Read reviews about Frankie's Food Factory here! All reviews have been written by Quandoo users that have already booked and eaten at Frankie's Food Factory. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Frankie's Food Factory.
Friendly and attentive staff. Good food. Happy atmosphere. - /
Good was amazing! Will definitely come again with family and friends
Lovely food, fantastic coffee and a great place for families with kids
Excellent food and great service! Lovely atmosphere in the outdoors area.
Extremely busy which is always the case at Frankie’s My husband and I go there often but the first time with my 3 year old Grandson and both of my children and family . Service and food were as always extremely good. The disappointing things for me this time was firstly the surcharge for dining on a Sunday. I do feel that is an unnecessary charge especially since penalty rates have now been adjusted. The second thing is the child’s playground. This was very dirty and despite a sign being placed on the gate entrance and outlying conditions including removal of foot ware there were two much older girls that not only refused to remove their shoes but were not acting in a manner suitable around small children. I feel there should be a staff member supervising the playground and stopping children that are obviously way to old entering that area. We will of course return to Frankie’s but it will never be in a Sunday.
Booked a table and it was confirmed although when I arrived, they didnt seem to have a table ready and just shoved a party of 3 in a table for two facing a wall and just grabbed a seat from an adjoining vacant but uncleaned table. Booking app didnt allows us to select a seat to choose one with views of the pond although there seemed to be seats available. I assumed as these were the lovelier spots, people that took the time to book would be allocated to these tables first? amount of chips on a plate was pretty poor (approx a small size of maccas fries) for the price you pay. One dish had seasoning on the chips, the other didnt. Where is the consistency? Also there was a lot of wait staff, it wasnt very busy (as busy as I have seen it during Mothers Day, but it still took a while to get someones attention to place an order.
We booked a table of 18. We chose this place because it was kid friendly but also had vegan options as many of us are vegan. Disappointingly when the waitress came to take order we were advised then the only vegan option they had was not available. We then had to go through the menu and modify which is an expensive way to eat as we take many things off and nothing is offered in replace nor is any discount given. So very disappointing and no we will not be back nor will I recommend it. People who choose not to support animal cruelty should not be disadvantaged. Vegan food is so simple - just take off the dead animal, diary and cheese. So simple.
Frankies is a pleasant casual place for brunch or lunch. I found the food delicious and the service was very good. It is situated on the site of a large garden centre with a lovely outlook over a small lake complete with ducks and geese! It can be quite noisy as it does cater for families (there is play equipment for kids) but some tables are available that are quieter. I would definitely recommend.
We stood in line even though we had a booking because there was no separate line for patrons who had booked and no staff allocated to ask for patrons who booked to come forth. So we stood there for quite some time whilst others who did not book got in first. Service was slow, the poor waitresses worked very hard because there was a shortage of staff. We were hoping for a relaxing time and instead it felt like Time Square. I cannot imagine going there for Father's day.
The Frankies Food Factory is located in an excellent spot at Flower Power Glenhaven. The staff and the service was fantastic. However, the food is a bit on the heavy side. I ordered the salmon Bagel which tasted lovely but found the serve size too large and too much topping which made it very heavy to eat it all. I'll go back but I really with what to pick.