Frankie's Food Factory - Milperra

We waited almost an hour for our food. Came out all at different times. 2 of the meals were already cold when delivered. No cutlery. Asked for water and this took 30minutes. Very different from my first visit.

Overall restaurant is nice. I find the found a bit pricey for what it is. Staff seem abit lost. Very noisey and isn’t a relaxing place to eat. You leave there feeling quite overwhelmed.

Always such a good food and great atmosphere. Serving size is worth the money!

Visited for the first time at lunch and had a great time. Food and coffee were delicious - especially the donut fries. Will definitely be back soon!

Food was great. Kids play area was good but not sure about those real rocks in the middle can be a bit dangerous and cactus garden was too close. Some of my kids almost ran into them.

Despite booking a little slow being allocated a table. Great food and out of kitchen quickly

overall it was great however I had concerns re: safety of the children in the play area due to unsupervised children playing roughly and throwing the foam bricks and bowling pins in the play area, their mothers had left them alone while they went shopping. when I flagged with our waitress she advised there was nothing that could do. I ended up having to take my 1 and 5 year old out of the area as a direct result

Food was fantastic ! Service was great - will definitely be back

Food really good, service fantastic and didn’t have to wait long for food to arrive

Never coming here again! Table was not ready. Poor service

Delicious food, the service is very quick as well. Will definitely be our local brunch hangout. And love that it's a dog friendly place!!! Bonus!! make sure you book on weekends, especially Sundays - it gets real busy.

Our visit was very satisfying, we now have a new 'catch up' place. We couldnt fault anything, our server was happy, smiling, attentive and swift. The food was delicious and attractive, the coffee lovely. This visit was for breakfast and the menu was packed with choices. No complaints here...we love the place!

Always the best coffee and great meals. Staff were very accommodating

Food was beautiful. We didn’t receive my daughters chips. They advised that the receipt was lost. Other than that we were happy.

What a wonderful place we will definitely be coming back our centre took 15 aged care clients they all had coffee and the best scones and cream. Frankie's Staff were all kind and very patient with us all many thanks from 15 clients and 5 staff

Good food, nice atmosphere. Wait staff are pleasant and friendly.

Great atmosphere, yummy food and family friendly including fur babies

The wait was over an hour, absolutely no indication of wait time. Though there was only about 10 people in line when we got there at 11.30, the line did not move as they kept letting people with bookings in. When we booked told us that bookings can’t be made the same day. Weekend surcharge not advertised clearly, not going back again.

First time visit for breakfast and it was lovely! Will definitely be back to try the lunch menu. Great service, friendly staff and lovely atmosphere among all the beautiful plants!

There was no clear signage stating that reservations can move to the front of the queue. I waited 15 minutes to get to the front of the line to be told that I could of just moved in front of the queue. Food was amazing tho!

I ordered the avocado and feta smash because it did not have ‘garlic’ on the menu. When I revived the dish it had an overpowering garlic taste that I could not get past. I mentioned it to a waiter who said, “oh yes the avocado is smashed on garlic”. I asked him to check because there was no garlic on the menu. He came back and said “there is garlic in the feta, just put the feta to the side”, and then he walked off. He did not follow up or take any action. We were lucky to find a waitress who dealt with the issue professionally, however the first experience made me feel like staff do not care. I only had two bites of the original dish and can still taste the garlic flavour. I don’t think that being told to push the feta to the side is an acceptable response. I treat my clients like gold to make the money that I earn and I expect a service we’re people treat customers in a fair and respectful way when I spend my hard earned money. It is a shame because the waitress was brilliant and the waiter was apathetic and extremely disrespectful.

The service is fine. However, there are only few waitresses who allows to take orders. The rest of the waitresses are serving foods/drinks. I find it a bit difficult to make an order.

The guy at the front door was really patient and understanding. After ordering food I found a table right next to the playground so I could watch the kids play. He allowed us to change tables and made the changes to the order accordingly. Staff were quick to take orders and were friendly. Unfortunately the food was a bit of a let down. The pasta was undercooked and very salty.

Great atmosphere, kids love the play area and the food is always delicious 🤤

Service was polite and prompt, and food was so delicious.

There was an issue at front of house the moment I arrived. When turning up to front desk, customer infront of us was complaining to staff member about the wait time. This customer booked a 1.30 time slot the morning of the booking(Sunday). We however booked the day before(Saturday) for a 1pm Sunday time slot. The customer infont got seated at our 1pm table instead of waiting till the 1.30pm time slot. I do appreciate the staff accommodating and adding extra table to seat all 12 off my guests. We would have appreciated a discount or something to compensate for giving away our table to the rude complaining customer.

Great place, good food and love the play area for kids!

Food was great and service was quick. Wonderful atmosphere and setup of restaurant

lucky we booked a table as there was a long line of walk ins (book online as they dont answer their phones!). Took 10min to get our table still. Ordered food for us and kids. 15mins after the rest of the food came out i asked about my burger that they'd forgotten. When it arrived the pattie was still raw in the middle. Prices are more than i'd expect - almost all meals >$20 when you can get better meals at a pub for $15. drinks expensive too. Play area adjacent is a bonus

The only thing that went well was my table being ready when I arrived. We were a party of 3 and there for lunch. My meal in particular came out within 5 minutes of ordering. The chips were barely warm which made me think that the kitchen had made the wrong order for another table and then gave it to me instead. Making me believe I got my food really quickly by chance. I had also ordered a fresh juice which I had asked 5 different waiters and waitresses for. I ended up canceling it because we had all finished eating by then.

There was long waits and confusion in the lines . We booked and walked straight in so booking is well worth it !

Great idea to book as it gets very busy. Great food and value for money. Will definitely be back.

Food was fabulous, great location, staff friendly. Just some constructive feedback; if the staff could be more mindful to clear plates between courses that would make the whole experience perfect 👌

Good food, good service and great ambience. But food is pricey

Everything was great- staff , food , atmosphere! Should have more of these places around Sydney

Great atmosphere. Great food. Awesome place for the kids. Service was a little slow.

I ordered the grilled salmon which was cooked and seasoned well My girlfriend however was told they ran out of chicken All meals did not come out at the same time It obviously was a busy day and staff were not coping

Our favourite restaurant, great food, service and atmosphere. Kids and adults loved it!

Great atmosphere, great food, great staff great lunch with friends will definitely be going back.

Great Hoke Poke bowl Great service aswell Tried to change the Salmon salad was a bit annoying it tasted great with tuna bTw