Reviews of KITCHAI Thai Restaurant and Bar (194)
Read what people think about KITCHAI Thai Restaurant and Bar! All reviews are written by verified Quandoo diners.
194 reviews
194 reviews
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The food was excellent! The service quick and friendly. We loved it!
Amazing food great service will definitely go again very nice!!
We visited Kitchai for dinner our first time eating there. It was quite busy being a Saturday night and had 1.5 hours there. Food was fresh and tasty. It was substantially more expensive than other Thai restaurants we have been to.
Food was good and amazing. Recommend for anyone to try halal Thai cuisine
The food and the customer service were amazing. And I really appreciate that they knew we were fasting and they offered us dates. Thank you.
The food is amazing best Thai food around it’s our special place to go to regularly
Great food .. great service Will come again .. and would recommend to friends
Great food and great service. Enjoyed the evening very much.
Amazing food delicious 😋 good atmosphere and nice staff 😋
Nice food and quick service Staff was polite and welcoming
We were there with family and had great time. Enjoyed the food
Was a wonderful experience… Food was delicious and the environment was just we needed
Great service and speed of the staff. Definitely come back. A little bit to sweet and not sour enough Tom Yum Soup but overall great Thai food.
The food is always fast fresh and tasty, it’s my regular go to if i have time to go out for dinner
As always this place doesn't disappoint. Food is great and service is the best.
Took my daughter and 5 friends for her birthday (15) and the food was excellent and service was great.
It was so rushed. They kept reminding us that our booking was only valid for 90 mins which we were aware of upon booking. They barely gave us 2 mins to get seated and look through the menu to ask us for our order. We asked for a few mins and then ordered drinks. Barely 2 mins after that they asked if we were ready and we asked for more time to look at entrees. They didn't leave and made us feel pressured to rush our order. Once we finally ordered our entrees they came back in 2 mins to ask for our mains, we asked for more time and said let the entrees come first. They were constantly standing around pressuring us. We had to rush ordering our mains and the food was out in BARELY 5 mins ! They were trying to constantly pressure us into finishing fast and leaving asap so they can bring in more customers even though we made a booking over a week ago and were allowed to 90 mins of peaceful dining. Once we asked for a take away container they brang the bill out straight away and started cleaning our table. Felt like we were being 'subtly' asked to move along. WE STILL HAD 30 MINS LEFT. Our group of 7 were very disappointed with the behaviour and noisy environment caused by staff there and mind you the restaurant wasn't even very crowded at all. Don't think we'll be recommending or taking the time to go back.
We had our staff chiristmas party there, the ambience and the food was just amazing.The service was commendable and briliant. We will visit back soon.Thanks TEam Anitha St Therese
Fresh vibrant food. Thai beef salad was huge serve! Highly recommended
The food we ordered was great, came.out very fast. Service from our wait staff was very friendly. However yesterday's heat wave really affected our overall dinning experience as there was no AC in the restaurant. We were sweating in our seats and repeatedly asked for extra ice for our drinks. The owners could do something about fixing the AC to improve customers dinning experience.
Food was delicious and excellent service, will come back again.
We had a great time,. Love the food, awesome service thank you
Kitchai Thai Restaurant is a delightful spot that consistently impresses with authentic flavors and warm hospitality. The menu offers a vibrant range of Thai classics, from perfectly balanced Pad Thai to aromatic curries rich with coconut and spice. Each dish is beautifully presented, showcasing fresh ingredients and careful preparation. The staff are attentive, friendly, and eager to recommend favorites, making every visit feel special. The inviting atmosphere blends modern comfort with traditional charm, ideal for casual meals or celebrations. With generous portions, fair prices, and exceptional quality, Kitchai is a must‑visit for anyone craving genuine Thai cuisine.
Good food and portion sizes, excellent service and overall good dining atmosphere
The food, environment and service - all amazingly fatastic will visit again
nice as usual for family dinner. will come back again
Service has gone downhill! I am very disappointed as a loyal customer of Kitchai, did not expect this service from them. They served me a cold main dish after waiting a while. The orange juice they served us was completely bland; watered down as it was mostly ice. I guess after a business excels financially, they end up ruining the overall food quality and not caring about the customers that helped shape their business (by referring more people) :)..
Great food and service and thats why we keep coming back.
Delicious food and good customer service. Sure to visit this place again.
Nice venue , friendly staff and lovely meals great you could choice to sit inside or outside
Delicious Thai food we enjoyed everything ❤️ ❤️ 😋 😋
I would like to provide feedback regarding the poor service my family and I experienced during our visit on 8/9/25, which was meant to be a special birthday dinner for my husband. • As I had an emergency, my family began dining without me. I arrived with my friend and my brother’s family about 30 minutes late. • After joining, I placed a second round of orders. The waiter took our order, repeated it back to confirm, so I expected it was processed correctly. • Later, I ordered another starter, which was served after about 10 minutes. • However, after waiting 45 minutes, our second order still had not arrived. When I asked another waiter to check, I was informed that our order had not been entered into the system at all. This experience was very disappointing, especially on such an important occasion. We were left waiting unnecessarily, and what should have been a celebratory evening turned into a frustrating one due to service mistakes. I kindly ask that you look into this matter to ensure that similar issues do not happen to other customers in the future
Food was great and see her as well Great pad Thai
Amazing food, very quick service and good location and atmosphere
great food.....amazing food..great environment...definately will be back
I love the food! Nice and awesome! However, some staff are not that helpful. But some are very nice.
The service was excellent, the food was great and the staff was very friendly
Nice food and nice customer service. Recommended. Good and clean area.
Food is amazing!!! My only concern is the space - when it's busy they tables are quite close too each other and it's a struggle
Such delicious food and it comes out so fast to. Great service and experience
Love the food there and customer service is always great
Great staff, awesome food, family favourite restaurant. Our go to for Thai food.
Food is always lovely however our table was much too small for a family of 4. Service was very rushed. Out water had to be replaced due to a fingernail in one glass.
Very delicious food and great service, many gluten free and vegan options. I will be back
Food was very nice and we had a great time there.
The service, the food and the atmosphere was great! Would definitely go back again
Consistently great! This restaurant is a standout in Ed Square!! 🤍
the food was delicious with excellent service. will come back soon
The place has a fantastic atmosphere and the food was delicious
I love their food and services,it was amazing More visit