Reviews of OKAMI - Brunswick (1,453)
Read what people think about OKAMI - Brunswick! All reviews are written by verified Quandoo diners.
1,453 reviews
1,453 reviews
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Great value for money and the food was tasty. I love that they incorporated the QR code method for ordering, it makes things so much easier. The food came out quickly and staff were welcoming.
The food was delicious and lots of varieties. The staff were friendly and they served the food very quickly. The vibe and environment of the restaurant was very nice too.
My experience at Okami Brunswick this time was unfortunately very disappointing. I have visited other Okami locations before and usually enjoyed the experience, but this visit was quite different. First, the tables were extremely cramped, which made the dining experience uncomfortable right from the beginning. After we placed our orders, it took more than 15 minutes for the first dish to arrive. Several items we ordered didn’t arrive at all initially, and we had to request them again or remind the staff that we were still waiting. Because of this lack of organisation, some dishes we asked about ended up arriving twice towards the end of the meal. When we mentioned it, we were told that we had ordered them twice, but this only happened because the original orders never arrived and we had no way of knowing what had been processed. Another issue was that some dishes, especially the meat we ordered, arrived only warm rather than hot, which affected the overall quality of the food. In addition, the used plates were not being cleared from the table regularly. As the table was quite small for two people, the plates started piling up and left very little space for new dishes. Overall, it felt like the staff did not have proper control of which dishes had been ordered, which had already been served, and which were still pending. This created confusion throughout the meal. It was a very disappointing experience, especially considering that I have previously had much better experiences at other Okami locations. I hope the team can improve the organisation and service at this branch.
Our first order took quite a while to arrive, and the table beside us wasn't cleaned, with piles of dirty dishes. It made for a rather unpleasant dining experience.
we went there on a Sunday night they were okay but still not the best
too slow could be a bit faster as we love the food
Great variety of food, fresh, friendly staff excellent service. Highly recommended Okami Moreland Rd Coburg
terrible customer service, banging things on table and just down right rude, there was one taller lady with glasses on she was very nice though
Great foood Chair is too low I nothing hear noise because I am deaf lol
we don't even get a discount for eating at your venue we have come for over 1 year
very slow not happy at all but we still come back but it's local but we would like after service or we deserve a cheaper price per adult for the all you can eat or a discount
very slow not happy at all portion size is very small
too slow we waited 25 mins for our food for the all you can eat
While the food and overall service were wonderful, my partner and I waited for over an hour for food to come after it was noticed that there had been a glitch in the QR ordering platform. Restaurant very loud as it was Valentines Day and very busy.
Amazing food, amazing staff and a great time celebrating Valentines Day with my partner.
this location is the best!!! my partner and I absolutely love coming here!
Was an enjoyable experience, the miso steak is the best
Have been to Okami Brunswick a few times. Good staff and quick service. The quality of the food is always consistent, especially the Teriyaki Beef! They may need to invest in some new chairs for the patrons soon as the existing one are a little tired. All in all a good and reasonably priced experience.
Delicious fresh food. However the ordering system and wait staff could be improved
It was my groups first dining experience at the Brunswick okami branch and it was pleasant. The food was slower to come out than the Footscray branch which is now closed but it was nice. Service was nice enough and the food wasn’t as nice as the Footscray branch but wasn’t bad either.
Great food and great service 😊thank you, keep going it is great
Food was fantastic. Staff could have been a bit friendlier. Things looked difficult for them.
Lovely food, friendly staff, prompt service, the only disappointment was we couldn’t split bill.
Brunswick Okami never disappoints. Service, atmosphere and the food always suits our needs. Thank you for another lovely meal.
amazing value for money at okami and fresh cooked food.
The miso steak is my favourite dish, so juicy and fresh.
love this place, it just gets a little loud sometimes.
Loving the new QR on the table where you can order yourself.
The food is so great here, I just keep coming back for more.
My go to Okami, I love the Brunswick store. Good is consistently good.
Food is always great and service was good as always
Overall Experience was good but very noisy in the place
Food was great. Not enough staff. Plates weren't being collected.
We had a great time for my sons 21st birthday
I love how Okami is always busy!! The staff are always lovely, the atmosphere is always on point and their choice in music is so good
Food service was quick but aircon was on high too cold…
Quite noisy at times with some big groups, but the food was quite tasty. Staff were prompt with food.
Bit slow at the end to bring food out. Otherwise good.
Got a great table on the side like I asked for. All the food served tasted great, as per usual! Thank you Okami Staff!
Great value for money , only downside $10 corkage fee to provide 2 wine glasses
The food are perfect, but the service and waiting time aren't good enough
Delayed service, our wine order was forgotten twice. Food was good and the service staff was struggling
Popular items taken off the menu which were on the old menu.
Food was delicious and service was great. Will be back
We enjoyed celebrating my son's 15th birthday here. The food and service were great.
The food was okay but nothing special. Price was good.
The promotion platter was generous in size and offered great value. The self-service ordering system was easy to use, and our food was delivered promptly. The staff provided friendly service throughout. Overall, we had a very good experience and would happily return.
great place for large celebrations staff friendly and helpful. recommended
Service has dropped off since they introduced phone ordering not as good
It’s better now u order the food on the phone