OKAMI - Caulfield

Have visited many times and usually have a fantastic experience. This time our food was often forgotten, cold when it arrived or double what we ordered. Had to work hard to get the staff attention and often go to the counter. I will continue to go, as I’m hopeful it was just a bad night

Sadly this visit didn't live up to expectations. Firstly the feel of the restaurant was cold (temperature), the wait staff took their time with drinks orders and entrees. In the meantime we have a table near us with 4 noisy ill behaved children running around the restaurant. The overall vibe was like a Japanese McDonalds. The food was disappointing and some dishes didn't taste authentically Japanese. The overall experience was mediocre to say the least and we won't be returning.

2 toddlers 1 child and 9 adults. Great value for money, Excellent food and service. 7th visit and will always be first stop for group dining.

Food was of a good standard however the front of house was clearly understaffed as it took awhile for us to be seated. We had to ask to place our order and there were dirty plates left on tables for most of the night.

food was good, fair price, top services, easy location. satisfied overall

Food was fast and fresh, and the people bringing my group our food were super friendly 😁

Fantastic service, great variety and quality of food. We loved our night there

Amazing food. Amazing service. Will definitely come back again soon!!!

It was very loud. We couldn't even conduct a normal conversation. They seemed a bit short staffed so a few tables had to go up to the bar to ask for service. Some of the food wasn't as good quality wise as previously.

Very nice but a little bit small and not much room to move around

Excellent service from very polite and efficient staff. Happy to return

Fantastic as usual. Great food & lots of it. !

Excellent food and efficient, friendly staff. An enjoyable evening. I would go again.

Great family restaurant. Service was good, food came out quickly and was delicious.

Great tasting food, good value, good service. Recommend tempura, eggplant and teriyaki beef.

Very good food and service. Recommend to everyone who likes Japanese food

I went with 2 friends. We all enjoyed the food and the atmosphere was great. We will definitely be returning.

Tasty food and fast service, value for money! Would go again

We were very happy with the food and service received.

All was good, it took a bit long to serve the food yet all was super yummy

I usually like this restaurant but our last visit was horrible. The restaurant was understaffed, and a lot of tables were waiting for orders to be taken. We waited 30 mins for our food to come out and the wait staff were ignoring us when we flagged them down. I understand that they were likely understaffed but they were not really proactive with checking in or bringing our food or water. Many tables were getting up and going to the counter to ask to order, and a lot of tables didn't have food. Given there is a time limit on sessions this process should have ran a lot smoother. I really like the food here but I was disappointed with the service.

Great food. Delicious. Staff were great and polite. Overall a great dining experience

Had an absolutely awesome time and would definitely recommend to anyone with a big apatite.

Very happy with the food and service. Yet to disappoint

Food was very average Hot food came lukewarm Ice cream in hospital tubs - no class First ordered dish came last And to add to that the waitress (accidentally) spilled miso soup ALL OVER ME! Overpriced, under delivered Definitely won’t be going back

Always a consistent great standard of service, food and efficiency no matter how busy the restaurant is. We have been coming here for the last 5 years and are always happy.

Good service, kind staff and delicious food! I just wish I had more variety of sushi.

Naomi served us and she was friendly, attentive and efficient.

Service was patchy and slow. Food was nice but not fantastic. Would be a good place for large groups but not worth it for a couple.

excellent customer, the food is nice but some dishes aren't that great anymore

solid menu options. better with more people to help order more food

Friendly staff , food and drink is yummy will go again

The table service was very understanding as we had no real experience with Japanese food. The dishes were fantastic.

Wonderful service and lovely food, left very happy (and full!)

Very good, service was great and food was excellent. Highly recommend.

Staff were friendly, efficient & knowledgable. Food was fresh, tasty & came to the table promptly. Very enjoyable experience.

The restaurant was full on Mother's Day. The staff was very busy. However, we received great service and enough of the ordered delicious food. Thank you very much

Great lunch at Okami on Mother’s Day, service was good, amazing food, eggplant salad was my favorite dish.

Lovely food and service. Everything was really good. Thank you

Wonderful place. I will go there another time ! Also I will advise it to my friends