Okami - Narre Warren

The new QR code system is a great idea, a lot quicker and a lot more efficient than having to wait for a waiter to come and take our orders and it reduces the possibility of the waiters taking down the orders incorrectly. My wife and I had almost given up on Okami altogether after the bad service we got at Okami in Pakenham, where waiters would just dump the food down on the table and walk away, as though they were feeding a dog. We complained about that a number of times to the manager at Pakenham Okami and he told us, that's just how they do it. We made an online booking with Okami in Narre Warren, with a special request that they don't serve us in the same manner, we brought this to the attention of the manager when we arrived at Okami Narre Warren and he assured us that we will be asked who each dish is for, which did happen except for one time. There were a couple of dishes that we returned because they were served cold and they were meant to be hot, there is no way to request "no ice"in a drink when ordering it from the QR code and my wife doesn't like ice in her drinks. Okami is still not a restaurant that we will be rushing back to but our recent experience at Okami Narre Warren was a vast improvement on our previous experience with Okami Pakenham.

Some order are need to wait a long time to wait.

Great food and great value for money. Will definitely visit many more times in 2025

Good place to have Japanese buffet have alot of food and yummy ice cream

Good place to have Japanese buffet have alot of food to pick and yummy ice cream

Great service and food was delicious. I highly recommend cheers

Cannot be beat best okami in the area food is always fresh quick and great staff.

The only feedback I have is that the staff should not start cleaning the tables and mopping the floors while guests are still enjoying their dinner in the restaurant.

great food everytime the best okami we have been too.

Had great time everyone loved the food good time thanks

We weren't offered menus only ordering via QR Code. We hate this type of ordering, especially in a group as it is way too difficult. More than one member of our group was new to Okami so needed a menu to look at, none were offered. Most of the deserts were unavailable. The food was average.

Had a great night with friends for my wifes birthday

Food was amazing Service was great Loudness was unbearable was not enjoyable had to eat then leave because we had headaches!

Food and service was great. The restaurant was quite noisy, the space could use something such as carpet, curtains, sound dampeners to help and try reduce some of the noise.

Excellent food excellent service always wonderful to eat here. Brilliant

Amazing staff, friendly service and great value. The variety and the quality of the meals are great.

Staff were super friendly and food came out in reasonable time

Great food & service. However, the price had gone up again & I wasn’t a big fan of how the menu has gone digital. Missed having a menu to look through at the table. Also missed bowls at the table. The new little flat plate is quite difficult to eat from with chopsticks. Not enough lip on the sides for rice to be picked up. (Easy to spill). But food was very nice! Great Gyoza!

Food was fresh presented well and delicious! Staff were lovely and attentive! ☺️

Service was amazing, using a QR code was fast and food was excellent. Woukd highly recommend

Great food, always welcoming. It’s been our regular lunch and dinner place to go too with my children.

Makes me happy with my friends..the food so nice n good

Staff are very friendly & helpful. Food is amazing! definitely will return!

Not a good experience in ordering. They need to have.a proper mechanism to keep customers noted about what they order ans what have been delivered. We didn't get what we ordered and even staff couldn't properly verify when requested. If customers are requested to place orders, they should also kept up-to-date with order status.

Food was great. Service was great as well. Dinning area floor was so slippery walking on ice. This need to be rectify ASAP. Somebody is going to be hurt very soon.

Hi - I am normally a big fan of Okami food however yesterday I felt the quality of the food was not great.

They prefer you to order through the QR code. We chose to order through the waiter. Found those that used the QR code got better service and food quicker. They forgot our sushi platter twice upon ordering it. Floor surface was very slippery. My mother in law struggled to get grip with her walking stick. But food was nice.

Never recommend any one this restaurant,manager very rude not friendly

First time being there since qr ordering. Was a little thrown at first but so quick and simple. Food delicious as always

Great service as always. Loved the food and the environment of the place. Highly recommend this place.

The food was good. It was very crowded and noisy. Apart from that the service was prompt.

Service was really good (the team there are really nice and helpful), the food was good, but just one thing brought down the rating - the wasabi. I know it sounds petty, but given you're eating sushi and sashimi the wasabi should not feel like and taste like little blobs of sand. Other than this , the service was quick and efficient!

The food was delicious and the service was exceptional. The staff were attentive, friendly and made the experience even more enjoyable.

We had to order with the QR code which didn't feel very personal, but once the food was ordered, it was quick to the table and the food was fresh and good quality. Customer service was great, very polite and courteous waiters.

Fast food delivery, nice staff, fresh food. Although maybe too salty to me, had to drink a lot afterwards

The food is great, we go here regularly now as it’s what my kids like to eat too, sushi and teriyaki steak.

Food was delicious as always, kids enjoyed eating their sushi and ice cream after that. Welcoming staff and great service.

Great food as always, it’s our regular place now we go to almost every week for dinner or lunch in the weekend.

great atmosphere. my favourite Okami of all of them! coming back

Very good thank you will recomend to others for sure

Can never do wrong visiting Okami good food with alot of variety.

Just not happy with the new ordering system . I sat near the toilet and was unsatisfied. There should not have table there. The ice cream was very very hard to eat . Th waiter forgot order sometime.

Very good food and service. The staff are also great

Best okami experience we’ve ever had. That QR code is amazing. The service was amazing, food was delicious and very fast. It’s so much easier having the QR code to order food and drinks when needed. Loved it

food quality never disappoints here. the staff here are the nicest of the branches around area :>

Thank you for taking the order for us as we don't like having to use QR codes and ordering on a phone. Amazing quick service, loved the food.

Excellent friendly and fast. Thank you and we will be back.

Great value for money. Will definitely be back for more.

The all you can eat deal for $40ish is well worth it. Food is always pretty decent, and you can keep ordering until you're content (well you have 2 hours anyway).

Everything was fabulous, the service, the food, the overall atmosphere of the place! I would 100% come again!