Frankie's Food Factory - Glenhaven

Not happy with service, we had no kids but we were seated next to kid play area, my breakfast came 10 mins later than others in the group and didnt enjoy it In general not a good experience

Sat down had to wait 15 minutes to get a menu, then waited another 20 minutes for someone to take our order.

An extensive menu with friendly staff and great food! Yum!

Food was delicious as always, and kids were entertained once again.

Very efficient, friendly staff, clean, great food. Kids meals are expensive though. Maybe reduce the cost to $8-10 like other places.

The table was booked for 1:30 and we waited 10 mins for it to become available, a further 15 minutes for someone to take our order and then a further hour for the food to arrive.

After having to signal a waitress for service. We waited over an hour and fifteen minutes for our meals. Which where not really worth the wait to be honest.

Food took almost 1:20mins to get our food. Service was slow and took ages to order. Portions were small and disappointing.

Food was great and service. Coffee was just ok. Mould on tablecloth outside on the underside, and cockroach in bathroom.

Fantastic child friendly environment. Love the little carousel for the little ones. Feeding the ducks is such good fun. A great breakfast adventure

Love frankies food, atmosphere - amazing for family with kids. The indoor playground is great plus the coloring pens And paper table cloth and the best part - duck feeding! They even provide the duck feeds :)

The food here is beautiful. Big menu, modern with healthy choices too. Fresh juices are fantastic. Only thing is that the restaurant is very big and is very full during busy times so there can be a bit of a wait for coffee. Our dog loves the free dog food and water.

Great for families who want to have a nice meal without being hassled by the little ones.

Good Atmosphere. Prompt table service after being seated even though the place was packed and they looked down a few staff too. Friendly service staff, good play facilities. Needs a bit more spacing between tables nearer to the play area, but that’s my only complaint. And the food, absolutely fantastic. Will definitely come again.

Tasty food and quick service. The venue was quite chilly but sitting under a gas heater helped! Tip - dress pretty warm if going in winter.

A bit pricey. Play area is pretty good. Being able to watch the kids while you have your meal is a bonus (if you can get a table close to the play area)

Noisy. Service slow. Limited menu choices. Pleasant enough but would not rave.

Yummy food, cute vibe and family friendly atmosphere , will be back.

Lovely place for breakfast. Food is on the expensive side but always yummy and filling. Love going there for breakfast and brunch. A bit too crowded around lunch.

Food itself can be really great. It’s a very family friendly place, complete with mini playground. Definitely try to get a table outside where it’s lighter (though louder too). Service can be a bit patchy, depending on how busy the place is. Great for a casual meal or snack.

First time visitor, looking forward to coming again. Great atmosphere

Great ambience, lovely Decor and service and great food too

It’s a good place for kids to play and feed ducks

Perfect as always. The place, staffs and foods all are great.

It was a great place to hang out and we have celebrated my son’s birthday. Very convenient for family because they have playground. The food is great and quick. The only downside we arrived 11.15am and would like to order lunch menu, the waitress asked us to order at 11.30am, because that’s when they starting their lunch order. But overall still a great experience.

The food was tasry and the service was excellent. .

Great area for young kids to play in. Despite a large table, all the food orders came out very close to one another which was great!

Fantastic for kids and fussy grandparents. Always great food and fast service. When everyone is happy and the food is great what more could you want?

The food was very over priced and quality not that great, it was disappointing.

Celebrating special birthday for our daughter with friends - great environment for young and old. Great food, shared food so we could fit in loaded milkshake and donut fries!

Good serving size and all service was very speedy. We’ll be back for breakfast!

We had a great time as usual, kids really loves this place and food is yummy

We were a group of 8 meeting for brunch on a Sunday morning. Were never told or saw any boards saying that there would be 24% or so surcharge. It took us by surprise on receiving the bill.

Lovely breakfast, service was 10 out of 10. Big menu selection

Good food, very noisy in full room near children’s play area, hard to hear conversation!

Frankie’s is great for kids and breakfast, lovely atmosphere, good food for the area and a great kids play area.

Too noisy and crowded, I’ve had better meals at lunchtime than breakfast. Won’t go back for breakfast

Absolutely fantastic, service was great, couldn’t be happier ! !

Great staff, friendly. 1 meal seemed to have gotten misplaced but it came. fantastic for kids too

Family celebration for 30th birthdays! Great food, helpful service and grandkids enjoyed the play area and feeding the ducks! Going back this week for milkshakes and donut fries that we could not fit in after big breakfast!