Frankie's Food Factory - Glenhaven

Great food, fast service, and a great venue to keep the kids busy!

Food and experience was great. Great choice for Father’s Day

Lovely food, friendly service, great play area for kids & love that they provide food so kids can feed the ducks! Will definitely go back

Awesome food. So yummy Service a bit slow and unorganized

good food, reasonably priced milkshakes are huge. happy to go again

The place was beautiful and service was great. Will definitely recommend this café to my family and friends.

Service & food was pretty average. Large crowd of moms taking up too much area with prams. Ask for seat near the play area, and ended up stuck in a corner, navigating tables & chairs, while back n forth to the play area. Not cool.

Went for brunch for a housemate's birthday. So perfect!! The atmosphere, decor and general vibe were amazing and the food was sooo delicious. We can't wait to go back! Highly recommend!

Good atmosphere and choice of where to sit - inside or outside. Dishes we ordered were tasty and generous. Service was efficient and friendly. Only concern was that the milk in our coffees was "off" - oxidised. Poor storage?

Vibrant cafe in a great location within the nursery. Excellent menu. Friendly service

Gréât location for kids (feeding the ducks was pretty fun!). Food was average

Delicious food, prompt friendly service despite the restaurant being crowded

We stood in line even though we had a booking because there was no separate line for patrons who had booked and no staff allocated to ask for patrons who booked to come forth. So we stood there for quite some time whilst others who did not book got in first. Service was slow, the poor waitresses worked very hard because there was a shortage of staff. We were hoping for a relaxing time and instead it felt like Time Square. I cannot imagine going there for Father's day.

Service was very slow. Took a long time to get our drinks and starters. Staff needs to attend to tables in a timely manner

The coffee and food was cold. We had to ask 3 times for one if the meals to be brought to the table. Was meant to be a casual birthday lunch but was spoilt by the food and service.

Great food child friendly busy but not too noisy People were waiting for seats best to book like I did

The venue, food, service and atmosphere were great. Will definitely revisit

The food was nice but the only let down was the table.

It was so disappointed. I was in the line for more than 1 hour and lady in front desk was so rude. We were 5 and she wanted to give us table with high chairs. As we didn’t accept , we have to wait for another half hour and had to leave. The customer service was so disppointing

Make sure you don’t take your own birthday cake there since you will be charged $2.50 extra each person unlike any other place that I know.

Pays to book a table, food was awesome , really enjoyed ut

Great for kids, lovely food. One of the meals did take a bit longer than the others to come out but all in all a great place!

Very kids friendly cafe, have indoor playground and free rides. Food presentation was stunning. Will come back for sure!

Went for my daughters birthday brunch with family. Always great food and great service

Great venue for a lazy afternoon with good service and food

Good food, service & ambience for family Birthday celebration .

We love breakfast at Frankie’s food factory , very delicious 😋, always friendly staff and plenty warm with the heaters in winter , a must do for a Sunday breakfast

very very very good food busy place dirty play ground

First time here. Kids playground is so dirty it’s disgusting there amount of dust that has accumulated, & they have the nerve to tell the kids to take their shoes off! Really don’t want my kid stepping in that. Food was good though. My order had 1 meal missing which was annoying so had to wait longer than usual. Not sure I would come again

Normally it is pretty good however this time we waited a very long time for food and the service was poor. The staff were not responding politely although I was being polite.

I took my 90 year old mother for lunch. Overall it was good, although my mothers meal arrived well ahead of my meal and our drinks, which was a bit inconvenient. Staff were attentive and the food was good.

Food didn’t come out together! One guest had food before drinks had come. Considering how busy it was food did come relatively quickly and staff were helpful

Food and environment was nice， will visit again for sure

Extremely busy which is always the case at Frankie’s My husband and I go there often but the first time with my 3 year old Grandson and both of my children and family . Service and food were as always extremely good. The disappointing things for me this time was firstly the surcharge for dining on a Sunday. I do feel that is an unnecessary charge especially since penalty rates have now been adjusted. The second thing is the child’s playground. This was very dirty and despite a sign being placed on the gate entrance and outlying conditions including removal of foot ware there were two much older girls that not only refused to remove their shoes but were not acting in a manner suitable around small children. I feel there should be a staff member supervising the playground and stopping children that are obviously way to old entering that area. We will of course return to Frankie’s but it will never be in a Sunday.

Had a great brunch in a great enviroment thank you

Great place for a catch up. Service good and food delicious!

Come here often, food, service and location excellent but today was watching a rat sitting on a display shovel and running around the floor and then behind a garden in a bath and hoping it wouldn’t run up our legs.

As family place was great and nice and kind staff.

Great for families. Kids enjoyed the play area. The prawn tacos and tuna nachos were excellent. The rigatoni bolognese was too salty- almost inedible unfortunately. Nice coffee and serene outlook/location. Service was lovely.

great food and fantastic ambience. great for families especially with the duck pond