Criniti's - Southbank

My family and I have previously eaten at this restaurant. While the food is always top-quality, this experience was quite poor. On a very hot summer night, despite having a booking made through the restaurant's online link, our party was sat outside. While this was initially okay, the heat affected the children, causing one to go upstairs to the restroom many times for cool water to splash, ultimately causing them to go home and the dinner to be takeaway. When staff were queried about sitting upstairs, they explained that the booking instructions required specification. There was however no option to do so on the online link. Importantly, upstairs was quite empty, with perhaps 6-7 tables full out of an estimated 20-25. While supposedly booked out, given that the booking was at 10-10:30pm for a restaurant closing at 12:00am, it was quite disheartening.

Good food but not amazing No acceptance of split bills … poor show Expensive but food good

We have been going to Crinitis for a few years now and we receive the same great quality of food everytime. Thank you Crinitis.

Amazing Italian food. Great customer service as usual. Gnocchi was out of the world. Will visit again soon.

Crinitis continues to impress with its quality. Portions were generous and mocktails were so refreshing.

Brilliant, fresh food, great service and all round the perfect atmosphere 👍🏼

Prompt and friendly service , great atmosphere and great food

Beautiful food. Great service. Good environment and great value for money 💰

Being super quality was low and food was not up to standard I don’t believe

Felt rushed. Only had an hour to enjoy our diner, and food took half hour to come out and some was cold when it arrived. So sent back to warm up and had to scoff it down in 15 minutes. Ok it was NYE. But we did arrive early.

Awesome food and great service even when super busy - well done

Have visited 12 months ango and had good service but this time it took a long time for our main meal to come out and had to ask for it. There was no apology or even a discount for the delay, very disappointed, won’t be back in a hurry.

Food was good but the service was very ordinary, unacceptable

Service was slow and food was average for the price

Huge menu, very attentive service especially with large amount of people dining and delicious food.

Rubbery garlic bruschetta bread that was cold, inability to get a round spoon vs dessert spoon to eat pasta properly, forgot the parmesan twice, took 5 mins to get a receipt for meal payment.

Our booking indicates we have 1.5 hrs. We arrived on time and was immediately informed we have 1 hr to dine. We informed the manager and was told its a very busy day and but he could give us 1hr and 15min and promised food will come out quickly. The food did come quickly but staff (although polite) kept asking if we have finished rushing us to leave. We end up leaving the resturanat 55 mins after arrival. Worst dining experience ever! I would be more comfortable dining at Macdonald next door! Never again.

Absolutely disappointing experience. The service was poor, the food wasn't pleasant and was extremely overpriced. Would not be returning anytime soon and would not recommend.

We got our food around 5-10 mins apart and we got sat next to a loud group of people that made our experience bad

Food was amazing! The table they gave us was very good too. Positive experience :)

The waiter split our drinks all over us, and the glasses crashed and broke all over the table

Great food and amazing service . We will be back

The food was delicious and we only had to wait 20 minutes

Stoked with service Viraj was brilliant and received a cash tip from my daughter

such amazing food, the woodfire pizza was absolutely delicious omg

The food wasn’t great, it was all frozen food quality and the service was average. No personality, couldn’t speak English, just stood there and stared.

We had a great meal. Food was amazing and so was the service. Can highly recommend

Great service and good was excellent. Relaxed atmosphere, nice environment

Had pasta one was really dry other were good The entree was really good service was great Pretty expensive for pasta but I guess that’s what it costs

Staff good, service quick, some food ok, pumpkin gnocchi and seafood linguine very salty unfortunately.

Delicious food and good environment and warm and nice staff

Service was great, happy people around ,but little bit warm ,and closed feeling .overall always recommend 👌

Lots of varieties and good food with good atmosphere. Will go back.

We got a few dishes to share and wha we picked was delicious, service was quick and really good.

Not as good as previous visits, felt rushed, lack of care or respect for customers. Focus was on get people in and out. Took the time to book and got shoved down in a back corner as a result. Mains came out before we had finished 1 slice of entree garlic pizza.had to ask staff for pepper, Parmesan and also a spoon for pasta - just no interest or care. Drink came out with like for Corona and couldn’t fit it in the bottle neck. No offer to replace or assist just good luck with that. Couple next to us in corner also commented that service was well below what was expected.

It was very busy. Service was a bit slow. We had to flag down a waiter to order but dishes came promptly.

It was good. Service was very quick, worth spending time. Little bit crowded.

amazing food and service. the pizza is amazing and the pasta portions are huge. definitely recommend

Crinit’s is always great, however can be rather noisy at times. Overall food is great and value for money is always there.

Food was amazing! Enjoyed every bite, however ambience and sitting could be better ☺️

Beautiful place, Amazing food and excellent customer service. Halal options available.

The staff was really lovely and accommodating. The food was good and we got served pretty quickly.

Food was shit, very average for the price that we paid

It was an anytime. Lovely good nice cold drinks and lovely service.

Food was really great and the cocktails were even better!!!

I always love the atmosphere, the food, and the amazing drinks!! We got the truffle parmesan as an entree and i wouldn’t recommend, there wasn’t much parmesan or truffle flavour and the chips were too chunky and oily. They used to be so much better!

I had booked a table for 8:30pm for 8 adults, 1 child, and 1 infant with a pram. After waiting 20 minutes with no table ready, we were offered a table that was not suitable for the pram. I accepted it only because it was already late, my guests had arrived, and my child was tired from waiting. Very disappointed with the experience.

I ordered king prawn risotto and I’m the picture it has two kind prawns. When it arrived at the table- I had one king prawn so small burnt and black 3 small tiger prawns For $40.00 that is completely unacceptable I would like a something done- discount or credit. I wasn’t able to complain as it was so busy and did want to make a scene. But I’m not happy at all.

Great food and atmosphere. Only we found that the tables were too small, once everyone's food came out bearly any room left

Very quick with bringing out theirs food and drinks great customer service