Okami - Sunbury

First off I would like to say, before visiting this location, okami has been one of my favourite places to have dinner at other locations. However after this visit unfortunately we will not be returning. We waited for 40 minutes to be served upon arrival, then finally when a waitress arrived (we were ordering for a table of 4) we were told that we “weren’t aloud to order more”, The waitress was Very rude. We waited for 40 mins for our food only to realise that we didn’t get everything we ordered, and when we wanted service we waited about an hour to be served again. Food was not on par with the other stores and was given a wine menu that we couldn’t use due to the establishment not having a license. If you don’t have a licence don’t give a wine menu. and unlike the other locations, for some odd reason this venue didn’t have a card machine and only allowed guests to pay with cash. I myself have been a waitress before and worked in in many food places and I would have never spoken to guests the way this waitress did. She was the rudest waitress I have ever encountered. I will not be returning and will be leaving this review on a public platform to let others know of the horrible service, wait time and food.

Excellent food and service would recommend to anybody and value for money

Great new addition to Sunbury. Love the all you can eat concept.

Great food and service. Happy to recommend. Fresh and tasty

Really impressed, food was great and the all you can eat style is pretty good value. It’s a little expensive $35 per adult, $20 for kids, but getting the variety and as much as you like is very good. Staff were very attentive, kids were happy.

We had a great night good food service was great can't wait to go back.

Absolutely amazing!! Thank you. We will definitely be back again

Good good good service will be coming back very soon

Food and service was awesome..... Will have to go back for more....

Fantastic food and wonderful service. Would highly recommend to all

Been twice since it opened. Will definitely be back again!

Great experience, service was fast And friendly and food good.

Lovely food and very nice staff. Several mix ups with our food, but easily sorted. A bit noisy. Really interesting concept, and it works. Will be even better when they have their liquor licence so I can try some Sake!