Okami - Narre Warren

Our usual go to place for lunch/dinner but this time we took 2 relatives from Netherlands for dinner with us here and they loved the food they ordered.

Great food. Speedy service. Friendly and welcoming staff! Would definitely recommend.

The restaurant was extremely crowded on a busy Friday night, and unfortunately, the staff was quite unfriendly. The food took a long time to be prepared, and most tables, including ours, were left waiting. The ordering system was not working properly, which resulted in our food not arriving as expected. We had to wait over 20 minutes, and even then, only one or two small dishes were served for our group of seven. Considering we spent nearly $400, the experience did not feel worth the price. The person who appeared to be the restaurant owner showed no remorse for the issue and instead blamed me, claiming that I hadn’t ordered properly. This made me even more frustrated. I hope the restaurant can address these issues to improve service for future guests.

Great service, very professional and polite staff. The food is amazing, overall a really great restaurant and reasonably priced. Can’t recommend enough, one of our favourite places to have dinner.

Amazing food. Everything is fresh and tasty. Will definitely come back. Thank you to all the staff

Food was wonderful, the experience would have been amazing if it didn’t feel cramped.

Hot food arrived cold to the table and way too much food came out at once making it impossible to eat hot. It seemed like the food had been sitting out for a while, not the freshest. We both felt very ill after the meal which has never happened with an Okami dining experience before. Will not be returning to this Okami location again.

Nice food, fast service, wonderful people, would go back again for sure…..

Average at best. Bland food that bears little resemblance to traditional Japanese cuisine. The back door to the outdoor area was wide open and it was 11 degrees outside and freezing cold from our table. The mains were bland and flavourless. It's cheap for a reason. I'll never be back.

repeat customer for years. friendly staff and great food. very enjoyable

Wow, foods are great and orders were so fast serving. assisted us wholeheartedly

Too noisy and very slow service. Food is not good as before.

Meals we had ordered were missed and we kept getting food for other tables. They tried to cover too many tables for the night. Staff did well to try and keep up though

Such a great place to have dinner, lovely staff and food is delicious 😋

Food was great and the service was exceptional. Overall perfect restaurant to dine.

Food was 8/10 really great, received dishes we didn’t order Though, 2/3 got there drinks within 15 mins however mine didn’t make it out until 50 mins since I ordered! Service is great however and wait staff are fabulous

Delicious and great service. Had a great night out with the family.

Great experience nice food too.They know well how to take care of the customers

Food was exceptional. The place was very noisy. We had a group and food was all left at one end which meant we weren’t sure what had actually been left in some cases. Waiter was great and took our order manually as for some reason the restaurant is now ordering by QR CODE which was not comfortable for our group. $10 corkage per bottle is outrageous and that alone will stop any revisit. Also the fact that there is no split the bill any more. Thankfully they did allow us to do this as we were unprepared for this change. In a set menu restaurant I do not see the reason for not allowing this. This will also factor into us not wishing to return unfortunately. Also, an unhealthy insistence on cash, although when pushed they did take a card.

Love okami The food is fresh and authentic Japanese , great service

Amazing friendly service. Very fast and delicious food! Perfect, amazing!

Great taste & fast service. Staff awesome. Loved it. 😍

Amazing food, speedy service, a great experience all round and highly recommended.

When we went the staff weren’t very welcoming and the food was not up to quality as some of the other restaurants

Great for family great taste and food came out fairy fast but didn’t like the thing how you had to use your phone to order rather than with a waiter

Quick service foods great! Staff were friendly and approachable! Thank you!

We took overseas visitors, prior to seeing a show at Bunjil Place. We loved the food and the whole experience, thank you!!

Very good dining experience. Staffs are so nice and foods are delicious.

Great food and the staff are always wonderful! Thank you!

The food and service was amazing as always! Everything is so tasty and fresh, cannot believe how quickly the food comes and is a great experience with family and friends. Until next time Okami, thank you.

Food was fresh fast and absolutely delicious. The service was great also

We always enjoy coming here for special events and birthdays.

Service was amazing. Food was great. Only feedback is tables are too close together, and the table we were seated at right next to the door made my daughter feel like she was sitting in the entryway. Maybe remove this table and spread the rest out a bit.

The food was delicious! Great efficient service too. Will definitely be back. Thankyou :)

Service was great, food always hot. All you can eat deal good value. Plenty of choices.

We had a great visit. Did have trouble with ordering via the code on table though.

Great service and food as always. Love coming to okami. Keep up the good work.

Amazing service and delicious food. Was my husbands 70th birthday and he absolutely enjoyed his night. Thank you so much.

We all really enjoyed the dinner. Food was lovely & service was fantastic thank you.

Good service, lovely food. Love the QR ordering system. Food is amazing as always.

We always love coming to okami. The price increase however means we can’t do it as often as we used to. Good service but the waiters take plates too early and I feel rushed to eat.

Food was lovely, always yummy but we were just sitting having a glass of wine, chatting and even though it saids it closes at 10.30, we were told it was shutting at 9.30 and rushed out. Cleaning up around those left from about 8.45 - moving furniture, harsh cleaning smells etc etc and that’s not relaxing having dinner out on a Friday night.

Food was served warm & not hot… it was like it was packet food , heated & served from a Bain Marie with a dollop of kewpie mayo.

Friendly staff. Lots of delicious food. New menu items. Always delightful

Taste is average. Similar taste for most items serving is fast responsive.

Great food. Very friendly service. It would be nice to be able to see a tally of what food had been ordered, delivered and was still to come to make ordering for a large group easier but the food was very fresh and was delivered quickly.

Service was a little disappointing as the staff was not very attentive but goos food.

Food and service was great, definitely will come back and recommended to friends.

As we hadn’t been for a little while it would have been nice to have it explained that you don’t take orders any more.

The ordering app is easy to use Very tasty food and quick service. Highly recommended.