a great price!! Highly recommend a visit

Great staff very hands on and yummy fresh food thanks

Food was just beautiful . We all went home very full. Staff have great service too. Thanks for making mothers day a special 1.

The visit was lovely, service exceptional. Only not so perfect but out of their control was the noise level, got a bit much at times.

Good and busy here tonight. Fod was great. Service good

One waiter needs to move on, very rude but the other 2 were fab!!

It was our first visit it was awesome will be back

Always excellent food and service, thankyou for a great night out.

Very fast and efficient. Food was fantastic. Great way to spend a night out with some friends!

Great food, wonderful service and value for money spent. Thank you

Loved it be back again been several times. Good meal

Brilliant service, amazing food. Brought back memories of my time in Japan. Staff are friendly, helpful and very obliging. Family friendly

The food was very nice and service was good aswell

Fantastic place to eat. Friendly staff. Not too noisy. Will be back

Great service amazing food every time we go here thanks

We visit Okami Whittlesea regularly and love the variety you get for such a reasonable price. The staff are lovely and know us now. It was our first time dining with the new ordering system and it certainly made service quicker and we received everything we ordered.

Food was enjoyable all was fresh and hot. Just had to wait some time for dishes abut restaurant was busy

The food and service was spectacular I love every time I go I am blown away

I enjoyed the all you can eat style they provide. You pick what you want cooked fresh

We seem to always find ourselves at Okami in Whittlesea because the people know us very well there food is always great

The food is still fantastic however I would prefer to have a staff member take our order. The process has changed since our last visit and you now have to order through your phone. Non alcoholic drinks were very slow to arrived.

Amazing tasting food with great choices available, friendly quick service.

The food was amazing. However, this is an all you can eat restaurant where you order and the dish is cooked fresh. We ordered really simple items for our first two dishes. By the end of the first hour, we had only received one of them. Then we had missing dishes, and items come out super late and not together, for example, something that we wanted to have with rice, we got the rice and by the time we got the dish to go with it the rice was cold. Will be going to the Greensborough Okami in future.

We had a great time, the food was excellent as was the service.

This was my first time visiting Okami in Whittlesea, having previously only been to the Fairfield one. The portions seems a lot smaller than what they were the last time I attended Okami and I found the whole experience to be of a lower standard than what I’ve had in the past.

The food was great .. but the staff was under manned .. there was 2 main staff members on the floor .it was a busy night!! It took abit of time for the food and drinks to come out!! Compared to the Epping store .. service and delivery of food was much quicker ! .

So lovely amazing food and great service thank you everyone

Loved it, such good value for money and food was delicious, highly recommend